TN WORKERS’ COMP CHRONICLE April 2009

Moore Ingram Johnson & Steele, LLP
Moore Ingram Johnson & Steele, LLPMoore Ingram Johnson & Steele, LLP

TN WORKERS’ COMP CHRONICLE April 2009

Inside This Issue:
• MIR Program
Strengthened
• Impairment Rating
Requirement
• Proposed Changes to
Utilization Review
• Eliminating
Exposure
Part I
• Tennessee Department of
Labor’s Educational
Conference
~~~~~~~~~~~~~~~~~~~
TN Attorneys:
W. Troy Hart
Nick J. Peterson
Jennifer S. White
Cole B. Stinson
Charles E. Pierce
Phillip G. Gombar
Aspen S. Rains
S.Nikol Richardson
Gregory H. Fuller
~~~~~~~~~~~~~~~~~~~
Tennessee Office:
408 N. Cedar Bluff Road
Suite 500
Knoxville, TN 37923
(865) 692-9039
Fax (865) 692-9071
Email:
WTH@MIJS.COM
Website:
www.mijs.com
A Look in the MIR Willie Beeler drove trucks for a living. One
chilly day in late 2006, Willie slipped while
exiting his tractor trailer, catching his foot
in a ladder.
Willie managed to avoid hitting the ground
by quickly clutching onto a nearby door
handle. But Willie’s deft maneuvering, was
not enough to prevent a partial meniscus
tear.
After performing an arthroscopy, the ATP,
Dr. David Johnson, gave a 2% permanent
impairment rating. Willie was not satisfied.
His attorney sent him for an IME with Dr.
Samuel Chung who concluded that Willie
had suffered 7% permanent impairment
based on pre-existing conditions. As a
result, Willie was seen by an MIR doctor
who rendered a 3% rating. Willie
remained unsatisfied and challenged the
presumed accuracy of the MIR rating at
trial. His attorney argued that the 3%
rating did not take Willie’s previous knee
problems into account, even though the
MIR physician used the same
methodology as Willie’s second IME
doctor.
The Court held that “clear and convincing”
means evidence which raises “serious and
substantial doubt.” Willie’s IME doctors
had ignored the AMA Guide’s requirement
for actual trauma in this type of injury.
Based on this discrepancy the Court ruled
that Willie had cast insufficient doubt on
MIR opinion and accepted the 3% rating.
This decision strengthens the MIR system
by reinforcing its tie-breaking purpose. In
the right circumstances, the MIR can
reduce the bargaining power of inflated
ratings. When considering the MIR option,
the text of the AMA Guides is crucial.
When an IME rating clearly distorts these
medical guidelines, a third opinion could
prove invaluable.
By: Gregory H. Fuller
When it comes to the art of practicing
medicine, beauty can often be found in the
eye of the beholder. The concept of a
second opinion is as old as medicine itself,
and many times two similar practitioners
offer very different opinions. In 2005, the
Tennessee Department of Labor launched
a program for obtaining a third opinion to
definitively resolve disputes between
impairment ratings in workers’
compensation cases.
The Medical Impairment Rating Registry
(MIR) allows either party to request an
impairment rating evaluation by an
independent physician when two or more
ratings exist. This independent rating is
presumed accurate and serves as the
official rating unless a dissatisfied party
offers “clear and convincing” evidence
otherwise.
In these situations, the question is what
constitutes “clear and convincing”
evidence. Claimants who go to the trouble
of obtaining inflated IME ratings are rarely
content with the presumed accuracy of an
MIR rating and often challenge the result
by litigating MIR physician’s methodology.
This issue was tackled in a recent decision
where the Special Workers’ Compensation
Appeals Panel took a hard look at
Tennessee’s MIR program. In Beeler v.
Lennox Hearth, the ‘clear and convincing’
standard was used to uphold an MIR
physician’s rating.
TENNESSEE WorkERS’ Comp chronicle
April, 2009
TENNESSEE WORKERS’ COMP CHRONICLE Page 2 of 4
A recently adopted Department of
Labor regulation requires authorized
treating physicians to issue a
permanent impairment rating within 21
calendar days of maximum medical
improvement. Under the new rule,
authorized providers must enter the
impairment rating into the medical
records.
