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The Future of
Content Marketing
Michael Brenner
CEO, Marketing Insider Group
Author, The Content Formula
@BrennerMichael
1. Digital Changes Everything
2. Content Marketing Emerges
3. The Future of Content Marketing
@BrennerMichael
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Me, 20 pounds years ago
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Today we are all connected
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@BrennerMichael
Marketing Has A
Marketing Problem
@BrennerMichael
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@BrennerMichael
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Camel ad - 1950
14© 2014 SAP AG or an SAP affiliate company. All rights reserved.
of millennials said that a
compelling advertisement
would make them consider
a brand more.
1%
*Forbes/Elite Daily study, Jan. 2015.
@BrennerMichael
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What is the ROI?
The First Banner Ad
(1994)
@BrennerMichael
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Less likely
to click on a
banner than…
@BrennerMichael
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What’s The
ROI of Your
Marketing
Overall?
@BrennerMichael
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The Explosion of
Marketing Channels
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Marketers Love Buying Tactics.
But Winter is Coming!
@BrennerMichael
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80% of CEOs
unsatisfied
with CMOs.
~ The Fournaise Group
@BrennerMichael
CEOs will no longer accept
Marketing that doesn’t
deliver results!
@BrennerMichael
28© 2014 SAP AG or an SAP affiliate company. All rights reserved.
What’s The ROI?
29© 2014 SAP AG or an SAP affiliate company. All rights reserved.
What’s The ROI?
What’s The ROI?
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The average click-through rate of display ads
(DoubleClick).06%
10% Banner ad clicks by Bots
(comScore)
50% Clicks on mobile ads that are accidental
(GoldSpot)
What’s The ROI of Banner Ads?
40 # of ad exposures to cause a decline in sales
(Advertising Research Foundation)
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STOP interrupting
what people are interested in
and be what people are
interested in!
@BrennerMichael
1. Digital Changes Everything
2. Content Marketing Emerges
3. The Future of Content Marketing
@BrennerMichael
IMAGINE: You show up first in Google
IMAGINE: You own the category
www.makeup.com -- (owned by L’Oreal)
IMAGINE: You own the target audiencewww.CMO.com -- owned by Adobe
IMAGINE: You are top resource for consumers
https://health.clevelandclinic.org/
IMAGINE: Marketing that attracts new buyers
AMEX OPEN Forum is the largest source of new leads for AMEX’s Small Business Division
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Email, Search & Social --
81% of Content Discovery
Source:
KoMarketing Associates
Search Email Social
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Marketing That Attracts An Audience
Content
Marketing
What
Brands
Publish
What
Customers
Want
Business Instinct CharityEmpathy
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Marketing Attracts A Larger Audience
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Marketing Attracts A Larger Audience
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Unilever Marketing Spend 2000-2015
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Unilever Marketing Spend 2000-2015
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Unilever Marketing Spend 2000-2015
http://marketinginsidergroup.com/content-marketing/best-content-marketing-hub-examples/
Content Marketing is Owned Media
”99+ Brand-owned Content Marketing Destinations”
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4
The customer journey
is nothing more
than a series of
questions
that must be answered.
@BrennerMichael
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Customers Middle
Early
What is / are?
Why important
Late
Who?
How much?
Where?
1
StagePersona Questions / Concerns Keyword Volume
100
How to?
10
Your Customers’ Questions
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Show me the money!
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Content Marketing programs
are assets with real value that
grows over time.
Need proof . . .
@BrennerMichael
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-
100,000
200,000
300,000
400,000
500,000
600,000
0
100
200
300
400
500
600
Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15
Traffic
#Articles
COMPOUNDING RETURN OF CONTENT MARKETING
________ Content Marketing Revenue
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-
100,000
200,000
300,000
400,000
500,000
600,000
0
100
200
300
400
500
600
Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15
Traffic
#Articles
COMPOUNDING RETURN OF CONTENT MARKETING
________ Content Marketing Revenue
Investment -------- >
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-
100,000
200,000
300,000
400,000
500,000
600,000
0
100
200
300
400
500
600
Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15
Traffic
#Articles
COMPOUNDING RETURN OF CONTENT MARKETING
________ Content Marketing Revenue
Investment -------- >
@BrennerMichael
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60-70% of marketing
content goes
completely unused.
*Sirius Decisions
@BrennerMichael
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Behind every piece
of bad content
is an executive
who asked for it.
