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What the F*** is

Social Media
• What the F*** is Social Media
• How Social Media came to be
• What to use Social Media for
• Forms of Social Media
• Pros & Cons of Social Media
• Social Media & Marketing
Social Media
  A fancy way to describe the zillions of
conversations people are having online 24/7
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7


 Participation
blurs the line between
    media and audience
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7


 Participation
blurs the line between
    media and audience




      Openness
           rarely any barriers to
           accessing and making use
           of content
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7


 Participation
blurs the line between
    media and audience         Conversation
                                      a two-way conversation



      Openness
           rarely any barriers to
           accessing and making use
           of content
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7

                                                        Community
 Participation                                                 share common interests
blurs the line between
    media and audience         Conversation
                                      a two-way conversation



      Openness
           rarely any barriers to
           accessing and making use
           of content
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7

                                                        Community
 Participation                                                  share common interests
blurs the line between
    media and audience         Conversation
                                      a two-way conversation



      Openness                                                    Connectedness
           rarely any barriers to                              making use of links to other
           accessing and making use                            sites, resources and people
           of content
Social Media
        A fancy way to describe the zillions of
      conversations people are having online 24/7

                                                        Community
 Participation                                                  share common interests
blurs the line between
    media and audience         Conversation
                                      a two-way conversation



      Openness                                                    Connectedness
           rarely any barriers to                              making use of links to other
           accessing and making use                            sites, resources and people
           of content
A good way to think about social media is that all of this is actually

            just about being human beings.
  Sharing ideas, cooperating and collaborating to create art, thinking and commerce,
 vigorous debate and discourse, finding people who might be good friends, allies and
     lovers – it’s what our species has built several civilisations on. That’s why it is
spreading so quickly, not because it’s great shiny, whizzy new technology, but because

     it lets us be ourselves – only more so.

                                         -Antony Mayfield from iCrossing
How Social Media came to be
MEDIA PRODUCTION
• the advent of digital technology and the
  internet
• the ever-lower costs of computers, digital
  cameras and high-speed internet access,
  combined with free or low-cost, easy-to-use
  editing software
How Social Media came to be
DISTRIBUTION
• RSS (Really Simple Syndication) makes it much
  easier for blogs and other social media to
  build or become part of communities
• Search engines
Technology is shifting the power away from the
editors, the publishers, the establishment, the media
elite. Now it’s the people who are in control.




                     - Rupert Murdoch, Global Media Entrepreneur
Shift from the
Traditional Funnel Model



                  “WE TELL YOU.”
                           -Brands
To a more complex Marketing Funnel




                          “TELL EACH
                             OTHER.”
                                -Brands
Purposes
Purposes
Purposes
Purposes
Purposes
Purposes
Purposes
Purposes
Purposes
Basic
Forms
Social networks
   personal web pages where people
connect with friends to share content
                  and communication



                              Basic
                              Forms
Social networks
   personal web pages where people
connect with friends to share content
                  and communication


                 Wikis
  a communal document
           or database
                              Basic
                              Forms
Social networks
     personal web pages where people
  connect with friends to share content
                    and communication


                    Wikis
     a communal document
              or database
                                Basic
      Microblogging             Forms
social networking combined
    with bite-sized blogging
Social networks                  Podcasts
                                           audio and video files that are
     personal web pages where people
                                           available by subscription
  connect with friends to share content
                    and communication


                    Wikis
     a communal document
              or database
                                Basic
      Microblogging             Forms
social networking combined
    with bite-sized blogging
Social networks                  Podcasts
                                           audio and video files that are
     personal web pages where people
                                           available by subscription
  connect with friends to share content
                    and communication

                                                          Blogs
                    Wikis
     a communal document
              or database
                                Basic                    online journals




      Microblogging             Forms
social networking combined
    with bite-sized blogging
Social networks                  Podcasts
                                           audio and video files that are
     personal web pages where people
                                           available by subscription
  connect with friends to share content
                    and communication

                                                          Blogs
                    Wikis
     a communal document
              or database
                                Basic                    online journals




      Microblogging             Forms                  Forums
                                                   areas for online discussion

social networking combined
    with bite-sized blogging
Social networks                       Podcasts
                                                 audio and video files that are
     personal web pages where people
                                                 available by subscription
  connect with friends to share content
                    and communication

                                                                Blogs
                    Wikis
     a communal document
              or database
                                Basic                          online journals




      Microblogging             Forms                        Forums
                                                         areas for online discussion

social networking combined
    with bite-sized blogging
                                 Content communities
                               communities which organise and share
                               particular kinds of content
Social Media & Marketing
Millions of people are creating content for the social Web.
Your competitors are already there.
Your customers have been there for a long time.
If your business isn't putting itself out there, it ought to be.