In addition, the provider must submit a
C30A form to the Department of Labor
as well as the parties. Failure to do so
constitutes a violation of Department
regulations and subjects the provider
to civil penalties.
New Regulation Mandates Impairment Ratings
On May 5, 2009, the Tennessee
Department of Labor will conduct a
rulemaking hearing on proposed
utilization review regulations. The new
regulations will replace existing rules
and require the submission of several
new forms in claims involving utilization
review.
The process of utilization review offers
employers & carriers the opportunity to
objectively review the appropriateness of
medical procedures ordered by
authorized treating physicians. These
determinations are limited to the medical
necessity of in-patient and out-patient
treatments and do not address
causation issues. Review will be
required whenever the parties dispute
the necessity of a recommended
treatment
Under the proposed regime, initial
approvals may be issued by licensed
registered nurses. Nurse case
managers may not simultaneously serve
as utilization review agents. Denials
must be issued by a licensed physician
trained in the same specialty as the
authorized treating physician. Any
denial must be accompanied by a
detailed written report and an appeal
Department of Labor Revises Utilization Review Rules
The rule also limits the charge for filling
out the C30A at $250. As word of this
new requirement spreads, employers
can expect some providers to institute
policies requiring a $250 fee for
completing necessary paperwork. The
rule does not compel IME physicians to
file a C30A and only applies to
claimants who reach maximum medical
improvement after January 8, 2009.
In light of this potential new fee, in
disputed claims employers should
consider asking record custodians to
certify all relevant medical notes with
affidavit.
form. Utilization review agents may
contact all parties including the
claimant and the authorized treating
physician.
Other highlights of the new
regulations include:
-UR shall be initiated within 3 days of
the recommended treatment.
-The employer shall notify all parties
including the workers’ compensation
specialist of UR or face civil penalties.
-UR determinations must be rendered
within 7 days of their submission.
-Within 3 days of receiving a UR
denial, an employer must notify the
employee, specialist and ATP in
writing of its decision whether to
authorize the treatment.
-Employees and ATPs shall have 30
days to appeal a denial with the
Workers’ Comp Division.
The new regulations will clarify the
existing rules regarding the UR
timeframe. However, the proposed
rules allow specialists to assess
$1,000 civil penalties for violations.
As such, employers and carriers
should take compliance seriously.
By: Gregory H. Fuller
TENNESSEE WORKERS’ COMP CHRONICLEPage 3 of 4
There are numerous ways in which
employers can contribute to managing
the cost of workers' compensation
claims. It is important to be pro-active
and aggressive with each claim in order
to keep costs at a minimum.
In this three part series we’ll take a look
at the top ways an employer can reduce
their exposure in a typical workers’
compensation claim.
The Joy of Light Duty
The most effective tool available to
employers in reducing exposure for
workers' compensation disability
benefits is capping the claim by
returning the injured employee to light
duty. If an employee makes a
meaningful return to work with their
employer the ultimate compensation is
limited to 1.5 the medical impairment
rating.
This strategy also applies in the context
of temporary benefits. When the
authorized treating physician gives an
injured employee modified duty
restrictions, employers should explore
all available options for getting a
claimant back to work. In these
situations, documentation pays.
Employees who are released to light
duty should be offered modified duty via
certified mail. By sending the job offer
by certified mail, the employer develops
a clear record of accommodation. Once
an offer is made, the ball’s in the
claimant’s court to explain why he can’t
do what his doctor says he’s capable of
doing.
Many times, a claimant will reject such
offers without a good reason. If these
rejections are well-documented, an
employer may be able to cap a claim
regardless of whether the employee
ever returns to work. The important
thing is to shift the burden onto the
claimant by making accommodations.
Eliminating Exposure Part I: Returning to Work
The employer should create light duty
jobs for the injured employees any time
it is practical to do so. If the employer is
unsure as to what job duties are
appropriate, the employer may want to
consider having a job analysis prepared
by a vocational rehabilitation counselor.
Alternatively, the ATP may have the
employee undergo a Functional
Capacities Evaluation or FCE which will
more clearly spell out what job duties
the employee is capable of performing.
Both of these can be used by the
employer to fashion a light duty job.
