Streaming the World to Your Hotel, One Reservation at a Time
W HO W E A RE CoHoRes was established forhoteliers by hoteliers. For over 20years we have owned andmanaged hotels and restaurantsin the Pacific Northwest. We havea passion for people and service and understand what it takes to successfully run andoperate a hotel in today’s economy. We recognize that many providers of distributionmanagement services exist. We believe that our hospitality knowledge of revenuemanagement, sales, marketing and our easy to use technology give CoHoRes theadvantage in bringing financial success to your hotel.C REATED F OR H OTELIERS
H OW W E C ONNECT YOU Distribution to the Electronic World
W EB B OOKING E NGINE Your website direct channel is the most critical component of your online distribution marketingplan. CoHoRes ensures your website can convert lookers to bookers!• 100% customizable solution to match brand look and feel• Intuitive and very user friendly• Unlimited descriptive content including images and video• Multiple currency and language functionality available• Reporting that tracks PPC & Look to Book ratios• Provides complete control over inventory• Supports Dynamic Packaging, Multiple Room Types and Rates Plans
M OBILE B OOKING E NGINE Help Guests to Book Your Hotel W hile They are on the GoCoHoRes’s world class booking engine wascreated to empower your hotel to quickly andefficiently manage internet bookings. Now toextend your reach to your guest while they areon the go we have added CoHoMobile – themobile extension of web booking.CoHoMobile gives travelers additionalflexibility to book, view and cancel reservationsfrom their mobile phones. It is fully featuredand completely integrated with the webbooking engine and CRS. CoHoMobile
V OICE S ERVICES CoHoRes provides a customized voice reservation program designed to effectivelymarket your property. Our trained sales agents take reservations and provide personalservice to travel agents and consumers worldwide as an extension of your sales forceand will maximize call center conversions and rates. We provide:• Private label hotel reservation voice services 24x7x365 with customized messaging with multiple languages available• Overflow and after-hours call handling or abbreviated coverage solutions• Custom trained sales agents sell your specific property to increase revenue and occupancy• Comprehensive reporting and tracking to measure every aspect of the call• ACD system in place with call monitoring technology and monthly review scores• Ability to work with shopping/mystery caller services such as Signature• Redundant call center system and infrastructure to ensure consistent coverage• Seamless integration with CoHoVoice provides callers with the most current property information real-time rates and availability
R EPORTING & A NALYTICS A property powered by CoHoRes , is also powered with knowledge and control. Weare committed to providing superior technology and results that are easily measured. Reporting Options include: • Production (by sub-source) • Guest Arrivals • Room/Rate Distribution • Travel Agent Production • Availability • Product performance • Website Traffic and Visitor Profiling • Customized and Complex data reports • Pre-formatted Reports and scheduled future or reoccurring reports • Ad hoc reporting • Ability to save reports to your online “Reporting Center” • Save predefined report options, filters and combinations to access at any time • Export, download and create graphs from your customized reports
R EVENUE M ANAGEMENT T OOL Predict Real Time Results! • Web based Revenue Management tool • Export 10 Day & Forecast Reports • Manage rate strategy plan by viewing “on the books” business, ADR, occupancy and RevPar! • Drive revenue based on real time data
R ATE S HOPPING T OOL Maximizing Your Hotel’s Revenue Using Real Time Knowledge!• You Choose the Competition to Analyze • Identify Price Spikes• Visualize Rates on the Grid • Review Rate Parity Across the Channels
R ATE S HOPPING T OOL Maximizing Your Hotel’s Revenue Using Real Time Knowledge!• Rate Grid by Date • Timeline to Identify Price Spikes• Rate Plot to Visualize rates • Hotel Ranges for Class Comparison• Market Map for Geographic View • Rate Parity Tool Across Channels
C O H O E MAIL P LATFORM Generate Powerful Marketing Messages via EmailConnect to your customerswith real time marketing! Use pre-formed hotel email templates or create your own.Target specific marketsegments or run a pastguest campaign! Market to your customers for less than ¢1 per send!Upload and store your list on theCoHo email platform.
W EB T O P RINT Driving Business Through Direct Sales Efforts! • Create direct mail campaigns to drive new business to your hotel. • Create printed collateral for your hotel using our customizable templates. • Create onsite buy up collateral to help drive ADR at check-in! • Take advantage of bulk printing pricing as a CoHo partner!
D IGITAL M ARKETING PARTNER D ISCOUNTS Partnership marketing with buuteeq is an easy to use web application that you and your staff directly control to create and manage all of your hotel digital marketing. buuteeq offers a unique web design solution that allows hoteliers to create an advanced, custom, search engine friendly website built on the latest web technology. buuteeq offers a 30% discount off their normal monthly fees for CoHo clients for any of their packages!
D IGITAL M ARKETING PARTNER D ISCOUNTS Drive for Transient Business withCoHo Customers Save Over $7,000 Annually