                             -BusinessWeek, February 19, 2009
Objectives
  of Social Media & Marketing
Objectives
  of Social Media & Marketing
Objectives
  of Social Media & Marketing
Objectives
  of Social Media & Marketing
Objectives
  of Social Media & Marketing
Objectives
  of Social Media & Marketing
Components of Engagement
Social Media & Marketing
Social Media & Marketing
Social Media & Marketing
Social Media & Marketing
Social Media
is integrating technology &
      social interaction

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What the F*** is Social Media?

  • 1. What the F*** is Social Media
  • 2. • What the F*** is Social Media • How Social Media came to be • What to use Social Media for • Forms of Social Media • Pros & Cons of Social Media • Social Media & Marketing
  • 3. Social Media A fancy way to describe the zillions of conversations people are having online 24/7
  • 4. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Participation blurs the line between media and audience
  • 5. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Participation blurs the line between media and audience Openness rarely any barriers to accessing and making use of content
  • 6. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Participation blurs the line between media and audience Conversation a two-way conversation Openness rarely any barriers to accessing and making use of content
  • 7. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Community Participation share common interests blurs the line between media and audience Conversation a two-way conversation Openness rarely any barriers to accessing and making use of content
  • 8. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Community Participation share common interests blurs the line between media and audience Conversation a two-way conversation Openness Connectedness rarely any barriers to making use of links to other accessing and making use sites, resources and people of content
  • 9. Social Media A fancy way to describe the zillions of conversations people are having online 24/7 Community Participation share common interests blurs the line between media and audience Conversation a two-way conversation Openness Connectedness rarely any barriers to making use of links to other accessing and making use sites, resources and people of content
  • 10. A good way to think about social media is that all of this is actually just about being human beings. Sharing ideas, cooperating and collaborating to create art, thinking and commerce, vigorous debate and discourse, finding people who might be good friends, allies and lovers – it’s what our species has built several civilisations on. That’s why it is spreading so quickly, not because it’s great shiny, whizzy new technology, but because it lets us be ourselves – only more so. -Antony Mayfield from iCrossing
  • 11. How Social Media came to be MEDIA PRODUCTION • the advent of digital technology and the internet • the ever-lower costs of computers, digital cameras and high-speed internet access, combined with free or low-cost, easy-to-use editing software
  • 12. How Social Media came to be DISTRIBUTION • RSS (Really Simple Syndication) makes it much easier for blogs and other social media to build or become part of communities • Search engines
  • 13. Technology is shifting the power away from the editors, the publishers, the establishment, the media elite. Now it’s the people who are in control. - Rupert Murdoch, Global Media Entrepreneur
  • 14. Shift from the Traditional Funnel Model “WE TELL YOU.” -Brands
  • 15. To a more complex Marketing Funnel “TELL EACH OTHER.” -Brands
  • 26. Social networks personal web pages where people connect with friends to share content and communication Basic Forms
  • 27. Social networks personal web pages where people connect with friends to share content and communication Wikis a communal document or database Basic Forms
  • 28. Social networks personal web pages where people connect with friends to share content and communication Wikis a communal document or database Basic Microblogging Forms social networking combined with bite-sized blogging
  • 29. Social networks Podcasts audio and video files that are personal web pages where people available by subscription connect with friends to share content and communication Wikis a communal document or database Basic Microblogging Forms social networking combined with bite-sized blogging
  • 30. Social networks Podcasts audio and video files that are personal web pages where people available by subscription connect with friends to share content and communication Blogs Wikis a communal document or database Basic online journals Microblogging Forms social networking combined with bite-sized blogging
  • 31. Social networks Podcasts audio and video files that are personal web pages where people available by subscription connect with friends to share content and communication Blogs Wikis a communal document or database Basic online journals Microblogging Forms Forums areas for online discussion social networking combined with bite-sized blogging
  • 32. Social networks Podcasts audio and video files that are personal web pages where people available by subscription connect with friends to share content and communication Blogs Wikis a communal document or database Basic online journals Microblogging Forms Forums areas for online discussion social networking combined with bite-sized blogging Content communities communities which organise and share particular kinds of content
  • 33. Social Media & Marketing
  • 34. Millions of people are creating content for the social Web. Your competitors are already there. Your customers have been there for a long time. If your business isn't putting itself out there, it ought to be. -BusinessWeek, February 19, 2009
  • 35. Objectives of Social Media & Marketing
  • 36. Objectives of Social Media & Marketing
  • 37. Objectives of Social Media & Marketing
  • 38. Objectives of Social Media & Marketing
  • 39. Objectives of Social Media & Marketing
  • 40. Objectives of Social Media & Marketing
  • 42. Social Media & Marketing
  • 43. Social Media & Marketing
  • 44. Social Media & Marketing
  • 45. Social Media & Marketing
  • 46. Social Media is integrating technology & social interaction