Week01 introduction


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Week01 introduction

  2. 2. Basic Info <ul><li>Lecturer: </li></ul><ul><li>Office: </li></ul><ul><li>Phone: </li></ul><ul><li>E-mail: </li></ul><ul><li>Timetable: </li></ul><ul><li>Day Time Room Lecturer </li></ul>ITECH7601 IT Project Management [Slide ]
  3. 3. Objectives <ul><li>implement IT project planning and selection techniques; </li></ul><ul><li>implement strategies for managing IT project change; </li></ul><ul><li>apply the project management framework to IT projects within a global context; </li></ul><ul><li>understand the importance of applying business and marketing strategies to IT projects; </li></ul><ul><li>demonstrate competence in using appropriate project management software; </li></ul>ITECH7601 IT Project Management [Slide ]
  4. 4. Objectives (Cont…) <ul><li>develop and facilitate leadership, team building, performance management, and conflict management skills in an IT environment; </li></ul><ul><li>research, critique and discuss current issues in IT project management; </li></ul><ul><li>value the significance of software quality in IT projects; </li></ul><ul><li>appreciate the importance of project portfolio management. </li></ul>ITECH7601 IT Project Management [Slide ]
  5. 5. Contents <ul><li>The major topics include: </li></ul><ul><ul><li>project management framework, </li></ul></ul><ul><ul><li>planning and selection, </li></ul></ul><ul><ul><li>project portfolio management, </li></ul></ul><ul><ul><li>managing project change, </li></ul></ul><ul><ul><li>project marketing and leadership, </li></ul></ul><ul><ul><li>managing project teams, </li></ul></ul><ul><ul><li>project conflict management, performance management, </li></ul></ul><ul><ul><li>global IT project management and current issues in project management. </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  6. 6. Learning Tasks & Assessment: <ul><li>Team Project Proposal </li></ul><ul><ul><li>Stage-1 (Week-2) (Week-5) 10% A </li></ul></ul><ul><ul><li>Stage-2 (Week-2) (Week-7) 15% A </li></ul></ul><ul><li>Team Report (Week-7) (Week-11) 20% A </li></ul><ul><li>Final Examination 55% B </li></ul><ul><li>Total 100% </li></ul>ITECH7601 IT Project Management [Slide ]
  7. 7. Assessment Criteria <ul><li>In order to receive a passing grade in this Course, students must receive a passing mark in the invigilated (Type B) assessment tasks and an overall passing mark in the combined result of all (Type A and Type B) assessment tasks. </li></ul><ul><li>Additionally, students who are determined by the Graduate School of Information Technology and Mathematical Sciences or a Program Coordinator to be “at risk” may be subject to extra requirements such as minimum attendance. Failure to satisfy these extra requirements may result in an automatic fail in the course. </li></ul>ITECH7601 IT Project Management [Slide ]
  8. 8. Text Book <ul><li>Gray, C., & Larson, E. (2008). Project management – The managerial process (4nd edn). NY: McGraw-Hill.   </li></ul><ul><li>Gray, C., & Larson, E. (2006). Project management – The managerial process (3rd edn). NY: McGraw-Hill.          </li></ul><ul><li>Cadle, J., &Yates, D. (Eds). (2004). Project management for information systems (4th ed.). Essex, England: Prentice-Hall. 658.4032 P943mi4    </li></ul>ITECH7601 IT Project Management [Slide ]
  10. 10. Relationship to Unit Objectives <ul><li>This topic relates to the following unit objectives: </li></ul><ul><ul><li>Apply the project management framework to IT projects within a global context. </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  11. 11. Your Reading <ul><li>Required reading: </li></ul><ul><ul><li>Gray, C.F. & Larson, E.W., 2006, Ch 1. </li></ul></ul><ul><ul><li>or </li></ul></ul><ul><ul><li>Gray, C.F. & Larson, E.W., 2008, Ch1 </li></ul></ul><ul><ul><li>Murch, R., 2000, Ch 1 & 2. Safari: http://proquest.safaribooksonline.com/0130219142 </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  12. 12. Overview <ul><li>This topic examines the following concepts: </li></ul><ul><ul><li>What is a Project? </li></ul></ul><ul><ul><li>Process Groups </li></ul></ul><ul><ul><li>The Triple Constraint </li></ul></ul><ul><ul><li>What is Project Management? </li></ul></ul><ul><ul><li>The Project Manager </li></ul></ul><ul><ul><li>Importance of Project Management </li></ul></ul><ul><ul><li>Project Management Framework </li></ul></ul><ul><ul><li>Integrated Approach </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  13. 13. Why Study Project Management? <ul><li>Terrible track record </li></ul><ul><ul><li>(1995) Standish Group found 16.2% success, and 31%+ cancelled before completion, costing US $81+ billion </li></ul></ul><ul><li>Need keeps increasing </li></ul><ul><ul><li>(1998) corporate America 200,000 new-start application development projects </li></ul></ul><ul><ul><li>(2000) 300,000 new IT projects </li></ul></ul><ul><ul><li>(2001) 500,000+ new IT projects </li></ul></ul><ul><li>PMI certifications </li></ul>ITECH7601 IT Project Management [Slide ]