@BrennerMichael
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Content
Used
30%
Content
Not Used
70%
Content Waste is a
$100 Billion Opportunity*
* Source: Econsultancy
= $
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“Campaign Brains”
and the
“Culture of Promotion”
@BrennerMichael
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CONTENT MARKETING
Articles
News
Infographics
Social Content
Quizzes
Video
Whitepapers
Webinars
Podcasts
How-To Guides
Events
Newsletters
Customer Profiles
PRODUCT MARKETING
& ADVERTISING
Product content
Offers
Brochures
Customer Testimonials
Case studies
Ads
Create Content People Actually Want!
100
1
10
5
15
80
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Organic Search Traffic
REACH
Unbranded Search Traffic
LEADS
CONVERT
OTHER CONVERSIONS
REVENUE
Time on Site
ENGAGE
Social shares
Subscriptions
Bounce rate
Retention Rate
Upsells
RETAIN
Measure Content Marketing Results
--> Subscribers produce 38X ROI
--> Subscribers and are 9X more likely to convert
1. Digital Changes Everything
2. Content Marketing Emerges
3. The Future of Content Marketing
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Maturity Audiences Only!
Publish content to
primary channel
Distribute content
to earned media
Distribute content
to paid media
Measure ROI of
content marketing
Optimize and target
distribution
Optimize for
subscriptions
& offers
Marketing ROI
is the #1 Objective
for Marketers in 2016
Documented
content marketing
strategy
@BrennerMichael
The Future of Content Marketing:
1. Specialization
2. Visualization
3. Personalization
4. Humanization
@BrennerMichael
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SAP Digitalist Mag Gets More Engagement Than
Fortune, Fast Company and more…
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“Unapologetically Christian humanitarian organization…
We have ‘the Jesus’ people want.’”
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You’ve got one life to live.
Make it count
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Casper’s Van
Winkles
• Effortlessly combines national
housing news with articles on
inspirational interior design,
celebrity homes and company
updates.
• Up to 6 new posts per day
• Distribution and large
audiences across Facebook,
Pinterest, Instagram, Twitter
and Google+
Casper’s Van
Winkles
The Future of Content Marketing:
1. Specialization
2. Visualization
3. Personalization
4. Humanization
@BrennerMichael
77© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7
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The Future of Content Marketing:
1. Specialization
2. Visualization
3. Personalization
4. Humanization
@BrennerMichael
10X
CTR
(eConsultancy, 2014; Criteo 2013; Onespot 2015)
Re-Targeted Ads Content Works Better
100X
CTR
70X
Revenue
Re-Targeted Banner Ads Re-Targeted Content Re-Targeted Content
0.06% - 0.6% 0.06% - 6.0% $1 - $70
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CapGemini: Content-Loop.com
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It’s 6-7X cheaper to keep an existing
customer than to acquire a new one.
A 5% increase in retention
= 95% increase in ROI.
“You Bar”
Content consumers
stay as customers
3x longer.
Shane Jordan
Digital Marketing Manager
Blue Cross BlueShield Alabama
The Future of Content Marketing:
1. Specialization
2. Visualization
3. Personalization
4. Humanization
@BrennerMichael
90© 2014 SAP AG or an SAP affiliate company. All rights reserved.
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Art of The Trench
When Michael
thinks about
video pop-up ads.
Create content
people love.
@BrennerMichael
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@BrennerMichael
Thank you!
Michael Brenner
CEO, Marketing Insider Group
Author, The Content Formula
Book Me To Speak:
michael@marketinginsidergroup.com

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The Future of Content Marketing - BrandManageCamp

  • 1. The Future of Content Marketing Michael Brenner CEO, Marketing Insider Group Author, The Content Formula @BrennerMichael
  • 2. 1. Digital Changes Everything 2. Content Marketing Emerges 3. The Future of Content Marketing @BrennerMichael
  • 3. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 4. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Me, 20 pounds years ago
  • 5. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Today we are all connected
  • 6.
  • 7. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 8. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 9. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 11. Marketing Has A Marketing Problem @BrennerMichael
  • 12. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style @BrennerMichael
  • 13. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Camel ad - 1950
  • 14. 14© 2014 SAP AG or an SAP affiliate company. All rights reserved. of millennials said that a compelling advertisement would make them consider a brand more. 1% *Forbes/Elite Daily study, Jan. 2015. @BrennerMichael
  • 15. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 16.
  • 17. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 18. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 19. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 20. What is the ROI? The First Banner Ad (1994) @BrennerMichael
  • 21.