Any light duty position should be
reduced to writing demonstrating
conformity with the ATP’s restrictions.
Cantankerous Claimants
Often an injured employee will be
difficult to deal with. This is especially
true when the claimant rushes to obtain
counsel. The most crucial decision in
workers’ comp claims is whether or not
to continue the employment relationship.
This determination should be made as
soon as possible so appropriate steps
may be taken in the event the employee
is no longer welcome to return to work.
Even when light duty is not reasonable,
employers should keep lines of
communication open until the employee
gets an attorney. Frequently, its the
lack of communication which leads an
employee to seek representation.
If the employment relationship is over,
employers should consider taking
recorded statements of the claimant to
freeze their description of the incident as
well as their symptoms. Honing in on
specific complaints can reap dividends
by preventing a disgruntled employee’s
attorney from tacking on unrelated
injuries in order to gain bargaining
power. In any case, employers and
carriers should address the light duty
issue early on in a claim. In doing so,
they can ensure the right strategies for
reducing exposure are implemented.
By: Gregory H. Fuller
TENNESSEE WORKERS’ COMP CHRONICLE Page 4 of 4
On April 28 & 29, the Tennessee
Department of Labor will host its
workers’ compensation educational
conference in Nashville. MIJS
encourages employers and carriers
to participate in this unique
seminar.
The forum seeks to bring various
stakeholders together to learn
about updates in workers
compensation law and discuss
their points of view.
Department of Labor Educational Conference
MIJS is a value oriented law firm
focused on providing customized
solutions for our clients. Based in
Marietta, GA, MIJS offers a full
spectrum of legal services ranging
from general liability to transactional
tax planning.
Our Knoxville office specializes in
workers’ compensation defense
About Moore Ingram Johnson & Steele…
408 N. Cedar Bluff Rd
Suite 500
Knoxville, TN 37923
PHONE:
(865) 692-9039
FAX:
(865) 692-9071
E-MAIL:
WTH@MIJS.com
Online
www.mijs.com
Topics will include:
-Anatomy & Mechanics of injury
-Defusing the Angry Employee
-Chiropractic Care
MIJS attorneys will be attending
the conference. We hope to take
advantage of this opportunity to
exchange ideas and learn more
about your workers’ comp goals.
If you would like to attend, please
contact our office to get signed up.
allowing us to aggressively minimize
the overall expenses of claims. By
leveraging the experience of nine
comp attorneys, we help employers
and insurers navigate Tennessee’s
workers’ compensation system with
an eye towards cutting costs. Please
contact Troy Hart to see how MIJS
can help you meet your workers’
comp goals.

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TN WORKERS’ COMP CHRONICLE April 2009

  • 1. Inside This Issue: • MIR Program Strengthened • Impairment Rating Requirement • Proposed Changes to Utilization Review • Eliminating Exposure Part I • Tennessee Department of Labor’s Educational Conference ~~~~~~~~~~~~~~~~~~~ TN Attorneys: W. Troy Hart Nick J. Peterson Jennifer S. White Cole B. Stinson Charles E. Pierce Phillip G. Gombar Aspen S. Rains S.Nikol Richardson Gregory H. Fuller ~~~~~~~~~~~~~~~~~~~ Tennessee Office: 408 N. Cedar Bluff Road Suite 500 Knoxville, TN 37923 (865) 692-9039 Fax (865) 692-9071 Email: WTH@MIJS.COM Website: www.mijs.com A Look in the MIR Willie Beeler drove trucks for a living. One chilly day in late 2006, Willie slipped while exiting his tractor trailer, catching his foot in a ladder. Willie managed to avoid hitting the ground by quickly clutching onto a nearby door handle. But Willie’s deft maneuvering, was not enough to prevent a partial meniscus tear. After performing an arthroscopy, the ATP, Dr. David Johnson, gave a 2% permanent impairment rating. Willie was not satisfied. His attorney sent him for an IME with Dr. Samuel Chung who concluded that Willie had suffered 7% permanent impairment based on pre-existing conditions. As a result, Willie was seen by an MIR doctor who rendered a 3% rating. Willie remained unsatisfied and challenged the presumed accuracy of the MIR rating at trial. His attorney argued that the 3% rating did not take Willie’s previous knee problems into account, even though the MIR physician used the same methodology as Willie’s second IME doctor. The Court held that “clear and convincing” means evidence which raises “serious and substantial doubt.” Willie’s IME doctors had ignored the AMA Guide’s requirement for actual trauma in this type of injury. Based on this discrepancy the Court ruled that Willie had cast insufficient doubt on MIR opinion and accepted the 3% rating. This decision strengthens the MIR system by reinforcing its tie-breaking purpose. In the right circumstances, the