Innovation training and transformational management in Belgrade Serbia
Miodrag Kostić, CMC
Living and working in the USA for 16 yearsLiving and working in the USA for 16 years
Training: “Japanese model for business in Serbia”Training: “Japanese model for business in Serbia”
18.03.2014 - Belgrade Chamber of Commerce18.03.2014 - Belgrade Chamber of Commerce
Public trainingPublic training:: Business improvements using leanBusiness improvements using lean
methodologymethodology –– Belgrade Chamber of CommerceBelgrade Chamber of Commerce -- March 2016March 2016
What is the main goal of this workshop?
How much do we know of what we don’t know?
“Any fool can know. The point is to understand.”
― Albert Einstein
How much do we understand of what we know?
“Easy to understand, hard to apply!”
-- Marshal Goldsmith
How do we apply of what we understand?
Placed in all Japanese schools
“only” 1 % better
Why we need innovation?
How competitive is global marketplace?
CapGemini’s reports that since 2000, 52% of companies
in the Fortune 500 have either gone bankrupt, been
acquired or ceased to exist.
"It is not the strongest of the species that survives,
nor the most intelligent that survives.
It is the one that is the most adaptable to change”
-- Charles Darvin
Not strong or intelligent but innovative
What was invented by Ray TomlinsonWhat was invented by Ray Tomlinson??
Innovation = profitable new ideas
How do we know if new idea is profitableHow do we know if new idea is profitable??
What was Jules Verne's innovationWhat was Jules Verne's innovation??
“INNOVATION = profiting in some way (environmentally,
economically or socially) from the latent potential of ideas
which are new to your organization!”
-- CENTRIM, UK!
What isWhat is
What must be theWhat must be the
result of innovationresult of innovation??
Are they innovatorsAre they innovators??
1976 company value $3.000
2018 company value over $1.000.000.000.000
How much was their company transformedHow much was their company transformed??
Is word ”innovation” noun or verbIs word ”innovation” noun or verb??
In grammar, it is a noun. But in business, it is a verb:
Implementing great ideas – transforming organization
Why are these companies most innovativeWhy are these companies most innovative??
Fast and effective transformation - change
“An organization's ability to learn,
and translate that learning into action rapidly,
is the ultimate competitive advantage!"
-- Jack Welch
Why is it called “digital transformation”Why is it called “digital transformation”
not ”digital innovation”not ”digital innovation”??
Result of innovation must be transformation/change
People were seeing and understanding innovation
as new ideas not as business transformation
What are yourWhat are your
innovation prioritiesinnovation priorities??
For the top chances / risks –
evaluation of readiness
• internal / external communication
• products and services
• business model(s)
In der Fabrik der Zukunft sind Prozesse
Daten von Maschinen und Objekten werden über
Sensoren gesammelt und miteinander in Verbindung
gebracht. Diese Prozesse werden durch eine kleine
Gruppe hochqualifizierter Spezialisten gesteuert und
überwacht. Andere Unternehmen der Wertschöp
fungskette werden in die Datenströme aktiv einge
Industrielle 3DDrucker und additive Fertigungsme
thoden finden Einzug in die industrielle Fertigung. Der
Kunde wird als Partner gesehen und bereits in die
frühe Ideenphase eingebunden.
Fabrik der Zukunft
Das Ziel ist immer die Entwicklung erfolgsverspre-
chender, innovativer Produkte, Dienstleistungen oder
Verändert wird der Innovationsprozess, dieser ist über die
Unternehmensgrenzen hinaus offen.
Das Zusammenspiel von internen und externen Ideen,
Technologien, Prozessen und Vertriebswegen bezieht die
Unternehmensumwelt aktiv in den Innovationsprozess
Die Einbindung von Mitarbeitern, Kunden, Lieferanten,
Lead Usern, Universitäten, Mitbewerbern oder Unter
nehmen aus anderen Branchen vergrößert das eigene
GESCHÄFTSMODELLE UND WERTSCHÖPFUNGSKETTE
Innovation für alle
GESCHÄFTSMODELLE UND WERTSCHÖPFUNGSKETTE
Where should you look for innovationWhere should you look for innovation??
After you find your innovation prioritiesAfter you find your innovation priorities
How do you decide what to do firstHow do you decide what to do first??
DECISIONDECISION Criteria 1Criteria 1
Ease ofEase of
Effect onEffect on
The cost ofThe cost of
Effect onEffect on
1 Innovation 1
2 Innovation 2
3 Innovation 3
4 Innovation 4
5 Innovation 5
6 Innovation 6
Decision making matrix
Where do youWhere do you
find opportunitiesfind opportunities
for innovationfor innovation??
Challenge presents opportunity for improvement
What was my own crisisWhat was my own crisis??
In 50 years, every street in London will be buried under
nine feet of manure – London Times Newspaper 1894
The crisis accelerating invention of automobileThe crisis accelerating invention of automobile
How people react to opportunities for innovation?
How do you get people motivated to innovateHow do you get people motivated to innovate??
1. Involving everybody 2. Visible impact
„„People would willingly support the decisions if theyPeople would willingly support the decisions if they
participated in the decision making processparticipated in the decision making process!“ –!“ – Ichak AdizesIchak Adizes
Very IMPORTANTNo. 1
In his book, "Lean Startup," author Eric Ries described validated
learning as a small unit of progress that can be quickly verified to
determine whether a chosen direction is correct.
What are theWhat are the
obstacles to innovationobstacles to innovation??
“Everything that can be invented has been invented”
(Charles H Duell,. Commissioner of the US Patent Office 1899.)
“I think there is a market for about five computers”
(Thomas J. Watson, chairman of the Board of IBM, 1943.)
“640 K ought to be enough for anybody”
(Bill Gates, 1980.)
“We don’t like their sound. Groups of guitars are on the way out”
(Decca Recording Company when turning down the Beatles in 1962.)
How do you feel when youHow do you feel when you are toldare told
youyou “must” innovate“must” innovate??
Is it easy to implement innovation?Is it easy to implement innovation?
““Constantly think about how you could be doingConstantly think about how you could be doing
things better and questioning yourself!”things better and questioning yourself!”
-- Elon Musk-- Elon Musk
What did you learnWhat did you learn??
LESSIONS LEARNED?LESSIONS LEARNED?
This is only a short version of our full presentation,
50% of our innovation training contains interactive
exercises and case studies from domestic companies
THANK YOU!THANK YOU!