Can you explain
that so I can
understand it?!
Helping business connect
with process modelling &
the value of BPMN!
IIBA	
 ...
1	
  
Objectives!
Capturing the business story
to be modelled!
Understanding that business,
unlike programming, is often
n...
Nd and Sr isotopic data back for
some Larvik Plutonic complex
rocks indicates a Bulk Silicate
Earth mantle source!
It was a good start for Gul, full ball
angled in on middle that swerved
in late. Kohli dabs it to mid-off.!
The analystʼs view – schema-based!
Is it a complete process?!
Is it a sub-process?!
What are the activities and decisions?...
Our Project!
The problems:!
1!The	
  departmental	
  IT	
  solu4on	
  for	
  contract	
  
solicita4on	
  &	
  management	
  needs	
  to...
Hurdle #1!
Who!
Focus on
operational
perspective –
real time
experience!
Needed to change the approach!
Hurdle #2!
Connecting
experience
and
modeling
schemas !
Using	
  a	
  narra4ve	
  as	
  an	
  
anchor	
  to	
  link	
  decisions	
  
and	
  ac4ons	
  	
  in	
  everyday	
  
busin...
Facilitator	
  
Business	
  
Analysts	
  
Wri4ng	
  
wall	
  
Working space structure!
Recorders	
  
The Story Structure!
Pre-meeting work!
Requirements	
  
Procurement	
  
Strategy	
  
Bid	
  
Solicita4on	
  
File	
  
Clos...
… so what did we learn!
Event driven – not always linear!
Can occur at an unspecified /
unexpected time, or can put a
process on hold!
Can trigger ...
… how did BPMN help!
5	
  
Core components of BPMN!
Ac4vi4es	
  (7)	
  
Gates	
  (5)	
  
Flows	
  (4)	
  	
  
Events	
  (11)	
  
Ar4facts	
  (4...
!	
  
1st	
  Law	
  of	
  Simplicity	
  
	
  
The	
  simplest	
  way	
  to	
  achieve	
  
simplicity	
  is	
  through	
  t...
ACTIVITIES!
Ac4vity	
  
Collapsed	
  
Subprocess	
  
Loop	
  
The	
  work	
  performed	
  
Broken	
  down	
  into	
  
comp...
Ac4vity	
  
Complete or correct before moving on!
Complete	
  
yes	
  
no	
  
	
  
Loop	
  
✔	
  
Where are the bottlenecks?!
EVENTS!
Things	
  that	
  happen	
  while	
  
the	
  work	
  is	
  performed	
  
During	
  
Start	
  
End	
  
message	
  
...
Interruptions and limitations!
GATEWAYS!
How	
  a	
  flow	
  splits	
  and	
  joins	
  
Parallel	
  –	
  ac4vi4es	
  on	
  all	
  
paths	
  must	
  be	
  ...
Mapping multiple options!
yes	
  
no	
   no	
   no	
  
yes	
  yes	
  
Op4on	
  1	
  
Op4on	
  2	
  
Op4on	
  3	
  
D1	
   ...
Splitting, joining paths!
FLOWS!
Connec4ng	
  objects	
  and	
  ac4vi4es	
  
Op4onal	
  –	
  may	
  happen	
  as	
  
choice	
  or	
  with	
  a	
  co...
Following the flow of work!
ARTIFACTS!
Objects,	
  data,	
  informa4on	
  and	
  grouping	
  
Text	
  
Annota4on	
  
Data	
  Objects	
   Grouping	
  o...
Grouping around a time frame!
Grouping around a time frame!
Recap!
Engagement of business people is
often about the story (narrative)
linking activities and decisions!
Business doesn...
Business Model Fulcrum
Thanks….	
  
Michael	
  Lachapelle	
  
m	
  -­‐	
  613-­‐447-­‐3948	
  
e	
  -­‐	
  michael@busines...
Iiba o o january process modelling & bpmn
Iiba o o january process modelling & bpmn
Iiba o o january process modelling & bpmn
Iiba o o january process modelling & bpmn
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Iiba o o january process modelling & bpmn

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Case study focus on communicating with business people and using BPMN to resolve modelling challenges

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Iiba o o january process modelling & bpmn

