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Why Your SharePoint 2010 Search Sucks

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Why your search in SharePoint may suck and how you can improve it

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Why Your SharePoint 2010 Search Sucks

  1. 1. Welcome to SharePoint Saturday—The Conference<br />Why Your SharePoint Search SucksFRI-S2B-114<br />Michal Pisarek<br />Habanero Consulting Group<br />
  2. 2. Welcome to SharePoint Saturday—The Conference<br />Thank you for being a part of the first SharePoint Saturday conference<br />Please turn off all electronic devices or set them to vibrate.<br />If you must take a phone call, please do so in the hall so as not to disturb others.<br />Open wireless access is available at SSID: SPSTC2011<br />Feel free to “tweet and blog” during the session<br />Thanks to our Diamond and Platinum Sponsors:<br />
  3. 3. Introduction Slide 1<br />Born in Poland<br />
  4. 4. Introduction 2<br />But grew up in Australia<br />
  5. 5.
  6. 6. Went To University<br />Graduated with computer science<br />Started a normal job<br />Quit it all, went around the world, landed in vancovuer<br />
  7. 7.
  8. 8.
  9. 9. Need Habanero Picture Now<br />Got into SharePoint<br />Started my Blog<br />Became a MVP<br />Now I am here!<br />
  10. 10. Get in Touch<br />michal.pisarek@gmail.com<br />
  11. 11. Why does your SharePoint search suck?<br />
  12. 12. The Business Case<br />The Business Case for Search<br />“Improved Search Experience”<br />“Google Like Search”<br />“Intuitive Search”<br />“Increased Findability”<br />
  13. 13.
  14. 14. On or off switch<br />
  15. 15. Why search matters<br />
  16. 16. User Expectations<br />Simple<br />Fast<br />Relevant<br />
  17. 17. Elicit Requirements<br />Leverage Metadata<br />Know and leverage search capabilities<br />Govern your search<br />Train Users<br />Constantly Refine and Improve<br />
  18. 18. Without requirements and involving end users your search will suck<br />
  19. 19. SearchRequirements<br />
  20. 20.
  21. 21. Search Requirements<br />
  22. 22.
  23. 23. You get what you measure<br />
  24. 24. Without effective, clear and concise metadata your search will suck<br />
  25. 25. Metadata provides context<br />Metadata is how users will understand search<br />
  26. 26. Scopes<br />Advanced Search<br />Sorting<br />People Matches<br />Refinements<br />Results Display<br />
  27. 27.
  28. 28. Creating a taxonomy<br />
  29. 29. Without utilizing the many configuration options that SharePoint provides you your search will suck<br />
  30. 30. Value vs Effort<br />Effort vs Value <br />in search<br />
  31. 31. Custom Scopes<br />Metadata<br />Content Type<br />Content Source<br />Content Class<br />People<br />Site<br />Links<br />Contacts<br />Announcements<br />Discussions<br />Tasks<br />Metadata or Content Source Driven<br />Partition Content for improved results<br />
  32. 32. Best Bets and Keywords<br />Inject your own search intelligence<br />Applicable to any organization<br />Easily Configurable<br />
  33. 33. Refiners<br />Super Powerful!<br />Amazingly Configurable<br />Metadata driven<br />
  34. 34. Category Definitions<br />
  35. 35. Refinement Web Part Options<br />
  36. 36. Search Federation<br />Consume External Results<br />
  37. 37. Custom Results Pages<br />
  38. 38. Custom Results Pages<br />Add Ratings<br />View Folder<br />Customize results for different content<br />Images blatantly stolen from Corey Roth, Matthew McDermott and Todd Carter<br />
  39. 39. Thesaurus File<br />Expansion Sets<br /><ul><li>Synonyms
  40. 40. Conceptual similarities</li></ul>Replacement Sets<br /><ul><li>Organizational Name Changes
  41. 41. Title Changes
  42. 42. Slang (Crikey)
  43. 43. Acronyms</li></li></ul><li>Search Suggestions<br />SharePoint will automatically add suggestions<br />Pre-populate before launch<br />Can add your own easily<br />
  44. 44. Advanced Search<br />Keep or Remove Options<br />For the love of God remove the languages you don’t use!!!!<br />Keep or Remove Options<br />Add additional metadata<br />
  45. 45. What about FAST?<br />
  46. 46. Search <br />Governance<br />
  47. 47. Search Governance<br />
  48. 48. Questions<br />
  49. 49. The Holy Grail – All Sites<br />The All Sites scope is the Holy Grail<br />Nothing gets in it unless it has been proved to provide value<br />“Keep the ‘All Sites’ scope sacred, do not tarnish it with filth, honor it and it will be good to you”<br />
  50. 50. Without training your users your search will suck<br />
  51. 51.
  52. 52. Search Training<br />
  53. 53. Training Tips<br />
  54. 54. Improving Search: A Neverending story<br />
  55. 55. Make it a journey<br />Dedicate time to improving <br />your search<br />Consider a dedicated search administrator (especially for FAST)<br />Consult your users<br />
  56. 56. User Feedback<br />
  57. 57. Search Reporting<br />Admin Reports<br />Analytics<br />
  58. 58. Elicit Requirements<br />Leverage Metadata<br />Know and leverage search capabilities<br />Govern your search<br />Train Users<br />Constantly Refine and Improve<br />
  59. 59. Questions?<br />
  60. 60. Thanks to Our Other Sponsors!<br />Thanks to our Sponsors<br />
  61. 61. Session Evaluation<br />Please complete and turn in your Session Evaluation Form so we can improve future events. Survey can be filled out at:<br />http://app.fluidsurveys.com/surveys/spstc2011-<br />and add the Session number to the URL<br />Presenter: ______________________<br />Session Name: ______________________<br />Session No.: ______________________<br />

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