  14. 14. What is a Project? <ul><li>Def : A temporary endeavor (attempt) undertaken to accomplish a unique purpose needs </li></ul><ul><li>Major Characteristics of a Project: </li></ul><ul><ul><li>Established objectives </li></ul></ul><ul><ul><li>Defined life span with a beginning and end </li></ul></ul><ul><ul><li>Across-organizational participation </li></ul></ul><ul><ul><li>New or unique </li></ul></ul><ul><ul><li>Specific time, cost, and performance requirements </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  15. 15. What is a Project? Comparison of Routine Work with Projects ITECH7601 IT Project Management [Slide ] TABLE 1.1 Routine, Repetitive Work Taking class notes Daily entering sales receipts into the accounting ledger Responding to a supply-chain request Practicing scales on the piano Routine manufacture of an Apple iPod Attaching tags on a manufactured product Projects Writing a term paper Setting up a sales file for a professional accounting meeting Developing a supply-chain information system Writing a new piano piece Designing an iPod that is approximately 2 X 4 inches, interfaces with PC, and stores 10,000 songs Wire-tag projects for GE and Wal-Mart
  16. 16. Process Groups <ul><li>Def : A process is a series of actions directed toward a particular result </li></ul><ul><li>Project management can be viewed as a number of interlinked processes </li></ul><ul><li>Process groups include: </li></ul><ul><ul><li>Initiating processes </li></ul></ul><ul><ul><li>Planning processes </li></ul></ul><ul><ul><li>Executing processes </li></ul></ul><ul><ul><li>Monitoring and controlling processes </li></ul></ul><ul><ul><li>Closing processes </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  17. 17. What is a Project? Project Life Cycle ITECH7601 IT Project Management [Slide ] Figure 1.1 Project Life Cycle (Gray & Larson, 2009, p7)
  18. 18. The Triple Constraint <ul><li>Every project is constrained by: </li></ul><ul><ul><li>Scope </li></ul></ul><ul><ul><ul><li>What work will be done as part of the project? What unique product, service, or result does the customer or sponsor expect from the project? </li></ul></ul></ul><ul><ul><li>Time </li></ul></ul><ul><ul><ul><li>How long should it take to complete the project? What is the project’s schedule? </li></ul></ul></ul><ul><ul><li>Cost </li></ul></ul><ul><ul><ul><li>What should it cost to complete the project? What is the project’s budget? </li></ul></ul></ul>ITECH7601 IT Project Management [Slide ]
  19. 19. ITECH7601 IT Project Management [Slide ] Figure 1.1 Triple Constraint of Project Management (Schwalbe, 2006, p8)
  20. 20. <ul><li>Project manager’s duty to balance the three often competing goals </li></ul><ul><li>May be good enough to hit the target, or range of triple constraint goals </li></ul><ul><li>Important to determine which aspects of the triple constraint are most important </li></ul><ul><li>“ Quadruple constraint” includes quality as well as scope, time, and cost </li></ul>The Triple Constraint cont’d… ITECH7601 IT Project Management [Slide ]
  21. 21. What is Project Management? <ul><li>Def : Project Management is … </li></ul><ul><ul><li>“ the application of knowledge, skills, tools and techniques to project activities to meet project requirements” (PMI, 2004, p8). </li></ul></ul><ul><li>Challenge of Project Management: </li></ul><ul><ul><li>Managing temporary, non-repetitive activities and often acting independent of the organization </li></ul></ul><ul><ul><li>Getting right people, right time to address the right issues and make the right decisions </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  22. 22. The Project Manager <ul><li>Duties of Project Managers: </li></ul><ul><ul><li>Gather resources for the project </li></ul></ul><ul><ul><li>Linked to the customer interface </li></ul></ul><ul><ul><li>Provides direction, coordination, and integration to the project team </li></ul></ul><ul><ul><li>Responsible for performance and success of the project </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  23. 23. ITECH7601 IT Project Management [Slide ] (Schwalbe, 2006, p17)
  24. 24. The Project Manager cont’d… <ul><li>Suggested Skills: </li></ul><ul><ul><li>Communication skills: listening, convincing </li></ul></ul><ul><ul><li>Organizational skills: planning, goal-setting, analyzing </li></ul></ul><ul><ul><li>Team Building skills: understanding, motivation </li></ul></ul><ul><ul><li>Leadership skills: sets example, energetic, vision, delegates (entrust), positive </li></ul></ul><ul><ul><li>Coping skills: flexibility, creativity, patience, persistence/determination </li></ul></ul><ul><ul><li>Technological skills: experience, knowledge </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  25. 25. ITECH7601 IT Project Management [Slide ] (Schwalbe, 2006, p22)
