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Training and Support with Sakai from Sakai Conference

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Training and Support with Sakai from Sakai Conference

  1. 1. Solving the Training and Support Challenge<br />Rob Moore | robmoore@unc.edu<br />Manager, Foreign Language Resource Center<br />
  2. 2. A typical UNC course and Blackboard<br />
  3. 3. How ROML used Blackboard<br />
  4. 4. Multi-section Language courses and Blackboard<br />
  5. 5. Communication and Organizational Breakdown<br />
  6. 6. Motivation for Change<br />Spanish 105, 203, 204 have between 25 – 43 sectionseach<br />That’s over 400 students in each of these courses, more than would fit in Carroll 111<br />Photo taken from http://hotline.unc.edu<br />
  7. 7. Features of the ROML Sakai Pilot<br />
  8. 8. Problem solved – Sakai Umbrella course<br />
  9. 9. Supporting the instructors<br />
  10. 10. Email and Remedy Tickets<br />
  11. 11. Hands on Training<br />
  12. 12. Optimizing Sakai: Articulation<br />
  13. 13. Optimizing Sakai: Collaboration<br />
  14. 14. Optimizing Sakai: Portable content<br />
  15. 15. Optimizing Sakai: Importable Content<br />
  16. 16. FLRCVideos<br />Features and uses<br />Tutorials of specific tasks or skills<br />Permalink for direct linking<br />Playlists to group specific videos<br />Each video tutorial has PDF script<br />100% streaming content<br />
  17. 17. FLRCVideos: Video playlists<br />Features and uses<br />Series of related tutorials<br />Uses a permalink<br />Displays total length of playlist<br />Allows navigation to specific video<br />
  18. 18. FLRCVideos: Embedding playlists within sites<br />
  19. 19. FLRCVideos: Screen capture FAQs<br />Features and uses<br />Demonstrates a specific task or skill<br />Videos are typically less than 5 minutes<br />Zoom and pan on specific areas<br />PDF script version has screenshots<br />
  20. 20. FLRCVideos: Tutorial examples<br />Training Example: <br />Direct link to a tutorial: http://flrcvideos.unc.edu/video.php?link=277<br />Training Example: <br />Playlist to group specific videos together: https://flrcvideos.unc.edu/playlist.php?id=4<br />Support Example: <br />Playlist explaining how specific Sakai Tools are being used for a course: http://flrcvideos.unc.edu/playlist.php?id=22<br />
  21. 21. Questions?<br />

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