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Resource discovery on mobile devices keren mills

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  1. 1. Resource discovery on mobile devices M-libraries information sharing, 8 May 2012
  2. 2. 2012: MACON Mobilising Academic Content Online 1. Mobile discovery interface (using the EBSCO API) 2. Mobile authentication bookmarklet tool 3. Good practice toolkit for publishers and libraries http://www.open.ac.uk/blogs/macon Twitter hashtag: #OUMACON #mlibs
  3. 3. Mobile marketplace THE BIG PICTURE
  4. 4. Visits to OU Library website March 2012 20% iOS Blackberry 2% Android 61% 17% Other
  5. 5. Discussion WHAT FUNCTIONALITY DO LIBRARIANS EXPECT FROM DISCOVERY TOOLS?
  6. 6. Usability Functionality Librarians expect lots of advanced options Mobile devices have limited space on the screen and are used in a different way to desktop devices – some compromise will be necessary to ensure usability.
  7. 7. Discussion WHAT FUNCTIONALITY DO LIBRARY USERS EXPECT FROM DISCOVERY TOOLS?
  8. 8. Functionality Usability Users are looking for convenience most of all Keep it simple Make authentication and access easy
  9. 9. Discussion HOW DO YOU ENSURE USABILITY ON A HANDHELD DEVICE?
  10. 10. Mobile usability/ design principles http://www.flickr.com/photos/revstan/3805285952/
  11. 11. Know your audience
  12. 12. 1cm x 1cm Leave space around buttons and links
  13. 13. Reduce typing, “clicks”, downloads and increase speed
  14. 14. Minimize volume of downloads
  15. 15. Include search
  16. 16. Make authentication easy
  17. 17. Provide best available file format
  18. 18. Reading full text Phone type PDF HTML Plain text ePub Smartphone (iPhone/Android)     Feature phone (Blackberry/ Maybe   Maybe N95) Basic internet phone    
  19. 19. MOBILE WEB VS APPS
  20. 20. Mobile Proprietary Web app website app [HTML 5] Website or App? Platform independent Platform specific Platform independent Use existing staff skills Staff need new skills Build on existing skills Limited access to device Access to device hardware hardware Access to device hardware Easy to find Hidden in app store May be regulated by App store Under your control owner Can be used on desktop Storage is server side Limited memory on device Under your control Difficult to personalise Inherently personal No need to develop separate Can only be used online Can be used offline versions for different platforms 1. What are the characteristics of mobile apps and mobile-optimised websites? July 2010. http://cloudworks.ac.uk/cloud/view/4110 2. W3C Mobile Web Application Best Practices. December 2010. http://www.w3.org/TR/mwabp/ 3. Neilson, J (2012) Mobile Sites vs. Apps: The Coming Strategy Shift. http://www.useit.com/alertbox/mobile-sites-apps.html
  21. 21. Benefits to users Mobile Mobile apps websites
  22. 22. Which platforms or browsers do your users have? Apps or websites? Separate website or responsive design? MONITOR TRENDS
  23. 23. Recommended reading • JISC user behaviour observational study: User behaviour in resource discovery: http://www.jisc.ac.uk/publications/programmerelated/2010/ubirdfinalreport.aspx • JISC TechWatch Report: Delivering Web to Mobile: http://blog.observatory.jisc.ac.uk/2012/05/09/final-release-of-techwatch-report- delivering-web-to-mobile/ • ComScore Datamine (for EU, UK and global trends): http://www.comscoredatamine.com/category/mobile/ • Responsive Web Design: http://www.alistapart.com/articles/responsive-web- design/ • M-libraries group on Mendeley: http://mnd.ly/JVA6Hv
  24. 24. M-Libraries Conference 2012 “From margin to mainstream: mobile technologies transforming lives and libraries” • 24-26 September at the Open University • www.m-libraries.org • Registration now open
  25. 25. Thank you • OU Library mobile site: www.open.ac.uk/library/m • Mobile Discovery Good Practice Toolkit (work in progress): http://cloudworks.ac.uk/cloudscape/view/2411 • MACON project blog: www.open.ac.uk/blogs/macon