  • 22. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Less likely to click on a banner than… @BrennerMichael
  • 23. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style What’s The ROI of Your Marketing Overall? @BrennerMichael
  • 24. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style The Explosion of Marketing Channels
  • 25. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Marketers Love Buying Tactics. But Winter is Coming! @BrennerMichael
  • 26. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style 80% of CEOs unsatisfied with CMOs. ~ The Fournaise Group @BrennerMichael
  • 27. CEOs will no longer accept Marketing that doesn’t deliver results! @BrennerMichael
  • 28. 28© 2014 SAP AG or an SAP affiliate company. All rights reserved. What’s The ROI?
  • 29. 29© 2014 SAP AG or an SAP affiliate company. All rights reserved. What’s The ROI?
  • 31. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style The average click-through rate of display ads (DoubleClick).06% 10% Banner ad clicks by Bots (comScore) 50% Clicks on mobile ads that are accidental (GoldSpot) What’s The ROI of Banner Ads? 40 # of ad exposures to cause a decline in sales (Advertising Research Foundation)
  • 32. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 33. STOP interrupting what people are interested in and be what people are interested in! @BrennerMichael
  • 34. 1. Digital Changes Everything 2. Content Marketing Emerges 3. The Future of Content Marketing @BrennerMichael
  • 35. IMAGINE: You show up first in Google
  • 36. IMAGINE: You own the category www.makeup.com -- (owned by L’Oreal)
  • 37. IMAGINE: You own the target audiencewww.CMO.com -- owned by Adobe
  • 38. IMAGINE: You are top resource for consumers https://health.clevelandclinic.org/
  • 39. IMAGINE: Marketing that attracts new buyers AMEX OPEN Forum is the largest source of new leads for AMEX’s Small Business Division
  • 40. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Email, Search & Social -- 81% of Content Discovery Source: KoMarketing Associates Search Email Social
  • 41. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Marketing That Attracts An Audience Content Marketing What Brands Publish What Customers Want Business Instinct CharityEmpathy
  • 42. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Marketing Attracts A Larger Audience
  • 43. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Marketing Attracts A Larger Audience
  • 44. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Unilever Marketing Spend 2000-2015
  • 45. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Unilever Marketing Spend 2000-2015
  • 46. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Unilever Marketing Spend 2000-2015
  • 48. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style 4
  • 49. The customer journey is nothing more than a series of questions that must be answered. @BrennerMichael
  • 50. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle styleYour Customers Middle Early What is / are? Why important Late Who? How much? Where? 1 StagePersona Questions / Concerns Keyword Volume 100 How to? 10 Your Customers’ Questions
  • 51. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Show me the money!
  • 52. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Content Marketing programs are assets with real value that grows over time. Need proof . . . @BrennerMichael
  • 53. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style - 100,000 200,000 300,000 400,000 500,000 600,000 0 100 200 300 400 500 600 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Traffic #Articles COMPOUNDING RETURN OF CONTENT MARKETING ________ Content Marketing Revenue
  • 54. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style - 100,000 200,000 300,000 400,000 500,000 600,000 0 100 200 300 400 500 600 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Traffic #Articles COMPOUNDING RETURN OF CONTENT MARKETING ________ Content Marketing Revenue Investment -------- >
  • 55. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style - 100,000 200,000 300,000 400,000 500,000 600,000 0 100 200 300 400 500 600 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May-15 Jun-15 Traffic #Articles COMPOUNDING RETURN OF CONTENT MARKETING ________ Content Marketing Revenue Investment -------- > @BrennerMichael
  • 56. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 57. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style 60-70% of marketing content goes completely unused. *Sirius Decisions @BrennerMichael
  • 58. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Behind every piece of bad content is an executive who asked for it. @BrennerMichael
  • 59. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Content Used 30% Content Not Used 70% Content Waste is a $100 Billion Opportunity* * Source: Econsultancy = $
  • 60. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style “Campaign Brains” and the “Culture of Promotion” @BrennerMichael
  • 61. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style CONTENT MARKETING Articles News Infographics Social Content Quizzes Video Whitepapers Webinars Podcasts How-To Guides Events Newsletters Customer Profiles PRODUCT MARKETING & ADVERTISING Product content Offers Brochures Customer Testimonials Case studies Ads Create Content People Actually Want! 100 1 10 5 15 80
  • 62. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Organic Search Traffic REACH Unbranded Search Traffic LEADS CONVERT OTHER CONVERSIONS REVENUE Time on Site ENGAGE Social shares Subscriptions Bounce rate Retention Rate Upsells RETAIN Measure Content Marketing Results --> Subscribers produce 38X ROI --> Subscribers and are 9X more likely to convert
  • 63. 1. Digital Changes Everything 2. Content Marketing Emerges 3. The Future of Content Marketing
  • 64. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style Maturity Audiences Only! Publish content to primary channel Distribute content to earned media Distribute content to paid media Measure ROI of content marketing Optimize and target distribution Optimize for subscriptions & offers Marketing ROI is the #1 Objective for Marketers in 2016 Documented content marketing strategy @BrennerMichael
  • 65. The Future of Content Marketing: 1. Specialization 2. Visualization 3. Personalization 4. Humanization @BrennerMichael
  • 66. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 67. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 68. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style SAP Digitalist Mag Gets More Engagement Than Fortune, Fast Company and more…
  • 69. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 70. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style “Unapologetically Christian humanitarian organization… We have ‘the Jesus’ people want.’”
