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CAPABILITY PRESENTATION
CAPABILITY PRESENTATION EMPLOYEE RELATIONS CONSULTING  PEOPLE MANAGEMENT TRAINING
Prism Group helps  employers  engage their  employees  and managers  in   a personal commitment to …    PRODUCTIVITY    ...
To strengthen employee commitment they must feel “engaged”.  Employee Engagement  starts with …
Executive Team     Organization    Infrastructure  Management Team   Employee Teams   Employee    Development   Performanc...
Engaged  – employees work with passion and feel a profound connection to their employer. They drive innovation and move th...
Engaged   What Type of Employees does Your Organization Need?   Actively Disengaged   Not Engaged How do you know what you...
What would an employee opinion survey tell you about your employees’ commitment to your organization’s success? the baseli...
<ul><li>Workplace Factors  Often  Rarely  Never </li></ul><ul><li>Our leaders provide vision and direction for this organi...
<ul><li>Workplace Factors  Often  Rarely  Never </li></ul><ul><li>Our leaders provide vision and direction for this organi...
   AstraZeneca  CP Ships     Genpharm  Bombardier Aerospace      CanAmera Foods   Telus Communications    Acadian Grou...
So there you have it …   The key is linking employees to Productivity, Cost Effectiveness, Profitability, Customer Satisfa...
PEOPLE  MANAGEMENT TRAINING
Productivity Profitability Employee Retention Customer Satisfaction Best workplaces deliver: Here are the Essential Manage...
<ul><li>Essential Skills of Leadership </li></ul><ul><li>Essential Skills of Communicating </li></ul><ul><li>Developing Pe...
Available through PRISM GROUP  705-795-7280
<ul><li>   Create  organizations that are customer-driven,    focused on quality, cost-effective and always    seeking to...
PEOPLE MANAGEMENT TRAINING EMPLOYEE ENGAGEMENT SURVEY Do you  want to start with a survey or is there a management trainin...
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Prism Group Capability

