Using Enterprise 2.0 in Knowledge Management
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Using Enterprise 2.0 in Knowledge Management
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A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org
Michelle FaraboughFollow
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Using Enterprise 2.0 in Knowledge Management
- Using Enterprise 2.0 in Knowledge Management A PowerPoint to accompany our KPM Symposium presentation.
- Web 2.0 ?
- What is Free Checking 2.0 ?
- Web 2.0 + KM = Enterprise 2.0
- Make it Real . Take it Home. Theme of the 2009 KPM (Knowledge and Project Management) Symposium.
- Is KM dead? KM 1.0 1991 – 2009 No longer practiced in the 21 st Century.
- Can you answer What is KM ?
- KM 1.0 = Imposed Technology Incentives Groupware Taxonomies Fileserver Knowledge Database ERP System Reference: http://www.besser20.de/english/
- KM 1.0 doesn’t work , because it… … defines knowledge as a transferable good, which can be centrally provided … demands knowledge-sharing without providing context … wants to manage knowledge Reference: http://www.besser20.de/english/
- Real KM = People + Process + Technology
- In KM 1.0 the human element was missing.
- “ I like to help, but I have my every day job to do!”
- The web enters business .
- A modern -day tale.
- Wrong!
- Information is still in silos.
- Enterprise 2.0! = the real KM
- People Organizational Culture
- Process How the organization gets things done
- Technology Tools the organization uses to get things done
- A Tool is only a Tool.
- Social Computing
- E2.0 requires integration Integration in Structure and Processes Integration of the Human Element and Organizational Culture Integration of Tools and Information Architecture
- Reusable Knowledge + Collaboration = New Knowledge
- Innovation!
- Make it Real. An Enterprise 2.0 tale.
- ROI. Saves time. More efficient. Preserves knowledge in context. Transparency. Accountability.
- KMRM.com