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Protecting your pc in the new year

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Spyware, Viruses, junkware, oh my! How to recognize, and remove spyware, viruses and bloatware.

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Protecting your pc in the new year

  1. 1. Michael Wells, President Gurus NOT Geeks LLC
  2. 2.  Viruses  Viruses replicate, spread, damage  Spyware  Toolbars  Popups  Ads  Potentially Unwanted Programs (pups)  Scams
  3. 3.  Boot Sector Viruses  Code executes before computer boots  Program Viruses  A program that runs in the background  Root Kits tries to hide and use methods to avoid detection  Trojans  Steals info or allows remote access to your computer
  4. 4.  Ransomware  Encrypts important files asks for payment
  5. 5. “A rootkit is a stealthy type of software, typically malicious, designed to hide the existence of certain processes or programs from normal methods of detection and enable continued privileged access to a computer” – Wikipedia  “Manual removal of a rootkit is often too difficult for a typical computer user” – Wikipedia
  6. 6.  “Hello I am from Microsoft, and we have detected that your PC is causing errors on our network. Can we call in remotely to your computer and show you what is wrong?”
  7. 7. Avoid scams that use the Microsoft name fraudulently Cybercriminals often use the names of well-known companies, like ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use email to trick you, they sometimes use the telephone, instead. Common scams that use the Microsoft name •Someone from "Microsoft Tech Support" calls to fix your computer •"You have won the Microsoft Lottery" •Microsoft "requires credit card information to validate your copy of Windows" •"Microsoft" sends unsolicited email messages with attached security updates Avoid these dangerous hoaxes We do not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. If you receive an unsolicited email message or phone call that purports to be from Microsoft and requests that you send personal information or click links, delete the message or hang up the phone. Microsoft does not make unsolicited phone calls to help you fix your computer!
  8. 8. You have not won the "Microsoft Lottery"  Microsoft customers are often targets of a scam that uses email messages to falsely promise money. Victims receive messages claiming "You have won the Microsoft Lottery!" There is no Microsoft Lottery. Delete the message.  If you have lost money to this scam, report it. You can also send the police report to Microsoft and we will use it to help law enforcement catch the criminals who send out these e-mail messages.  To help protect yourself from these e-mail hoaxes, you can use the same general guidance that you use to protect yourself from phishing scams. Microsoft does not request credit card information to validate your copy of Windows  We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center or receive software updates from Microsoft Update. Our online process that performs this validation is called the Genuine Advantage Program. At no time during the validation process do we request your credit card information.  In fact, we do not collect information that can be used to identify you such as your name, email address, or other personal details.  To learn more, read the Genuine Microsoft software program privacy statement.  To learn more about the program in general, see Genuine Windows: frequently asked questions. Microsoft does not send unsolicited communication about security updates  When we release information about a security software update or a security incident, we send email messages only to subscribers of our security communications program.  Unfortunately, cybercriminals have exploited this program by sending fake security communications that appear to be from Microsoft. Some messages lure recipients to websites to download spyware or other malicious software. Others include a file attachment that contains a virus. Delete the message. Do not open the attachment.
  9. 9. Do NOT open any email you are not expecting !
  10. 10.  Forwarded jokes, pictures, videos  May contain viruses and spyware  Links to viruses  Do not follow any links from emails from people you know unless they explain exactly what it is.  Attachments with Viruses  Do not open any unknown attachment  “Phishing” emails  Fake emails from Banks, UPS, FedEx
  11. 11. Toolbars Popups Ads Browser Hijackers Search Engines
  12. 12.  Know your home page.  Google  MSN  Yahoo  Aol  Learn how to check for add-ons and plug-ins  Know your browser  Know your search engine  Scan often with UPDATED antispyware
  13. 13.  Internet Explorer  Google Chrome  Mozilla Firefox
  14. 14. Set or Check Home Page Set or Check Search Engines Set or Check Extensions
  15. 15. ADD-ONS and Search Providers
  16. 16. Click on gear in upper right of browser, then choose “Internet Options”
  17. 17. Also, press ALT key to display menu
  18. 18. Make menu visible by pressing ALT
  19. 19. Google? Yahoo? Bing? Aol? Ask?
  20. 20.  Google  Bing  Yahoo  Aol UNSAFE  Ask  Search conduit  Anything else
  21. 21.  I call it the “did I ask?” toolbar  Adds nothing to the search experience  Does not provide the “engine”  May allow adware in.  Comes bundled with Java update (uncheck!)  Uses many of the same sneaky techniques to get installed.  REMEMBER: GOOGLE BING YAHOO AOL are the only search engines that should be listed.  Uninstall from programs and features if listed
  22. 22.  Free downloads contain harmful bundled software  Ads are made to confuse you  You first need to make sure you are on the right download link.  If you just check yes on every checkbox, you can destroy your computer.
  23. 23. ? ? ? ? ? The word “download” appears 13 times on this page with ads made to look like the real link ? ? ?
  24. 24.  Advanced System Protector  Babylon Toolbar  delta toolbar  funmoods toolbar  ILIVID  Imminent  Inbox  Inbox Ace – Mindspark  MixiDJ  MoboGenie  My PC Backup  Optimize your PC  Optimizer Pro  PC Utilties Pro  Quiklinx  RegClean Pro  search protect *  Severe Weather Alerts  Speedy PC  Sweetpacks  Tidynetwork  Viewpassword  Wajam
  25. 25.  1.1 Astromenda Search  1.2 Onewebsearch  1.3 TV Wizard  1.4 Conduit Search  1.5 CoolWebSearch  1.6 Coupon Server  1.7 Delta Search and Claro Search  1.8 Search-daily.com  1.9 MyStartSearch  1.10 MyStart.IncrediBar Search  1.11 Nation Zoom  1.12 Babylon Toolbar 1.13 Qone8.com 1.14 qvo6.com 1.15 istartsurf.com 1.16 Mixi.DJ 1.17 Snap.do 1.18 RocketTab 1.19 Searchnu.com 1.20 Searchgol.com 1.21 Tuvaro 1.22 Trovi 1.23 Vosteran 1.24 Groovorio 1.25 GoSave
  26. 26.  Install 2 antispyware programs  Superantispyware  Malwarebytes Antimalware  Run each one on alternating weeks  Always update first  SuperAntispyware  Download from Superantispyware.com  Decline the free trial  Malwarebytes  Download from download.com  Uncheck free trial
  27. 27.  Know your home page.  Google  MSN  Yahoo  Aol  Learn how to check for add-ons and plug-ins  Know your browser  Know your search engine  Scan often with UPDATED antispyware
  28. 28.  “Mountain View, California: The majority of Android smartphone and tablet users do not need to install anti-virus and other security apps to protect them, despite dire warnings from security companies selling such products, Google’s head of Android security says.” - Google 2015
  29. 29.  Yes, but not as many
  30. 30.  “Malware has grown to be such a tremendous problem that over 32 percent of the world’s computers are infected with some type of malware. With East Asian countries like China, South Korea, and Taiwan having the most infected computers.  Northwestern European countries such as Norway, Switzerland, and Sweden all have the lowest amount of computers infected with malware.  The United States has the eleventh highest rate of infection with just over 30 percent of households being infected with malware.
  31. 31. On site visits and repairs. New computers ordered and installed. Remote computer help.

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