MIR can reduce the bargaining power of inflated ratings. When considering the MIR option, the text of the AMA Guides is crucial. When an IME rating clearly distorts these medical guidelines, a third opinion could prove invaluable. By: Gregory H. Fuller When it comes to the art of practicing medicine, beauty can often be found in the eye of the beholder. The concept of a second opinion is as old as medicine itself, and many times two similar practitioners offer very different opinions. In 2005, the Tennessee Department of Labor launched a program for obtaining a third opinion to definitively resolve disputes between impairment ratings in workers’ compensation cases. The Medical Impairment Rating Registry (MIR) allows either party to request an impairment rating evaluation by an independent physician when two or more ratings exist. This independent rating is presumed accurate and serves as the official rating unless a dissatisfied party offers “clear and convincing” evidence otherwise. In these situations, the question is what constitutes “clear and convincing” evidence. Claimants who go to the trouble of obtaining inflated IME ratings are rarely content with the presumed accuracy of an MIR rating and often challenge the result by litigating MIR physician’s methodology. This issue was tackled in a recent decision where the Special Workers’ Compensation Appeals Panel took a hard look at Tennessee’s MIR program. In Beeler v. Lennox Hearth, the ‘clear and convincing’ standard was used to uphold an MIR physician’s rating. TENNESSEE WorkERS’ Comp chronicle April, 2009
  • 2. TENNESSEE WORKERS’ COMP CHRONICLE Page 2 of 4 A recently adopted Department of Labor regulation requires authorized treating physicians to issue a permanent impairment rating within 21 calendar days of maximum medical improvement. Under the new rule, authorized providers must enter the impairment rating into the medical records. In addition, the provider must submit a C30A form to the Department of Labor as well as the parties. Failure to do so constitutes a violation of Department regulations and subjects the provider to civil penalties. New Regulation Mandates Impairment Ratings On May 5, 2009, the Tennessee Department of Labor will conduct a rulemaking hearing on proposed utilization review regulations. The new regulations will replace existing rules and require the submission of several new forms in claims involving utilization review. The process of utilization review offers employers & carriers the opportunity to objectively review the appropriateness of medical procedures ordered by authorized treating physicians. These determinations are limited to the medical necessity of in-patient and out-patient treatments and do not address causation issues. Review will be required whenever the parties dispute the necessity of a recommended treatment Under the proposed regime, initial approvals may be issued by licensed registered nurses. Nurse case managers may not simultaneously serve as utilization review agents. Denials must be issued by a licensed physician trained in the same specialty as the authorized treating physician. Any denial must be accompanied by a detailed written report and an appeal Department of Labor Revises Utilization Review Rules The rule also limits the charge for filling out the C30A at $250. As word of this new requirement spreads, employers can expect some providers to institute policies requiring a $250 fee for completing necessary paperwork. The rule does not compel IME physicians to file a C30A and only applies to claimants who reach maximum medical improvement after January 8, 2009. In light of this potential new fee, in disputed claims employers should consider asking record custodians to certify all relevant medical notes with affidavit. form. Utilization review agents may contact all parties including the claimant and the authorized treating physician. Other highlights of the new regulations include: -UR shall be initiated within 3 days of the recommended treatment. -The employer shall notify all parties including the workers’ compensation specialist of UR or face civil penalties. -UR determinations must be rendered within 7 days of their submission. -Within 3 days of receiving a UR denial, an employer must notify the employee, specialist and ATP in writing of its decision whether to authorize the treatment. -Employees and ATPs shall have 30 days to appeal a denial with the Workers’ Comp Division. The new regulations will clarify the existing rules regarding the UR timeframe. However, the proposed rules allow specialists to assess $1,000 civil penalties for violations. As such, employers and carriers should take compliance seriously. By: Gregory H. Fuller
