Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

What is digital transformation training interactive workshop belgrade serbia

66 views

Published on

Presentation from the "What is digital transformation?" workshop, interactive training course on how to digitally transform your organisation for Dare To Be Original conference in Belgrade Serbia?
http://www.businessknowledge.biz/
http://www.miodragkostic.com/

Published in: Business
  • Be the first to comment

What is digital transformation training interactive workshop belgrade serbia

  1. 1. What is Digital Transformation? Miodrag Kostić, CMC, CDC Tijana Sekulic, CMC, CDC www.businessknowledge.biz
  2. 2. Tijana Sekulić Miodrag Kostić
  3. 3. Digital transformation workshop in “Marsh Open Space in Belgrade”
  4. 4. Digital transformation workshop in “Marsh Open Space in Belgrade”
  5. 5. Digital transformation workshop in “Marsh Open Space in Belgrade”
  6. 6. Digital transformation workshop in “Marsh Open Space in Belgrade”
  7. 7. BusinesKnowledge.biz clients - 2003 to date
  8. 8. What is Digital Transformation?
  9. 9. What company is this?
  10. 10. Are their companies which do not transform? There are only companies that do not want to transform
  11. 11. “(1) Automation applied to an efficient operation will magnify the efficiency. (2) Automation applied to an inefficient operation will magnify the inefficiency.” -- Bill Gates What is the greatest challenge of digital transformation?
  12. 12. Organizational culture Digital transformation is not only about technology, it is about the change in organizational culture
  13. 13. What is the 4th industrial revolution?
  14. 14. Why was Blockbuster bankrupt? What is “digital disruption”?
  15. 15. What was the Blockbusters MISSION? To provide customers with the most convenient means of accessing media entertainment
  16. 16. “You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” -- Steve Jobs
  17. 17. www.teddytheguardian.com IoT or “Internet of Things”
  18. 18. IoT or “Internet of Things”
  19. 19. AR - Augmented Reality
  20. 20. VR – Virtual reality
  21. 21. 3D printers
  22. 22. www.dogshirts.comwww.t-gallery.com 1995.g. 1996.g. Digital transformation case study T-Gallery stores - 1996 - 2018
  23. 23. Robots and artificial intelligence
  24. 24. TREND CARDS Modeled by Centre for Digital Transformation Austrian Chamber of Commerce
  25. 25. Digital trends SWOT & Impact Analyses Quick Fixes ReportingDeveloping digital strategy Developing digital road map (1 day workshop) Priorities I Priorities II Priorities III Detailed strategy of priority I KMU DIGITAL - Consulting process
  26. 26. KMU DIGITAL – Trend selection
  27. 27. Digital road map for “Terra Panonica” Y - Impact -- X - Risk (chance)
  28. 28. Hi impact low risk
  29. 29. Hi impact low risk
  30. 30. Hi impact low risk
  31. 31. Hi impact high risk
  32. 32. Hi impact high risk
  33. 33. Digital road map for “Terra Panonica” Roadmap
  34. 34. ROADMAP for CRM System & Customer Journey Measure customer experience Increase customer loyalty Better customer service Positive R.o.I in year 2 productproduct marketingmarketing operationsoperations financefinance Create a product range of at least 50 different menues, organic, healthy, with nutrition data, enough fruit and vegetables Do not forget food intolerances and other special needs (e.g. no pork, vegetarian) Patrick 5 weeks of time Collaborate with dietologist and chef What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks What? Who? Budget? ToDos remarks Terra Panonica Roadmap
  35. 35. Miodrag Kostić, CMC, CDC www.miodragkostic.com www.businessknowledge.biz Thanks 

×