  1. 1. Can you explain that so I can understand it?! Helping business connect with process modelling & the value of BPMN! IIBA  O&awa-­‐Outaouais  Chapter     January  2013   Michael Lachapelle! Business Model Fulcrum!
  2. 2. 1   Objectives! Capturing the business story to be modelled! Understanding that business, unlike programming, is often neither logical nor linear! Traits of BPMN that are 'business' friendly! 2   3  
  3. 3. Nd and Sr isotopic data back for some Larvik Plutonic complex rocks indicates a Bulk Silicate Earth mantle source!
  4. 4. It was a good start for Gul, full ball angled in on middle that swerved in late. Kohli dabs it to mid-off.!
  5. 5. The analystʼs view – schema-based! Is it a complete process?! Is it a sub-process?! What are the activities and decisions?! What are the inputs and outputs?! Itʼs what I do! The business view – experience-based! The challenge is more than language!
  6. 6. Our Project!
  7. 7. The problems:! 1!The  departmental  IT  solu4on  for  contract   solicita4on  &  management  needs  to  be  replaced.     2! The  processes  across  a  large  department  are   fractured,  inconsistent,  and  out  of  synch  with   management’s  understanding  and  clients’  needs  
  8. 8. Hurdle #1! Who!
  9. 9. Focus on operational perspective – real time experience! Needed to change the approach!
  10. 10. Hurdle #2! Connecting experience and modeling schemas !
  11. 11. Using  a  narra4ve  as  an   anchor  to  link  decisions   and  ac4ons    in  everyday   business  
  12. 12. Facilitator   Business   Analysts   Wri4ng   wall   Working space structure! Recorders  
  13. 13. The Story Structure! Pre-meeting work! Requirements   Procurement   Strategy   Bid   Solicita4on   File   Close-­‐out   Bid     Selec4on   Contract   Award   Contract   Administra4on  
  14. 14. … so what did we learn!
  15. 15. Event driven – not always linear! Can occur at an unspecified / unexpected time, or can put a process on hold! Can trigger a separate process! Can interrupt or terminate a process !
  16. 16. … how did BPMN help!
  17. 17. 5   Core components of BPMN! Ac4vi4es  (7)   Gates  (5)   Flows  (4)     Events  (11)   Ar4facts  (4)  
  18. 18. !   1st  Law  of  Simplicity     The  simplest  way  to  achieve   simplicity  is  through  thoughAul   reducCon   John  Maeda  -­‐  The  laws  of  simplicity     To engage the business people we needed to simplify our jargon!
  19. 19. ACTIVITIES! Ac4vity   Collapsed   Subprocess   Loop   The  work  performed   Broken  down  into   component  ac4vi4es  on   another  map   Must  be  completed  before   moving  on  
  20. 20. Ac4vity   Complete or correct before moving on! Complete   yes   no     Loop   ✔  
  21. 21. Where are the bottlenecks?!
  22. 22. EVENTS! Things  that  happen  while   the  work  is  performed   During   Start   End   message   4me   error   link  
  23. 23. Interruptions and limitations!
  24. 24. GATEWAYS! How  a  flow  splits  and  joins   Parallel  –  ac4vi4es  on  all   paths  must  be  completed   Inclusive  –  ac4vi4es  on  any   path  must  be  completed  
  25. 25. Mapping multiple options! yes   no   no   no   yes  yes   Op4on  1   Op4on  2   Op4on  3   D1   D3  D2   ✔  
  26. 26. Splitting, joining paths!
  27. 27. FLOWS! Connec4ng  objects  and  ac4vi4es   Op4onal  –  may  happen  as   choice  or  with  a  condi4on   Default  –  to  be  followed   unless  condi4on  applies   Message  flow  –  when  you  have   external  pool  or  swimlane  
  28. 28. Following the flow of work!
  29. 29. ARTIFACTS! Objects,  data,  informa4on  and  grouping   Text   Annota4on   Data  Objects   Grouping  of   items   Informa4on   about  the   model  or  an   aspect  
  30. 30. Grouping around a time frame!
  31. 31. Grouping around a time frame!
  32. 32. Recap! Engagement of business people is often about the story (narrative) linking activities and decisions! Business doesnʼt always flow sequentially or in logical steps, sometimes itʼs messy ! BPMN has added approaches and notation that make documenting the business experience more effective ! 1   2   3  
  33. 33. Business Model Fulcrum Thanks….   Michael  Lachapelle   m  -­‐  613-­‐447-­‐3948   e  -­‐  michael@businessmodelfulcrum.com   t  -­‐  @mike_lach   s  -­‐  michael_lachapelle   l  -­‐ hcp://ca.linkedin.com/in/michaellachapelle   If you wish to use material from this presentation please observe the rules of creative commons licensing.

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