Become a Friendlier Person
Don’t criticize, condemn, or complain.
Give honest, sincere appreciation.
Become genuinely interested in other people.
Talk in terms of the other person’s interests.
Make the other person feel important - and do it
Win People to Your Way of Thinking
The only way to get the best of an argument is to
If you’re wrong, admit it quickly and emphatically.
Begin in a friendly way.
Try honestly to see things from the other person’s
point of view.
Be sympathetic with the other person’s ideas and
Dealing with Worry
Live in “day-tight compartments.”
Don’t fuss about trifles.
Don’t worry about the past.
Rest before you get tired.
Put enthusiasm into your work.
Train the Whole You
Develop relationships with your peers
Develop relationships with your clients
Become a good listener – have conversations
You can learn anything on YouTube
Burnout is real – watch for it in yourself & others
If you’re feeling stressed, talk to somebody
Dale Carnegie - https://www.dalecarnegie.com
How to Win Friends and Influence People -
Accelerating your IT career - https://tiny.utk.edu/itcareer
More Links – I’ll send these out
Common to all – communication, project management, teamwork, writing