  26. 26. Importance of Project Management <ul><li>Increased use of Project Management </li></ul><ul><ul><li>Compressed product life cycle </li></ul></ul><ul><ul><li>Global competition </li></ul></ul><ul><ul><li>Knowledge explosion </li></ul></ul><ul><ul><li>Corporate downsizing </li></ul></ul><ul><ul><li>Increased customer focus </li></ul></ul><ul><ul><li>Development of IT in developing countries </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  27. 27. Why Study Project Management? cont’d… <ul><li>Advantages of Project Management </li></ul><ul><ul><li>Better control of financial, physical, and human resources </li></ul></ul><ul><ul><li>Improved customer relations </li></ul></ul><ul><ul><li>Shorter development times </li></ul></ul><ul><ul><li>Lower costs </li></ul></ul><ul><ul><li>Higher quality and increased reliability </li></ul></ul><ul><ul><li>Higher profit margins </li></ul></ul><ul><ul><li>Improved productivity </li></ul></ul><ul><ul><li>Better internal coordination </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  28. 28. ITECH7601 IT Project Management [Slide ] Figure 1.2 Project Management Framework (Schwalbe, 2006, p9)
  29. 29. Project Management Framework Stakeholders <ul><li>Stakeholders are people involved in or affected by project activities </li></ul><ul><li>Stakeholders include: </li></ul><ul><ul><li>Project sponsor </li></ul></ul><ul><ul><li>Project manager </li></ul></ul><ul><ul><li>Project team </li></ul></ul><ul><ul><li>Support staff </li></ul></ul><ul><ul><li>Customers </li></ul></ul><ul><ul><li>Suppliers </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  30. 30. Project Management Framework Knowledge Areas <ul><li>Describe key competencies that project managers must develop: </li></ul><ul><ul><li>Core function areas lead to specific project objectives (scope, time, cost, and quality) </li></ul></ul><ul><ul><li>Facilitating function areas are the means for achieving project objectives (human resources, communication, risk, and procurement management) </li></ul></ul><ul><ul><li>Knowledge function (project integration management) influences and is influenced by all other areas </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  31. 31. Integrated Approach <ul><li>Problems resulting from the use of piecemeal Project Management Systems </li></ul><ul><ul><li>Do not tie together the overall strategies of the firm </li></ul></ul><ul><ul><li>Fail to prioritize selection of projects by their importance of their contribution to the firm </li></ul></ul><ul><ul><li>Not integrated throughout project life cycle </li></ul></ul><ul><ul><li>Do not match project planning and controls with organizational culture to make appropriate adjustments in support of project </li></ul></ul>ITECH7601 IT Project Management [Slide ]
  32. 32. ITECH7601 IT Project Management [Slide ] Figure 1.2 Integrated Management of Projects (Gray & Larson, 2008, p13)
  33. 33. Integrated Management Process <ul><li>In Integrated process management systems all the parts are inter-related, a change in one of the parts will influence the whole. </li></ul><ul><li>Mission, objectives and strategies are set to meet the needs of the customer. </li></ul><ul><li>External environmental factors: political, social, economic and technological </li></ul><ul><li>Internal environmental factors: strengths and weaknesses such as management, facilities, financial conditions etc. </li></ul>ITECH7601 IT Project Management [Slide ]
  34. 34. ITECH7601 IT Project Management [Slide ] Figure 1.4 Technical and Sociocultural Dimensions of Project Management (Gray & Larson, 2008, p15)
  35. 35. Review <ul><li>A project is a temporary endeavor undertaken to create a unique product, service, or result. </li></ul><ul><li>Project management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. </li></ul><ul><li>Triple constraint is balancing scope, time and cost goals. </li></ul><ul><li>Project managers skills include; communication, organizational, team building, leadership, coping and technological skills. </li></ul><ul><li>The project management framework is made up of; stakeholders, knowledge areas (scope, time, cost, quality, HR, communications, risk, procurement and integration), tools and project portfolios. </li></ul><ul><li>Integrated approach is important. </li></ul>ITECH7601 IT Project Management [Slide ]
  36. 36. Next Week ITECH7601 IT Project Management [Slide ] Topic: Project Selection and Project Portfolio Management. Reading: <ul><li>Gray & Larson, 2006, Ch 2, pp 21-44 or 2008 Ch 2 </li></ul>