Blogged a lot morePosted a lot more on MS forumsWriting a book on FS4SP (with two others)Got drafted.Net codingSearch consultingTraining instructor
Holistic view to a SharePoint implementationBreaking up into areas
You crate your solution, active OOB search and off you go. Everyone is happy.
How will you turn saved search time into value? Short term, long term?Quality, savings, happiness?
CliffsNotes on SearchOr the movie with directors comments
Will try to show you how to get from 100 to 400 with a few tips
There is no magic pillYou have to actually do somethingGoogle search is not easily achieved, but that’s whay users are accustomed tosimplespeedrelevance
A general notion is not enoughWithout knowing what your users need, you cannot give it to themWithout requirements and involving end users your search will suckBusiness processRankingIf user can’t find it because it’s not indexed you will fail
Without effective, clear and concise metadata your search will suckSubtle interplay between metadata and searchFor many organizations its not search that is the problem it’s the lack of metadataDon’t be fooled into thinking that SharePoint is going to understand your business with the default set of metadataAll search is is a way to expose metadata in a way that makes in queryable by users
Taxonomies can be expensive to createFind out how users think about their dataAdditional fieldsDepartmentType of document (note, contract, policy) – content type
Elicit RequirementsLeverage MetadataKnow and leverage search capabilitiesGovern your searchTrain UsersConstantly Refine and Improve
Targeted result pagesCombine UI with Scopes to solve a scenarioYou can get a long way with no programming, unless you consider xslt programming
Without training your users your search will suckDon’t assume that because I can type in a word and press enter that I know how to searchIntuitive does mean that people will adopt itUsers have little patience when it comes to search because of their high expectations