SALES FORCE COURSE CONTENT
CRM FUNDAMENTALS
• Introduction to CRM
• Introduction to Sales Cycle
• Understanding the termin...
Upcoming SlideShare
Loading in …5
×

Best Salesforce online training institute india

171 views

Published on

we are offering best salesforce online training by real time expert trainer with real time project

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
171
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Best Salesforce online training institute india

  1. 1. SALES FORCE COURSE CONTENT CRM FUNDAMENTALS • Introduction to CRM • Introduction to Sales Cycle • Understanding the terminologies of CRM  Introduction to SFDC • Understanding the workflow of SFDC with a real time example SFDC BASICS AND DEVELOPMENT • Understanding the terms in SFDC • Introduction to SFDC Editions • Creating Objects, Tabs and Apps in SFDC • Creating layouts and applying hierarchy • Creating roles and profiles • Creating workflow rules • Creating Tasks and Events • Understanding the SFDC admin system • Creating relationships between the objects SFDC ADVANCED DEVELOPMENT • Invoking Apex • Creating Apex Classes and triggers • Customization using Apex programming • Integration to third party systems using SFDC AP • Introduction to Visual Force • Creating Visual Force pages • Creating Packages • Deploying SFDC • Using Visual Force in a real time scenario • Creating Reports and Dashboards • How CRM is useful in Hospitality, Healthcare, Manufacturing etc

×