1. Michael G. Zebrow
Sr. Engineer, Cloud Storage– Enterprise Datacenter Solutions
8238 E. Blackwillow Circle, #212, Anaheim Hills, CA 92808 mgzebrow@gmail.com
Solutions-oriented IT Systems/Storage Specialist with notable success in designing and implementing Enterprise
Data Center Systems/Storage/Backup Solutions. Expert in EMC/NetApp/IBM/HP/Dell/Oracle Storage, HP
Chassis/Blades, VMware, HA SQL” Clustering, Veritas Netbackup and Data Domain Implementations.
 Design, development, implementation, and maintenance of large-scale systems, across multiple hardware
and software platforms.
 Extensive experience in designing storage based solutions with EMC & Network Appliance including
FAST tiered storage VMAX/VNX, block/file DR implementations, performance troubleshooting/tuning.
 Extensive experience in designing/migrating/consolidation utilizing VMware solutions.
 Extensive experience in designing/implementing enterprise backup solutions with Veritas/HP/Data Domain
VTL, multi-site enterprise environments.
 Design high-availability/fault tolerant clustered system for large scale database implementations.
 Outstanding leadership abilities and communications skills. Proven ability to coordinate and direct all
phases of project-based efforts while managing, motivating, and leading project teams. ITIL V3 certified.
Core Competencies: Enterprise Data Center Solutions, File and Block SAN, Network & Systems Design, Security,
Business Impact Analysis; Data Integrity/Recovery, Disaster Recovery Replication; Contingency Planning; Risk
Assessment, Cost Benefits Analysis. Capital & Expense budget tracking, Project & Engineering Staff IT
Management.
Certifications (past/present/in-work), ITILV3, EMC VNX, VMAX, XtremIO, Recoverpoint DR, Isilon Specialist,
ISMV2, IBM XIV, MCSE, CNE, VCP5, HP (see below for completed training, and additional details).
Tools – EMC Unisphere VNX/VMAX, SMC, SYMCLI, PowerPath, RecoverPoint, Brocade BNA, NetApp
OnCommand, SolarWinds Orion, Storage Manager, Shavlik, Hewlett Packard Systems Insight Manager/Insight
Control, Dell IT-Assistant, Raritan Secure Gateway, PlateSpin DR, VMware (VSphere), Veritas Netbackup.
Time-Warner/Charter Cable February, 2011 – Current – Sr. Storage Engineer (Enterprise)
Sr. Engineer, Enterprise Cloud Storage (TWC US, and Navisite Europe)
 Manage 15 PB File and Block SAN
 Block storage consisting of VMAX, VNX, CX4, XtremIO, IBM XIV
 File storage consisting of Celerra, NetApp, Isilon
 Multi-Site SQL Storage/LUN, Recoverpoint Solution with Site Failover
 File replication implementation and management with EMC VNX Celerra & Isilon arrays
 NAS anti-virus, and security management with EMC CAVA, CEPA (Varonis)
 Multi-Site Brocade FC network including 4900, 5300, 6500, 48K and DCX model switches
 FC host zone and multipathing configuration and management
 iSCSI host multipathing implementation and management with PowerPath/Native MPIO
 Block/File Storage allocations, VMAX, VNX, XtremIO, CX4, Celerra, NetApp, IBM XIV
 Management and implementation for all new code release and patching for entire SAN environment
 Manage maintenance and vendor support for SAN environment
 24/7 365 on-call, after hour support
Time-Warner Cable February, 2010 – 2011 – Sr. Systems Engineer (Data Center)
Design, Procure, Implement, Test, Maintain Enterprise Data Centers (Los Angeles, San Diego)
 Project Lead, Primary, DR, Data Centers (Power, UPS, HVAC, Storage, Systems, Network)
 High Availability, High Performance Storage Solution EMC (Clariion & VNX, and NetApp)
 Multi-Site SQL Storage/LUN, Recoverpoint Solution with Site Failover
 HP C7000 Chassis/Blade Implementation X8
 Vcenter/VMware Clustered Solution, Multi-Site
 Multi-Node HA Clustered Windows/SQL Enterprise Solution (iSCSI, Powerpath)
 Veritas SAN/NDMP Netbackup Implementation VTL/CIFS (SQL)
 Multi-Site Data Domain Implementation with Replication
 HA Fibre Channel Switch Implementation
 Primary/DR site failover solution design/implementation
 Quest Environmental Monitoring
 SolarWinds, Orion & Storage Manager Implementation
Time-Warner Cable February, 2008 – 2010 - Regional Systems Engineer
Support TWC Systems Team in the West IT Region (Southern California/Colorado Springs Co.)