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Prism Group Capability

  1. 1. CAPABILITY PRESENTATION
  2. 2. CAPABILITY PRESENTATION EMPLOYEE RELATIONS CONSULTING PEOPLE MANAGEMENT TRAINING
  3. 3. Prism Group helps employers engage their employees and managers in a personal commitment to …  PRODUCTIVITY  COST EFFECTIVENESS  PROFITABILITY  CUSTOMER SATISFACTION  EMPLOYEE JOB SATISFACTION We do this by:  Surveying Employee & Management Opinions  Building Positive Employee Relations  Strengthening “People” Management Skills
  4. 4. To strengthen employee commitment they must feel “engaged”. Employee Engagement starts with …
  5. 5. Executive Team Organization Infrastructure Management Team Employee Teams Employee Development Performance Management Employee Recognition Employee Feedback (KEY) Employee Engagement (Employee + Management partnership committed to shared goals & values)
  6. 6. Engaged – employees work with passion and feel a profound connection to their employer. They drive innovation and move the organization forward. There are Three Types of Employees Not-Engaged – employees are essentially “checked out”. They’re sleepwalking through their workday, putting time … but not energy or passion … into their work. Actively Disengaged – employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day these workers undermine what their engaged co-workers accomplish.
  7. 7. Engaged What Type of Employees does Your Organization Need? Actively Disengaged Not Engaged How do you know what you’ve got? No Absolutely
  8. 8. What would an employee opinion survey tell you about your employees’ commitment to your organization’s success? the baseline for measuring engagement is Employee Feedback ….
  9. 9. <ul><li>Workplace Factors Often Rarely Never </li></ul><ul><li>Our leaders provide vision and direction for this organization. </li></ul><ul><li>I have the resources I need to do my job. </li></ul><ul><li>Performance standards are clearly defined. </li></ul><ul><li>I am generally satisfied with the benefits I receive. </li></ul><ul><li>The organization provides adequate training opportunities. </li></ul><ul><li>All departments work together to get the job done. </li></ul><ul><li>There is good top-down communication in this organization. </li></ul><ul><li>This organization makes use of the diverse talents of people. </li></ul><ul><li>My manager communicates his/her expectations of me. </li></ul><ul><li>My manager treats me with respect. </li></ul><ul><li>I am recognized or rewarded for taking responsible risks. </li></ul><ul><li>I get regular feedback on my performance. </li></ul><ul><li>I am rewarded for performing beyond my job requirements. </li></ul><ul><li>Management follows through on its commitments. </li></ul>EMPLOYEE OPINION SURVEY Rate the degree to which you observe or agree with each statement.
  10. 10. <ul><li>Workplace Factors Often Rarely Never </li></ul><ul><li>Our leaders provide vision and direction for this organization. …………..  </li></ul><ul><li>I have the resources I need to do my job. …………………………….  </li></ul><ul><li>Performance standards are clearly defined. ………………………………….  </li></ul><ul><li>I am generally satisfied with the benefits I receive. …………………  </li></ul><ul><li>The organization provides adequate training opportunities……………….  </li></ul><ul><li>All departments work together to get the job done. …………………  </li></ul><ul><li>There is good top-down communication in this organization. ………………………..  </li></ul><ul><li>This organization makes use of the diverse talents of people…………….  </li></ul><ul><li>My manager communicates his/her expectations of me…………….  </li></ul><ul><li>My manager treats me with respect…………………………………………….  </li></ul><ul><li>I am recognized or rewarded for taking responsible risks……………………………..  </li></ul><ul><li>I get regular feedback on my performance……………………………………  </li></ul><ul><li>I am rewarded for performing beyond my job requirements………………  </li></ul><ul><li>Management follows through on its commitments………………………….  </li></ul>EMPLOYEE OPINION SURVEY Rate the degree to which you observe or agree with each statement.
  11. 11.  AstraZeneca CP Ships  Genpharm Bombardier Aerospace  CanAmera Foods Telus Communications  Acadian Group Optimal Robotics  Maple Leaf Foods John Deere  Maidstone Bakeries Aventis Pasteur  Walker Industries McNairn Packaging Some of the organizations PRISM GROUP has worked with are:
  12. 12. So there you have it … The key is linking employees to Productivity, Cost Effectiveness, Profitability, Customer Satisfaction and Job Satisfaction through EMPLOYEE ENGAGEMENT. Now a look at Management Training ….
  13. 13. PEOPLE MANAGEMENT TRAINING
  14. 14. Productivity Profitability Employee Retention Customer Satisfaction Best workplaces deliver: Here are the Essential Management Principles & Practices … The Gallup Organization Best Managers Create “Best Workplaces”
  15. 15. <ul><li>Essential Skills of Leadership </li></ul><ul><li>Essential Skills of Communicating </li></ul><ul><li>Developing Performance Goals & Standards </li></ul><ul><li>Providing Performance Feedback </li></ul><ul><li>Coaching Job Skills </li></ul><ul><li>Improving Work Habits </li></ul><ul><li>Managing Complaints </li></ul><ul><li>Resolving Conflict </li></ul><ul><li>Effective Discipline </li></ul><ul><li>Delegating </li></ul><ul><li>Supporting Change </li></ul><ul><li>Communicating Up </li></ul><ul><li>Hiring Winning Talent </li></ul><ul><li>Retaining Winning Talent </li></ul>Management Series AVAILABLE TRAINING FORMATS  Workshop  Online  Combination
  16. 16. Available through PRISM GROUP 705-795-7280
  17. 17. <ul><li> Create organizations that are customer-driven, focused on quality, cost-effective and always seeking to improve. </li></ul><ul><li>Persuade management people to align their employees’ expectations with the organization’s goals and values. </li></ul><ul><li> Ingrain a management behaviour of support, encouragement, coaching and inspired leadership. </li></ul>Avoid “Disengaged Employees” by ingraining Effective Management Beliefs, Behaviours & Practices This overview leads us to consider….
  18. 18. PEOPLE MANAGEMENT TRAINING EMPLOYEE ENGAGEMENT SURVEY Do you want to start with a survey or is there a management training priority to address?

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