Applications peopleInfrastructure peopleAre your customers other technology groups or internal business groups or external groups?What questions would you like answered today?
Do More with LessFewerPeople – especially non-critical resources force your skilled players to take unskilled rolesTime – Business is slow so internal customers have more time to tug on youMoreOld TechnologyComplexityIntegrate to newer technology as advances occur elsewhereInternal customers need more because their clients demand more.External customers are demanding more.Vendors “want to help” but that costs money.
Can you really manage relationships? You influence relationships. Influencing relationships is leadership.
Examples includeParentsCoachesMentorsPurpose of LeadershipYou’re not an islandYou have a teamWhat’s a team?
Relationships on PurposePurpose of a football teamPurpose of the crew of the EnterpriseFive characteristics of a team
Clarity is keyFour Obsessions of an Extraordinary ExecutiveBest purposes are stated as an offensive purposeNo team’s primary objective is to keep the other team from scoring.Highest and BestFind the Apex of your team’s reason for being. “second rate products to sell to idiots so our executives can have trophy wives.”Ask for a bit of brainstorming here.Is this spin?Mutual appreciationThe “higher the purpose, the greater the pull”Note: Most group or team dysfunction issues have this as their core cause. If you can’t get your team to play like a team, it may be because of problems on this slide. Also, many issues that appear to be individual relate back to one person not sharing the purpose.AEP Bringing comfort to our customers, supporting business and commerce, and building strong communitiesRelay Health – Secure connectivity solutions for healthcare
Everyone can’t have the same strengths.Do you know the strengths and weaknesses of each member?Strengths Finder 2.0Plan for differencesFootball team exampleAppreciate the differencesMarriage exampleManage weaknessesBody example
Does everyone know their roles?What does a DBA do?Agree on accountability?Have you asked your teammates for what you want?Victim or Initiator?How do you set goals?Do you use milestones?Are people accountable for milestones?
Dad – Technique vs. resultsHigher goals require subordination of individual needs to team needsProper delegationResponsibility, Milestones, Plans, and ServiceSuccession Plan
ZigZiglar said “You can get anything you want if you help enough people get what they want.” Putting others first builds trust.Variety – You can’t always get what you want.Based on objective measurements – Three Signs of a Miserable JobPerformance – Atlanta example (goals and results, not intentions)Career paths – Technology vs. PeopleAllow people to secretly intern in their desired role.Praise – Give what you can. Practice genuine appreciation.