  • 3. TENNESSEE WORKERS’ COMP CHRONICLEPage 3 of 4 There are numerous ways in which employers can contribute to managing the cost of workers' compensation claims. It is important to be pro-active and aggressive with each claim in order to keep costs at a minimum. In this three part series we’ll take a look at the top ways an employer can reduce their exposure in a typical workers’ compensation claim. The Joy of Light Duty The most effective tool available to employers in reducing exposure for workers' compensation disability benefits is capping the claim by returning the injured employee to light duty. If an employee makes a meaningful return to work with their employer the ultimate compensation is limited to 1.5 the medical impairment rating. This strategy also applies in the context of temporary benefits. When the authorized treating physician gives an injured employee modified duty restrictions, employers should explore all available options for getting a claimant back to work. In these situations, documentation pays. Employees who are released to light duty should be offered modified duty via certified mail. By sending the job offer by certified mail, the employer develops a clear record of accommodation. Once an offer is made, the ball’s in the claimant’s court to explain why he can’t do what his doctor says he’s capable of doing. Many times, a claimant will reject such offers without a good reason. If these rejections are well-documented, an employer may be able to cap a claim regardless of whether the employee ever returns to work. The important thing is to shift the burden onto the claimant by making accommodations. Eliminating Exposure Part I: Returning to Work The employer should create light duty jobs for the injured employees any time it is practical to do so. If the employer is unsure as to what job duties are appropriate, the employer may want to consider having a job analysis prepared by a vocational rehabilitation counselor. Alternatively, the ATP may have the employee undergo a Functional Capacities Evaluation or FCE which will more clearly spell out what job duties the employee is capable of performing. Both of these can be used by the employer to fashion a light duty job. Any light duty position should be reduced to writing demonstrating conformity with the ATP’s restrictions. Cantankerous Claimants Often an injured employee will be difficult to deal with. This is especially true when the claimant rushes to obtain counsel. The most crucial decision in workers’ comp claims is whether or not to continue the employment relationship. This determination should be made as soon as possible so appropriate steps may be taken in the event the employee is no longer welcome to return to work. Even when light duty is not reasonable, employers should keep lines of communication open until the employee gets an attorney. Frequently, its the lack of communication which leads an employee to seek representation. If the employment relationship is over, employers should consider taking recorded statements of the claimant to freeze their description of the incident as well as their symptoms. Honing in on specific complaints can reap dividends by preventing a disgruntled employee’s attorney from tacking on unrelated injuries in order to gain bargaining power. In any case, employers and carriers should address the light duty issue early on in a claim. In doing so, they can ensure the right strategies for reducing exposure are implemented. By: Gregory H. Fuller
  • 4. TENNESSEE WORKERS’ COMP CHRONICLE Page 4 of 4 On April 28 & 29, the Tennessee Department of Labor will host its workers’ compensation educational conference in Nashville. MIJS encourages employers and carriers to participate in this unique seminar. The forum seeks to bring various stakeholders together to learn about updates in workers compensation law and discuss their points of view. Department of Labor Educational Conference MIJS is a value oriented law firm focused on providing customized solutions for our clients. Based in Marietta, GA, MIJS offers a full spectrum of legal services ranging from general liability to transactional tax planning. Our Knoxville office specializes in workers’ compensation defense About Moore Ingram Johnson & Steele… 408 N. Cedar Bluff Rd Suite 500 Knoxville, TN 37923 PHONE: (865) 692-9039 FAX: (865) 692-9071 E-MAIL: WTH@MIJS.com Online www.mijs.com Topics will include: -Anatomy & Mechanics of injury -Defusing the Angry Employee -Chiropractic Care MIJS attorneys will be attending the conference. We hope to take advantage of this opportunity to exchange ideas and learn more about your workers’ comp goals. If you would like to attend, please contact our office to get signed up. allowing us to aggressively minimize the overall expenses of claims. By leveraging the experience of nine comp attorneys, we help employers and insurers navigate Tennessee’s workers’ compensation system with an eye towards cutting costs. Please contact Troy Hart to see how MIJS can help you meet your workers’ comp goals.