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TRACKING THE BACK CHANNEL Michael Coghlan TRIC Conference August 6 th , 2009
http://www.flickr.com/photos/bjoern/70875998
What’s this?
What’s this?
What’s this?
What’s this?
“ WE SHAPE OUR TOOLS AND THEREAFTER OUR TOOLS SHAPE US.” (MCLUHAN)
FROM SMOKE SIGNALS TO  THE INTERNET http://www.flickr.com/photos/sundve/3766277273 “ Man - the compulsive communicator.” (...
WHAT IS THE BACKCHANNEL? <ul><li>“ Backchannel  is the practice of using networked  computers  to maintain a real-time onl...
BACKCHANNEL TOOLS <ul><li>Direct or instant messaging in web conferencing tools (eg Centra, Elluminate) </li></ul><ul><li>...
Impact for Audience Advantages Disadvantages
Impact for Audience Advantages Disadvantages <ul><li>Audience is more engaged </li></ul><ul><li>You don’t have to wait til...
Impact for Speaker/Presenter Advantages Disadvantages
Impact for Speaker/Presenter Advantages Disadvantages <ul><li>Can get real time feedback from audience </li></ul><ul><li>C...
http://www.flickr.com/photos/bjoern/70875998
WHY DO SOME SEE  IT AS A CURSE? <ul><li>COMPARE: </li></ul><ul><li>taking notes </li></ul><ul><li>Watching TV while chatti...
WHY DO SOME SEE  IT AS A CURSE? <ul><li>THE DIFFERENCE: </li></ul><ul><li>Those in the backchannel have access to commenta...
<ul><li>Twitter </li></ul><ul><li>Twemes  http://twemes.com/ </li></ul><ul><li>Addictomatic  http://addictomatic.com/ </li...
Your thoughts?
RESOURCES <ul><li>How to Present While People are Twittering  </li></ul><ul><li>How to tweet during a presentation  (Olivi...
Michael Coghlan [email_address] http://protopage.com/michaelc
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Tracking The Back Channel

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Presentation for TRIC Conference (Port Lincoln, 6/8/09)

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Tracking The Back Channel

  1. 1. TRACKING THE BACK CHANNEL Michael Coghlan TRIC Conference August 6 th , 2009
  2. 2. http://www.flickr.com/photos/bjoern/70875998
  3. 3. What’s this?
  4. 4. What’s this?
  5. 5. What’s this?
  6. 6. What’s this?
  7. 7. “ WE SHAPE OUR TOOLS AND THEREAFTER OUR TOOLS SHAPE US.” (MCLUHAN)
  8. 8. FROM SMOKE SIGNALS TO THE INTERNET http://www.flickr.com/photos/sundve/3766277273 “ Man - the compulsive communicator.” (David Attenborough)
  9. 9. WHAT IS THE BACKCHANNEL? <ul><li>“ Backchannel is the practice of using networked computers to maintain a real-time online conversation alongside live spoken remarks. The term was coined in the field of Linguistics to describe listeners' behaviours during verbal communication, Victor Yngve 1970.” (Wikipedia) </li></ul>
  10. 10. BACKCHANNEL TOOLS <ul><li>Direct or instant messaging in web conferencing tools (eg Centra, Elluminate) </li></ul><ul><li>Blogs (standard), and custom made tools like Cover It Live </li></ul><ul><li>Live polling tools like Poll Everywhere </li></ul><ul><li>Twitter ( Yammer could also be used this way) </li></ul>
  11. 11. Impact for Audience Advantages Disadvantages
  12. 12. Impact for Audience Advantages Disadvantages <ul><li>Audience is more engaged </li></ul><ul><li>You don’t have to wait till the end of a presentation to ask questions or comment </li></ul><ul><li>Can communicate with other people in the room about issues raised in the presentation </li></ul><ul><li>Allows remote participants to take part </li></ul><ul><li>Provides you with an archive of the presentation (note taking) </li></ul><ul><li>May miss some points while writing commentary, responding to other backchannellers </li></ul><ul><li>Is mentally very taxing </li></ul><ul><li>May start to stray off-topic (what’s for lunch? How are the kids? Etc) </li></ul><ul><li>Opportunity to make negative remarks behind the speaker’s back </li></ul>
  13. 13. Impact for Speaker/Presenter Advantages Disadvantages
  14. 14. Impact for Speaker/Presenter Advantages Disadvantages <ul><li>Can get real time feedback from audience </li></ul><ul><li>Can ensure that you are meeting audience needs/answering urgent questions </li></ul><ul><li>Promotes greater level of engagement </li></ul><ul><li>Can get input on specific questions from your network (both those physically present and remote) </li></ul><ul><li>a listener may elaborate on something you’re saying (eg add more information about a theory, post a URL, suggested a related blog, etc) </li></ul><ul><li>May get positive feedback from audience as it happens </li></ul><ul><li>Models a new way of teaching/presenting that is less teacher-centric and more network-centric </li></ul><ul><li>You reach a wider audience </li></ul><ul><li>Many of your audience may not be looking at you </li></ul><ul><li>May appear as if many are not paying attention </li></ul><ul><li>Your audience has access to a ‘critical channel’ </li></ul><ul><li>Your thoughts may be communicated to an audience for whom they were not intended </li></ul><ul><li>Can be overwhelming to keep track of (may require working in tandem with a moderator) </li></ul>
  15. 15. http://www.flickr.com/photos/bjoern/70875998
  16. 16. WHY DO SOME SEE IT AS A CURSE? <ul><li>COMPARE: </li></ul><ul><li>taking notes </li></ul><ul><li>Watching TV while chatting with others </li></ul><ul><li>Critiquing own music while listening to it </li></ul><ul><li>Talking at an outdoors event </li></ul>http://www.flickr.com/photos/31031835@N08/3438438351
  17. 17. WHY DO SOME SEE IT AS A CURSE? <ul><li>THE DIFFERENCE: </li></ul><ul><li>Those in the backchannel have access to commentary that the speaker/presenter may not have access to. </li></ul><ul><li>Is therefore seen as ‘disruptive’ and threatening. </li></ul>http://www.flickr.com/photos/31031835@N08/3438438351
  18. 18. <ul><li>Twitter </li></ul><ul><li>Twemes http://twemes.com/ </li></ul><ul><li>Addictomatic http://addictomatic.com/ </li></ul>AGGREGATORS
  19. 19. Your thoughts?
  20. 20. RESOURCES <ul><li>How to Present While People are Twittering </li></ul><ul><li>How to tweet during a presentation (Olivia Mitchell) </li></ul>http://www.flickr.com/photos/goldenswamp/2505581808
  21. 21. Michael Coghlan [email_address] http://protopage.com/michaelc

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