  • 71. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 72. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style You’ve got one life to live. Make it count
  • 73. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 74. Casper’s Van Winkles • Effortlessly combines national housing news with articles on inspirational interior design, celebrity homes and company updates. • Up to 6 new posts per day • Distribution and large audiences across Facebook, Pinterest, Instagram, Twitter and Google+
  • 76. The Future of Content Marketing: 1. Specialization 2. Visualization 3. Personalization 4. Humanization @BrennerMichael
  • 77. 77© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7
  • 78. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 79. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 80. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 81. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 82. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 83. The Future of Content Marketing: 1. Specialization 2. Visualization 3. Personalization 4. Humanization @BrennerMichael
  • 84.
  • 85. 10X CTR (eConsultancy, 2014; Criteo 2013; Onespot 2015) Re-Targeted Ads Content Works Better 100X CTR 70X Revenue Re-Targeted Banner Ads Re-Targeted Content Re-Targeted Content 0.06% - 0.6% 0.06% - 6.0% $1 - $70
  • 86. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style CapGemini: Content-Loop.com
  • 87. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style It’s 6-7X cheaper to keep an existing customer than to acquire a new one. A 5% increase in retention = 95% increase in ROI.
  • 88. “You Bar” Content consumers stay as customers 3x longer. Shane Jordan Digital Marketing Manager Blue Cross BlueShield Alabama
  • 89. The Future of Content Marketing: 1. Specialization 2. Visualization 3. Personalization 4. Humanization @BrennerMichael
  • 90. 90© 2014 SAP AG or an SAP affiliate company. All rights reserved.
  • 91.
  • 92. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style
  • 93.
  • 94. Art of The Trench
  • 95.
  • 96. When Michael thinks about video pop-up ads. Create content people love. @BrennerMichael
  • 97. CLICK TO EDIT MASTER TITLE Click to edit Master subtitle style @BrennerMichael
  • 98. Thank you! Michael Brenner CEO, Marketing Insider Group Author, The Content Formula Book Me To Speak: michael@marketinginsidergroup.com

Editor's Notes

  1. This is me at age 3. It’s 1974 and the ways that marketers used to reach their buyers was relatively simple. TV, radio, print, billboards. With the right Madison avenue agency and a decent size budget, any brand could reach their audience. But in 1974 something really important happened. The first barcode was scanned at a Marsh supermarket in Troy Ohio. It was a pak of Wrigley Juicy Fruit gum. In many ways, this started the beginning of the information age when brands could begin to understand the 4Ps: which place their products sold at what price and on what level of promotion. For me, this was also a big event. Both Marsh supermarkets and Wrigley gum would become clients of mine when I went to work at Nielsen selling and marketing scanner data.
  2. It’s 1994 and a company named Mosaic changed it’s name to Netscape and released the first web browser. At this time, there were 1,000 connected computers in the early world wide web. In just a few short years, that number went from millions to the billions of connected devices we have today.
  3. Fast forward to today. And it’s content and accessibility that is driving the world, not the Internet. Marketers, publishers and agencies are no longer in control. The consumer is…we have each become our own network hubs.
  4. We’ve all asked the question, why content marketing? To set the stage, there’s been a fundamental shift in the way we as consumers consume and share content. Momentous amount of content being created, consumed and shared. An amazing amount of content, the real question is how does a brand stand apart?
  5. Mohammad Basheer Abdul Khadar
  6. The secret to content marketing is that its not that hard. There are obstacles, but what we’re going to do is give you our secrets and let you know what’s worked for other brands to drive a content marketing strategy.
  7. Art of the trench