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AASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management

A pre-conference workshop, co-facilitated at AASHE 2014 by Mieko Ozeki and Jenna Ringelheim. A growing number of students, faculty, and staff are increasingly concerned about their environmental impacts and demand immediate action to be taken. Despite good intentions, these same people can act in haste rather than strategically implementing a long term solution. This session will guide participants through the process of mind mapping, based on the frameworks of systems thinking, design thinking, and project management, to identify opportunities for collaboration and mitigating/managing risk. Workshop participants will learn about the process of mind mapping, a technique for visually diagramming information. They will be given an example of how a campus applies this technique to looking at a specific issues, develop and implement an action plan during the session. Mind mapping is a strategic planning process for implementing sustainability into institutional operations, academics, and planning, administration, and engagement. It applies systems thinking, design thinking, and project management. Participants will draft a mind map, scope statement, and task list that focuses on a current issue he/she is working on at their institution. The workshop provides sustainability officers with the space and time to think and construct a strategy for addressing an issue on campus. The workshop time is 15% presentation and 85% discussing/constructing a mindmap with partners. Be prepared for this work session and bring two problems we can work on together through this process.

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AASHE 2014 Mind Mapping: A Systems Thinking Application for Change Management

  1. 1. Mind Mapping: A Systems Thinking Application for Change Management Facilitated by: Mieko A. Ozeki, Sustainability Projects Coordinator Jenna Ringelheim, National Program Director
  2. 2. Overview of Workshop 01. Presentation a. The Challenge of Change Management b. Introduction to Strategic Mind Mapping and Applicable Frameworks c. Example: Mapping a Strategy for UVM’s Beverage System and Banning Bottled Water 02. Mind-mapping activity 03. Resources & Workshop Feedback Time Allotment Introduction ( 30-mins) Mind-Mapping Activity & Design Thinking (2.5-hours) Closing (30- mins)
  3. 3. Workshop Outcomes 01. Practice the application of system thinking, design thinking, and project management frameworks via mind mapping & stakeholder mapping. 02. Develop a strategic mind map with a 30,000 foot perspective on an issue you are working on at your institution/organization. 03. Walk out with a starter “playbook” for addressing specific issues and stakeholder relationships. 04. Add a skill to your facilitation tool kit.
  4. 4. Your participation in this workshop will help you walk out with new tools for your sustainability tool box. It also requires…. “A positive mental attitude unblocks the mind, increases the probability of making spontaneous connections, relaxes the body, improves perception, and creates a general expectation of positive results.” - Tony Buzan
  5. 5. Where DO I Begin?
  6. 6. Strategic Mapping of Issues and Relationships • The intent is to look at issues, problems, campaigns, relationships, etc. from 30,000 foot view by identifying opportunities, barriers, key stakeholders, etc. through the process of mindmapping. Also called network mapping, idea mapping, concept mapping. • Mindmapping is the process of visually presenting information via a diagram. • Mindmapping is a tool for applying the frameworks of systems thinking, design thinking, and project management.
  7. 7. Applicable Frameworks of Mind Mapping & Stakeholder Mapping Systems Thinking A holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems.* What? Who? Design Thinking A formal method for practical, creative resolution of problems or issues with the intent of an improved future result. How? Project Management The application of knowledge, skills and techniques to execute projects effectively and efficiently.* What is the scope? When? Mind Mapping Stakeholder Mapping
  8. 8. Example: Bottled Water Ban @UVM
  9. 9. Example: Hydration Hydra Map Translated into a To-Do List
  10. 10. Mind Mapping Activity
  11. 11. Getting Started 01. Each person will share their pressing issue, problem, etc. he/she are about to or currently engaged in their institution/organization. 02. Be specific about the issue you want to address. 03. Summarize the issue into a single word or succinct term. Write it down on the 4x6 Post-it note.
  12. 12. Step 1: Identifying the Parts of the System 01. Put your single word, 4x6 Post-it note, in the center of your map workspace. (Note: Your workspace can be at a table or wall) 02. Discuss with your partner the issue: identifying what and who is or could be involved. 03. Your partner will listen and write on 3x3 Post-it Notes a phrase, opportunity, relationship they hear as you work through the problem. One term per note. Systems Thinking What? Who?
  13. 13. Step 2a: Construct your mindmap- Connecting the what Start to put together a rough draft of a map: 01. 4x6 Post-it = Center Node 02. 3x3 Post-it = Associated Nodes Systems Thinking & Concept Mapping What?
  14. 14. = Node, a concept associated with central issue. = Branch, connects one node related to another node.
  15. 15. “A system is more than the sum of its parts. It may exhibit adaptive, dynamic, goal-seeking, self-preserving, and sometimes evolutionary behavior.” -Donella Meadows
  16. 16. Step 2b: Assess & Plot Stakeholders- Understanding the who Systems Thinking & Stakeholder Assessment Mapping Who is or could be involved? High Influence Low Influence Low Support High Support
  17. 17. Who are the gatekeepers? High Influence Low Influence Low Support High Support
  18. 18. Step 2b: Assess & Plot Stakeholders- Understanding the who Systems Thinking & Stakeholder Assessment Mapping Who is or could be involved? High Influence Low Influence Low Support High Support Potential Challenger Key Ally Potential Ally Marginal Player
  19. 19. Step 3: Draft scope ● Look at your system and write a scope statement on the center node (4x6 Post-it Note) ● The scope statement details the deliverables and describes the major objectives. The objectives should include measurable success criteria for the initiative. Project Management What is the scope?
  20. 20. Step 5: Kickstart a design thinking process - Identify the (potential) how Design Thinking 1. Define the problem 2. Create and consider many options 3. Refine selected direction. 3.5 Repeat 4. Pick the winner & execute. How? 01. 5-6 participants go to the table they are interested in brainstorming solutions for. 02. Pick a winner and draft some action steps for when you return to your institution/organization.
  21. 21. Source:
  22. 22. Share 01. Restate the issue/problem and the scope. 02. Share solutions that came up during the group brainstorm. a. Green light = solutions you can start on this week b. Delight = a fun solution c. Ignite = a game changer solution 03. Share your draft action steps and tasks.
  23. 23. Record your maps Mindnode Mindjet® Mindmanager • Draw out the map you developed. • You can take your map and draft it on a program such as Mindjet Mind Manager, Mindnode, or other online software.
  24. 24. References Systems Thinking Design Thinking Project Management
  25. 25. References Mind mapping Idea mapping Problem Solving with pictures
  26. 26. Take a picture of your map
  27. 27. Please take your maps to campus
  28. 28. Take Gallery Walk