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Innovation training and transformational management in Belgrade Serbia


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Presentation from the training course on how to improve business innovation and transform your organisation in Serbia, Belgrade?

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Innovation training and transformational management in Belgrade Serbia

  1. 1. Miodrag Kostić, CMC Innovation training
  2. 2. Living and working in the USA for 16 yearsLiving and working in the USA for 16 years
  3. 3. Training: “Japanese model for business in Serbia”Training: “Japanese model for business in Serbia” 18.03.2014 - Belgrade Chamber of Commerce18.03.2014 - Belgrade Chamber of Commerce
  4. 4. Public trainingPublic training:: Business improvements using leanBusiness improvements using lean methodologymethodology –– Belgrade Chamber of CommerceBelgrade Chamber of Commerce -- March 2016March 2016
  5. 5. Miodrag Kostić
  6. 6. What is the main goal of this workshop? How much do we know of what we don’t know? Challenge No. 1
  7. 7. “Any fool can know. The point is to understand.” ― Albert Einstein How much do we understand of what we know? Challenge No. 2
  8. 8. “Easy to understand, hard to apply!” -- Marshal Goldsmith How do we apply of what we understand? Challenge No. 3
  9. 9. Placed in all Japanese schools “only” 1 % better
  10. 10. Why we need innovation? How competitive is global marketplace?
  11. 11. CapGemini’s reports that since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired or ceased to exist.
  12. 12. "It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change” -- Charles Darvin Not strong or intelligent but innovative
  13. 13. What is innovationWhat is innovation??
  14. 14. What was invented by Ray TomlinsonWhat was invented by Ray Tomlinson??
  15. 15. Innovation = profitable new ideas How do we know if new idea is profitableHow do we know if new idea is profitable?? CHALLENGE
  16. 16. What was Jules Verne's innovationWhat was Jules Verne's innovation??
  17. 17. “INNOVATION = profiting in some way (environmentally, economically or socially) from the latent potential of ideas which are new to your organization!” -- CENTRIM, UK! What isWhat is innovation?innovation?
  18. 18. What must be theWhat must be the result of innovationresult of innovation??
  19. 19. What company is thisWhat company is this??
  20. 20. Are they innovatorsAre they innovators?? 1976 company value $3.000 Why?Why?
  21. 21. 2018 company value over $ How much was their company transformedHow much was their company transformed??
  22. 22. Is word ”innovation” noun or verbIs word ”innovation” noun or verb?? In grammar, it is a noun. But in business, it is a verb: Implementing great ideas – transforming organization
  23. 23. Why are these companies most innovativeWhy are these companies most innovative?? Fast and effective transformation - change
  24. 24. “An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage!" -- Jack Welch
  25. 25. Why is it called “digital transformation”Why is it called “digital transformation” not ”digital innovation”not ”digital innovation”?? Result of innovation must be transformation/change People were seeing and understanding innovation as new ideas not as business transformation
  26. 26. Do people like to change?
  27. 27. What are yourWhat are your innovation prioritiesinnovation priorities??
  28. 28. For the top chances / risks – evaluation of readiness Readiness of… • internal / external communication • know-how • products and services • business model(s) • processes Digital Transformation
  29. 29. In der Fabrik der Zukunft sind Prozesse weitgehend automatisiert. Daten von Maschinen und Objekten werden über Sensoren gesammelt und miteinander in Verbindung gebracht. Diese Prozesse werden durch eine kleine Gruppe hochqualifizierter Spezialisten gesteuert und überwacht. Andere Unternehmen der Wertschöp­ fungskette werden in die Datenströme aktiv einge­ bunden. Industrielle 3D­­Drucker und additive Fertigungsme­­ thoden finden Einzug in die industrielle Fertigung. Der Kunde wird als Partner gesehen und bereits in die frühe Ideenphase eingebunden. 3D­Druck und additive Fertigung Fabrik der Zukunft Das Ziel ist immer die Entwicklung erfolgsverspre- chender, innovativer Produkte, Dienstleistungen oder Geschäftsmodelle. Verändert wird der Innovationsprozess, dieser ist über die Unternehmensgrenzen hinaus offen. Das Zusammenspiel von internen und externen Ideen, Technologien, Prozessen und Vertriebswegen bezieht die Unternehmensumwelt aktiv in den Innovations­prozess ein. Die Einbindung von Mitarbeitern, Kunden, Lieferan­ten, Lead Usern, Universitäten, Mitbewerbern oder Unter­ nehmen aus anderen Branchen vergrößert das eigene Innovationspotential. GESCHÄFTSMODELLE UND WERTSCHÖPFUNGSKETTE Open Innovation Innovation für alle GT3 Digital Transformation GESCHÄFTSMODELLE UND WERTSCHÖPFUNGSKETTE
