Successfully reported this slideshow.

on anticipation


Published on

Anticipation means 'knowing sooner'. When you know what customers want earlier, you can give them a better experience and not break the bank doing it. With the advent of 'big data', you can use the information around your customer in near real time to give them a better experience while they're still in your store, hospital, airplane, etc.

Published in: Business
  • Be the first to comment

  • Be the first to like this