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Migrant Technologies: (re)producing (un)freedoms - Kakit Cheong's presentation at Afternoon Panel

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On 20th May 2016 UNU-CS hosted an event on Migrant Technologies: (re)producing (un)freedoms in Macau.

The one-day event brought together scholars, practitioners and activists to share learning and exchange ideas on the range of migrant technologies research being conducted across Asia and explore future collaborative approaches.

The key theme addressed at the event was how the use of mobile technologies adds layers of freedoms and unfreedoms to migration.

Speakers of the day include:

Introduction and Welcome: Michael Best, Director of UNU-CS
Opening Remarks: Tony Roberts, UNU-CS

Morning Panel: Emerging themes in Migrant Technology research
- Chair: Tony Roberts, UNU-CS
- Jack Qiu, Chinese University of Hong Kong - Freedom, Slavery, and Working-Class ICTs: Learning from Chinese Migrant Workers in Foxconn
- Nikos Dacanay, Chiang Mai University - ICT usage and how ethnic migrant women in northern Thailand indigenize/mediate human rights’ discourse of gender equality
- Odalia Wong, Baptist University of Hong Kong - Transnational Mothers and Mobile Phone Usage: The Case of the Filipino Female Domestic Workers in Hong Kong
- Discussant: Rhodora A. Abano, Centre for Migrant Advocacy in Philippines

Afternoon Panel: New Migrant Technologies
- Chair: Tony Roberts, UNU-CS
- Kayoko Ueno, University of Tokushima - Facebook Activism and Networking among Foreign Domestic Workers in Singapore
- Jude Yew, National University of Singapore - Pemca: A proposed mobile platform for crowdsourcing the reporting and visualization of migrant worker injuries/deaths
- Kakit Cheong, National University of Singapore - Kwento: Designing a family storytelling mobile application for domestic helpers
- Discussant: Fish Ip, International Domestic Workers Federation

Published in: Technology
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Migrant Technologies: (re)producing (un)freedoms - Kakit Cheong's presentation at Afternoon Panel

  1. 1. KAKIT CHEONG National University of Singapore Migrant Technologies: (re)producing (un)freedoms Friday, 20th May, 2016 10:00am – 4:30pm Nations University Institute on Computing and Society for a free, one-day event where we bring together scholars, practitioners and o panel discussions to share our understandings and research on information and communication technology (ICT) use by migrants from Asia. r now on Eventbrite by 15th May 2016 to secure your place for the event ww.eventbrite.com/e/migrant-technologies-reproducing-unfreedoms- 922537982. : Casa Silva Mendes, Estrada do o Trigo No 4, Macau SAR, China to the main entrance of Hotel Guia) y: MIGRANT TECHNOLOGIES: (RE)PRODUCING (UN)FREEDOMS New Migrant Technologies Afternoon panel Kwento: Designing a family storytelling mobile application for domestic helpers
  2. 2. Kwento: Using a Participatory Approach to Design a Family Storytelling Application for Domestic Helpers Kakit Cheong and Alex Mitchell Departmentof Communicationsand New Media National Universityof Singapore
  3. 3. How can technologies be designed to help families living apart to share significant personal experiences?
  4. 4. Family Storytelling Systems Kori Inkpen, Brett Taylor, Sasa Junuzovic, John Tang, and Gina Venolia. 2013. Experiences2Go:sharing kids' activities outside the home with remote family members. In Proceedingsof the 2013 conferenceon Computer supported cooperative work (CSCW '13). ACM, New York, NY, USA, 1329-1340.
  5. 5. Family Storytelling Systems Frank R. Bentley, Santosh Basapur, and Sujoy Kumar Chowdhury. 2011. Promoting intergenerationalcommunicationthrough location-basedasynchronous video communication.In Proceedingsof the 13th internationalconferenceon Ubiquitous computing(UbiComp '11). ACM, New York, NY, USA, 31-40.
  6. 6. How can we design a family storytelling system that addresses the needs of domestic helpers?
  7. 7. Cultural Probes
  8. 8. Challenges faced by domestic workers Our participants perceive themselves to be unable to “do more” “Every day we do the same things, clean the house and take care of the children. If we go out, it’s to church or to send money, so quite hard to think of stories to share” (Participant 2)
  9. 9. Probe findings “When I first come here, I always lost and I will get very scared. Now I know this bus go where and I am happy that I learnt to be strong… when my daughter wants to work overseas, I will share such experiences to teach her” (Participant 2)
  10. 10. Design sessions
  11. 11. Design session findings “During our gatherings, we like to take pictures and talk. It’s easy to ask questions to our friends. Maybe the system can also be like our friend and ask us.” (Participant 7)
  12. 12. Evaluation session
  13. 13. Design requirements Systems that are “safe and suitable for work” • No internet connectivity required • Control over the audience of the recorded stories Prompts and triggers • What to record
  14. 14. Kwento (Tagalog for story) A prototype mobile application that uses prompts to encourage users to reflect upon their personal experiences Types of prompts included: • Text prompts • Image prompts • Reflective prompts
  15. 15. User study “You can write whatever you want, freely and decide whether you want to publish it or not… it’s important because sometimes we skip thinking about all those things” (Participant 1)
  16. 16. User study findings “Before I won’t write about this, maybe at most take a photo and caption for Facebook. Now, I want to record the journey of this egg… didn’t think I could write stories about these things.” (Participant 6)
  17. 17. What makes a good prompt? • Photo prompts are good for beginners • Text prompts result in more thoughtful stories • Prompts rarely used in isolation • Frequency and intrusion of prompts
  18. 18. Future work
  19. 19. THANK YOU

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