  30. 30. Speed Boat SWOT Analyses
  31. 31. Where should you look for innovationWhere should you look for innovation?? Innovation radar
  32. 32. After you find your innovation prioritiesAfter you find your innovation priorities How do you decide what to do firstHow do you decide what to do first??
  33. 33. DECISIONDECISION Criteria 1Criteria 1 Ease ofEase of implementaimplementa tiontion CriteriaCriteria 22 Effect onEffect on improvingimproving motivationmotivation CriteriaCriteria 33 The cost ofThe cost of implementaimplementa tiontion CriteriaCriteria 44 Effect onEffect on workwork performanceperformance TotalTotal RelevancyRelevancy 1 Innovation 1 2 Innovation 2 3 Innovation 3 4 Innovation 4 5 Innovation 5 6 Innovation 6 Total Decision making matrix
  34. 34. Where do youWhere do you find opportunitiesfind opportunities for innovationfor innovation??
  35. 35. CRISISCRISIS challengechallenge opportunityopportunity Challenge presents opportunity for improvement
  36. 36. What was my own crisisWhat was my own crisis?? challengechallenge opportunityopportunity
  37. 37. In 50 years, every street in London will be buried under nine feet of manure – London Times Newspaper 1894 The crisis accelerating invention of automobileThe crisis accelerating invention of automobile
  38. 38. How people react to opportunities for innovation?
  39. 39. What is ”Peacock principle”?
  40. 40. What is ”Peacock principle”?What is ”Peacock principle”? Peacock is having a “credible handicap”, he is credible because by all logical reasoning he should be dead.
  41. 41. ””Peacock principle” in actionPeacock principle” in action $9.95 per square inch = $100.000 per 10 m2 1 square inch wooden sticks and deed for land ownership in Hawaii
  42. 42. How do you createHow do you create innovation ideasinnovation ideas??
  43. 43. “You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” -- Steve Jobs
  44. 44. How to implementHow to implement innovationinnovation??
  45. 45. Why do we need to planWhy do we need to plan?? "In preparing for battle I have always found that plans are useless, but planning is indispensable." -- Dwight D. Eisenhower
  46. 46. Who should participate in innovationWho should participate in innovation?? Who won the Toyota innovation award for 2012?
  47. 47. WhatWhat competences are needed for innovationcompetences are needed for innovation??
  48. 48. What are theWhat are the phases of working on innovationphases of working on innovation?? 5 phases
  49. 49. 5 phases of5 phases of innovationinnovation
  50. 50. How do you get people motivated to innovateHow do you get people motivated to innovate?? 1. Involving everybody 2. Visible impact
  51. 51. „„People would willingly support the decisions if theyPeople would willingly support the decisions if they participated in the decision making processparticipated in the decision making process!“ –!“ – Ichak AdizesIchak Adizes Very IMPORTANTNo. 1 Involving everybody
  52. 52. No. 2 Visible (measurable) impact
  53. 53. How to executeHow to execute an action planan action plan??
  54. 54. How do you improve any business?How do you improve any business? What did Henry Ford find out?
  55. 55. Did Japanese found it out too?Did Japanese found it out too? What is the essence of KAIZEN? Continuous improvement
  56. 56. “Sometimes when you innovate, you make mistakes. It is best to admit them quickly and get on with improving your other innovations.” -- Steve Jobs Learning by “trial and error”
  57. 57. PlanPlan DoDo ActActCheckCheck
  58. 58. In his book, "Lean Startup," author Eric Ries described validated learning as a small unit of progress that can be quickly verified to determine whether a chosen direction is correct.
  59. 59. What are theWhat are the obstacles to innovationobstacles to innovation??
  60. 60. “Everything that can be invented has been invented” (Charles H Duell,. Commissioner of the US Patent Office 1899.) “I think there is a market for about five computers” (Thomas J. Watson, chairman of the Board of IBM, 1943.) “640 K ought to be enough for anybody” (Bill Gates, 1980.) “We don’t like their sound. Groups of guitars are on the way out” (Decca Recording Company when turning down the Beatles in 1962.)
  61. 61. How do you feel when youHow do you feel when you are toldare told youyou “must” innovate“must” innovate??
  62. 62. Is it easy to implement innovation?Is it easy to implement innovation?
  63. 63. ““Constantly think about how you could be doingConstantly think about how you could be doing things better and questioning yourself!”things better and questioning yourself!” -- Elon Musk-- Elon Musk
  64. 64. What did you learnWhat did you learn?? LESSIONS LEARNED?LESSIONS LEARNED?
  65. 65. This is only a short version of our full presentation, 50% of our innovation training contains interactive exercises and case studies from domestic companies IMPORTAN T
  66. 66. THANK YOU!THANK YOU! mm