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3. open innov organization


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Open Innovation Ecosystems
The organizational dimension of Open Innovation

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3. open innov organization

  1. 1. 1 ICT-based Creativity and Innovation --oo--oo-- 3. Open Innovation: Organization M.Missikoff Institute of Sciences and Technologies of Cognition ISTC-CNR, Rome ( Institute of Cognitive Sciences and Technologies
  2. 2. ToC “We must become the change we want to see in the world” (Mahatma Gandhi) • Innovation is People-centric • But it requires a tight integration between – Digital Actors knowledge and activities – Human Actors knowledge and activities – Multiple disciplines and diversified competences • The Quadruple Helix of Open Innovation • Open Innovation Ecosystem – Shape, organization, management, ICT platforms • Preparing to work in this new environments – Continuous Education – New Management styles 2
  3. 3. Innovation: The C4K Diamond • Collaboration • Competencies K Collaboration Competencies Culture Computing 3 • Computing • Culture • Knowledge
  4. 4. Collabortive Knowledge Exchange • Digital Enterprise organised to facilitate Knowledge Flow • Knowledge among the two key actors: Humans & Computers (A Cyber-Physical Systems view) H C C H C-C H-H Linked Data, Interoperability, ... Big Data, CMS, ... eLearning, Knowledge Suply, CMS, ... Education, Co-creation, ... 4
  5. 5. The Nature of Enterprise Innovation • Whatever you innovate, firstly you change your behaviours • Knowledge Management is not sufficient • You need Knowledge at Work (Pargmatics) KW = P • In the Enterprise, KW will modify your organization, BP, Info Flow, ... the Value Production Space • Knowledge capable of modifying your working style, your environment, your culture, ... – HR continuous training, formal and ‘on the job’ 5
  6. 6. New Expertises Beyond Application Domain experts and Technology experts ... • Knowledge Architects • Innovation Engineers • Psychologists, Sociologists, and Artists • Decision Making experts • Advanced Organization & Management experts • Legal and Business experts • ... 6
  7. 7. The Innovation Ecosystem Public Administration Business and enterprises People and Society University and Research Networked Innovation Technology Quadruple Helix
  8. 8. Open Innovation Ecosystem “Orchestrating regional innovation ecosystems is an emerging science—and an art. So it is important to research its secrets, learn how they work and why, and thus come to understand how to better maintain and improve them. We must continue to learn how orchestrating these ecosystems creates opportunities for business, universities and local government, and enhances the quality of life of our citizens.” (Carlos MOEDAS, EU Commissioner for Research, Science and Innovation)
  9. 9. Open Innovation Ecosystem Architecture OIH Client Expert1 IKR1 OIH: Open Innovation Hub Expert2 IKR2 SME1 SME2 Univ1 Univ2 NGO NGO Assoc
  10. 10. New Management Styles • From Managemetn to Orchestration • Combining Knowledge Within and Across Industries – coordinate information across Innovation Players in new ways • Manage overcoming obstacles that are inevitably encountered during an innovation path • Involve and motivate, at intellectual and emotional level the participating people • Always search the benefits from outside perspectives— whether from customers, suppliers, people in adjacent industries. • New methods for activity monitoring: – Enterprise Innovation Maturity , or Readiness Level (ako TRL) – Innovation Project Performance Indicators (I-KPI) 10
  11. 11. Education for Innovation 11
  12. 12. Education for Innovation • The key role of education: new learning methods Innovative Learning for Learning Innovation Enterprise level • Innovation culture, values Management and stakeholders Level • Innovation couching and valorisation, e-Leadership Organization level • Open ideas and knowledge flow, Innovation rallies, Innovation Hackatons Team level • Innovation working style, co-invent, co-design Individual level • New forms of thinking: divergent, visual, design, ... 12
  13. 13. Four Areas of Knowledge • Enterprise Knowledge • Domain Knowledge • Method Knowledge • Technol Knowledge 13 Domain K InnoBOK Meth KTech K Innovation Enterprise K
  14. 14. Innovation Competency Space 14 Digital EnablersApplication Domains Enterprise Dimension Social Science, Psychology ICT & AI Design Science Key Disciplines Knowledge Management Big DataCollab Platforms Decision Support SystemsFactory of Future eGov eHealth eLearning Aerospace Ecomonics, Business Sci Computational Artifact EILC
  15. 15. New skills and roles • Innovation Champion (to be followed) • Innovation Angel (motivational support) • Innovation Mentor (Field expert) • Knowledge Architect – Conceptual modeling of Domain Knowledge – Innovation Methods and tools promoter • Orchestrator (p. Manager) • Bridger (internal scouting, interlinking) • Curator (Milestone / node reviewer) 15
  16. 16. Science Technology Enginering Math 16
  17. 17. Design Thinking • “... relies on our ability to be intuitive, to recognise patterns, to construct ideas that have emotional meaning as well as functionality.” • “Nobody wants to run a business based on feelings, intuitions, and inspiration. But an overreliance on the rational and the analytical can be just as dangerous” (Tim Brown, CEO of IDEO) 17
  18. 18. Visual Thinking • Using pictures, sketching, imagery, graphics, and other visual approaches to help people more effectively communicate, problem-solve, and understand complex issues. ( • Helps thinking about complex topics • Napkin Sketches • Edward De Bono: – Vertical thinking: logical, analytic, sequential – Lateral thinking: discontinuous, serendipitous, random, intuitive, not obvious, changing perspective 18
  19. 19. Divergent Thinking 19 Supporting methods: gamification, Visual Thinking, TRIZ (Inventive Problem Solving), Mind Mapping, ... or simple Post-It
  20. 20. Gaming & New Learning Forms 20
  21. 21. Game-driven Innovation • A report of Gartner states that games will be largely adopted to drive innovations • More than half of successful innovative enterprises adopt technologies and methods embedding gaming mechanisms • Gamification: essentially engaging, rewarding, emotional involvement, storytelling, … • UK Department of Labor launched a game-like application called “Idea Street” aiming at collect new insights from their 120 000 users 21
  22. 22. Game Innovation Lab @ NYU 22 (
  23. 23. Game Innovation Lab @ USC 23 ( It is time for Europe to follow the USA example ... Next: 4/6.OpenInnov-Lifecycle