Transcript

  1. 1. Resource discovery on mobile devices M-libraries information sharing, 8 May 2012
  2. 2. 2012: MACON Mobilising Academic Content Online 1. Mobile discovery interface (using the EBSCO API) 2. Mobile authentication bookmarklet tool 3. Good practice toolkit for publishers and libraries http://www.open.ac.uk/blogs/macon Twitter hashtag: #OUMACON #mlibs
  3. 3. Mobile marketplace THE BIG PICTURE
  4. 4. Visits to OU Library website March 2012 20% iOS Blackberry 2% Android 61% 17% Other
  5. 5. Discussion WHAT FUNCTIONALITY DO LIBRARIANS EXPECT FROM DISCOVERY TOOLS?
  6. 6. Usability Functionality Librarians expect lots of advanced options Mobile devices have limited space on the screen and are used in a different way to desktop devices – some compromise will be necessary to ensure usability.
  7. 7. Discussion WHAT FUNCTIONALITY DO LIBRARY USERS EXPECT FROM DISCOVERY TOOLS?
  8. 8. Functionality Usability Users are looking for convenience most of all Keep it simple Make authentication and access easy
  9. 9. Discussion HOW DO YOU ENSURE USABILITY ON A HANDHELD DEVICE?
  10. 10. Mobile usability/ design principles http://www.flickr.com/photos/revstan/3805285952/
  11. 11. Know your audience
  12. 12. 1cm x 1cm Leave space around buttons and links
  13. 13. Reduce typing, “clicks”, downloads and increase speed
  14. 14. Minimize volume of downloads
  15. 15. Include search
  16. 16. Make authentication easy
  17. 17. Provide best available file format
  18. 18. Reading full text Phone type PDF HTML Plain text ePub Smartphone (iPhone/Android)     Feature phone (Blackberry/ Maybe   Maybe N95) Basic internet phone    
  19. 19. MOBILE WEB VS APPS
  20. 20. Mobile Proprietary Web app website app [HTML 5] Website or App? Platform independent Platform specific Platform independent Use existing staff skills Staff need new skills Build on existing skills Limited access to device Access to device hardware hardware Access to device hardware Easy to find Hidden in app store May be regulated by App store Under your control owner Can be used on desktop Storage is server side Limited memory on device Under your control Difficult to personalise Inherently personal No need to develop separate Can only be used online Can be used offline versions for different platforms 1. What are the characteristics of mobile apps and mobile-optimised websites? July 2010. http://cloudworks.ac.uk/cloud/view/4110 2. W3C Mobile Web Application Best Practices. December 2010. http://www.w3.org/TR/mwabp/ 3. Neilson, J (2012) Mobile Sites vs. Apps: The Coming Strategy Shift. http://www.useit.com/alertbox/mobile-sites-apps.html
  21. 21. Benefits to users Mobile Mobile apps websites
  22. 22. Which platforms or browsers do your users have? Apps or websites? Separate website or responsive design? MONITOR TRENDS
  23. 23. Recommended reading • JISC user behaviour observational study: User behaviour in resource discovery: http://www.jisc.ac.uk/publications/programmerelated/2010/ubirdfinalreport.aspx • JISC TechWatch Report: Delivering Web to Mobile: http://blog.observatory.jisc.ac.uk/2012/05/09/final-release-of-techwatch-report- delivering-web-to-mobile/ • ComScore Datamine (for EU, UK and global trends): http://www.comscoredatamine.com/category/mobile/ • Responsive Web Design: http://www.alistapart.com/articles/responsive-web- design/ • M-libraries group on Mendeley: http://mnd.ly/JVA6Hv
  24. 24. M-Libraries Conference 2012 “From margin to mainstream: mobile technologies transforming lives and libraries” • 24-26 September at the Open University • www.m-libraries.org • Registration now open
  25. 25. Thank you • OU Library mobile site: www.open.ac.uk/library/m • Mobile Discovery Good Practice Toolkit (work in progress): http://cloudworks.ac.uk/cloudscape/view/2411 • MACON project blog: www.open.ac.uk/blogs/macon

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