2.  Professional accountability server systems throughout the region (~300)
 Manage Veritas Netbackup 6.5 enterprise environment
 Troubleshoot and resolve complex server problems
 Maintain virus protection, and EPOL framework.
 Design implement, and deliver custom clustered server systems for single SQL instance.
 Manage Active Directory structure and migrations efforts for all regional servers.
 Manage/implement all MS security patching for enterprise server environment.
 Design/implement Disaster Recovery (DR) solution for all regional file servers through a NAS/Platespin.
 Provide 24/7 on-call support one week (rotation) as a representative of Network/Systems Operations.
 Implement Process, and Procedures documentation for all server systems/tools
Apex Systems Inc, (Time-Warner Cable) February, 2007 – February 2008 - Regional Network
Engineer
Support TWC Network Operations Team in the Los Angeles IT’s, South, Metro, and North Divisions.
 Professional accountability for all LANS/WANS, server systems throughout the region.
 Troubleshoot and resolve complex network problems
 Manage IP space in divisional network
 Support the migration of all network servers, routers, switches into a centralized TWC network.
 Provide maintenance support for all hardware, patches, updates for TWC regional networks
 Problem solving for all hardware, software, and network systems
 Manage Active Directory structure and migrations efforts for all regional servers.
 Management of all VPN accountability, and troubleshoot connectivity issues.
 Provide 24/7 on-call support as a representative of the Regional Network Operations Team.
 Implement Process, and Procedures documentation for VPN user accounts, and all server systems.
Crystal Cruises, July, 2006 - November, 2006 – Telecommunications & Network Specialist
Manage Telecommunications Call Center & Local/Wide area networks.
 Professional accountability for Avaya telecommunications switch for worldwide call center
 Manage all network communications for LAN’s & WAN’s including WiFi
 Support all data applications servers including exchange for corporate and two cruise ships.
 Problem solving for all hardware, software, and satellite communications
 Convert LAN call center systems to state-of-the-art VOIP solutions
 Provide wireless voice/data communication for all employees worldwide via blackberry devices.
 Voice/Data communications, computer and network cost savings analysis
Consultant, November, 2005 – July, 2006 Network & Technical Support Specialist
Support small business environments through independent consultant services.
 Troubleshoot independent networks upon request.
 Setup and develop network trending strategies and implement proactive solutions
 Design, install and implement client/server solutions for small businesses.
 Problem solving for all hardware and software personal computer environments
 Convert LAN line phone systems to state-of-the-art VOIP solutions
.
The Boeing Company, November, 1983 - October, 2004 Member of Technical Staff 4 (MTS4)
Manage enterprise-wide private simulations laboratory networks. (42 across country)
 Instrumental in developing and implementing classified/unclassified networks for simulation projects (labs)
 Spearheaded creation of four new private core networks for independent programs requiring defined
firewall, VPN, IP tunnels, V-LANs, and encrypted capabilities.
 Hand selected employees from Information Technology department to build Risk Assessment Team charged
with analyzing all critical systems, developing reports to document systems vulnerabilities, and
recommending appropriate solutions.
 Created independent network policies and procedures to provide new projects a template for providing
connectivity that meets their requirements.
 Provided Wide Area Network (WAN) capabilities to numerous sites across the country while maintaining
stability and reliability of existing local area networks (LAN).
 Recognized for outstanding quality of customer service with numerous customer-support awards personal
commendation from clients.
 Congressional community service awards for creating programs to help under privileged teens a path to
success.

3. Education, Training, and Certifications
BS, Management Information Systems
ITIL Version 3 Foundation Certification
IBM XIV Management
EMC Isilon Administration and Management
EMC Symmetrix VMAX Configuration Management
EMC Isilon Administration and Management
EMC XtremIO Management
EMC ViPR Fundamentals
EMC Recoverpoint Operations and Management
EMC VNX Unified Storage Deployment and Management
EMC VNX Block Storage and Management
EMC NAS Operations and Management with Celerra
EMC Celerra Unified Storage Implementation and Management
EMC Cloud Tiering Appliance Planning and Implementation
EMC Information Storage and Management V2
EMC Replication Manager Workshop
EMC Powerpath Foundations
EMC Data Domain System Administration
EMC Data Domain System Implementation with Application Software
Oracle ZFS Storage Administration and Management
VMware vSphere: Install, Configure, Manage V5.0 (VCP5)
HP Blades System Administration
HP Blade System Hardware Installation & Configuration (class – C)
Microsoft Certified Systems Engineer (MCSE)
Certified NetWare Engineer (CNE)
Veritas Netbackup 6.5 for Windows Administration