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Understanding and Working with
Agile Culture

@MichaelSahota
About Michael

STRATEGIC
PLAY®
Agile Is Mainstream

Source: VersionOne 2012 Annual State of Agile Development Survey
http://www.versionone.com/state-of-agile-survey-results/
Many Benefits from Agile
Manage Changing Priorities
⬆Productivity
⬆Visibility
⬆Team Morale
⬆Quality
⬇Risk

Source: VersionOne 2012 Annual State of Agile Development Survey
http://www.versionone.com/state-of-agile-survey-results/
Agile is not a Silver Bullet

CC Photo by http://www.flickr.com/photos/eschipul/
Agile Fails Due to Culture

Sources: Multiple Workshops with 100’s of participants; Version One Survey
http://agilitrix.com/2012/08/agile-2012-workshop-results/
http://www.flickr.com/photos/lokner/4164251472
Why is Culture Important?
“The only thing of
real importance
that leaders do is to
create and manage
culture.”

“If you do not manage
culture, it manages you,
and you may not even be
aware of the extent to
which this is happening.”

Edgar Schein
Professor MIT Sloan School of Management

Photo courtesy: http://leadership-tdoerffer.blogspot.com/2010/11/enjoy-interview-with-prof-edgar-schein.html
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
Agile 2012

Agile Tour Toronto 2011
What is Agile Culture?

@MichaelSahota
Graphic ©
Jurgen
Appelo
Understanding and Working with Agile Culture - PMI-SOC
Understanding and Working with Agile Culture - PMI-SOC
http://www.flickr.com/photos/tza/3214197147
Most Value Comes from Mindset/Culture, not Practices

~20%
Benefit

•Ability to manage changing
priorities
•Improved Visibility
•Increased Productivity
•Improved Quality
•Reduced Risk

~3X Benefit

•Customer Delight
•Joy at work
•Engagement
•Innovation, Creativity
•Continuous Learning
Culture Mismatch will Slow and Ultimately Fail Your
Agile Initiative

Avoid seductive fantasy that Agile practices will
change your Culture. They won’t.
Option 1: Work with Existing Culture
Option 1a: Incrementally Adopt Agile
Practices that fit Culture
Find the practice
(puzzle piece)
that fits your
problem.

Example: Introducing automated testing to
reduce regression test costs and time.
Option 1b: Use Kanban Toolkit to Start
Evolving Your Process & Practices

1.Visualize Work
2.Add Metrics
3.Make Improvements
Understanding and Working with Agile Culture - PMI-SOC
Option 2: Change Organizational Culture

“75% of a company’s
management is honestly
convinced that business as
usual is totally unacceptable.”
- John Kotter
Understanding and Working with Agile Culture - PMI-SOC
Scrum
• Throw out your existing process
• Start with Scrum Framework
• Add in elements needed to fit your
environment (e.g. UX, Regulatory)
Understanding and Working with Agile Culture - PMI-SOC
Creating A Culture Bubble
Incubate Transformational
Leadership

Leaders go
first!
• Live the values
• Lead by example
• Seek to truly understand their culture
• Be as transparent as the teams they lead
See presentation: Agile From the Top Down:
Executives & Leadership Living Agile by Jon Stahl
http://www.slideshare.net/LeanDog/agile-from-the-top-down
Temenos: Safety, Trust & Connection
 Create deep alignment
between leadership
team’s personal visions
to create compelling
shared vision for the
organization
 Requires first building:
• Safety
• Trust
• Authentic
Connection
Next Toronto Workshop: Jan 25 & 26, 2014.
Register
Understanding and Working with Agile Culture - PMI-SOC
PMI-ACP is about Process, not
Culture
PMI – ACP (Agile Certified Professional)
• “Demonstrate to employers your level of
professionalism in Agile practices of project
management.”
• Covers: Principles, practices and tools and
techniques across agile methodologies
(Scrum, kanban, XP, lean, etc.)
• Understanding of Agile as culture is currently
outside of PMI-ACP scope.
Understanding and Working with Agile Culture - PMI-SOC
Get Help with Agile Practices to Avoid
Wasting Time & Effort

One of about 50 coaches worldwide
that know how to help organization
succeed with Agile*.
* About half of my work is with Kanban
Get Help with Culture to Develop a 21st
Century Workforce
I wrote “the book” on
Agile & Culture.

Phone me: 416.999.3297
Email me: michael.sahota@agilitrix.com
Sign up for my newsletter at:
http://agilitrix.com

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Understanding and Working with Agile Culture - PMI-SOC

  • 1. Understanding and Working with Agile Culture @MichaelSahota
  • 3. Agile Is Mainstream Source: VersionOne 2012 Annual State of Agile Development Survey http://www.versionone.com/state-of-agile-survey-results/
  • 4. Many Benefits from Agile Manage Changing Priorities ⬆Productivity ⬆Visibility ⬆Team Morale ⬆Quality ⬇Risk Source: VersionOne 2012 Annual State of Agile Development Survey http://www.versionone.com/state-of-agile-survey-results/
  • 5. Agile is not a Silver Bullet CC Photo by http://www.flickr.com/photos/eschipul/
  • 6. Agile Fails Due to Culture Sources: Multiple Workshops with 100’s of participants; Version One Survey http://agilitrix.com/2012/08/agile-2012-workshop-results/
  • 8. Why is Culture Important? “The only thing of real importance that leaders do is to create and manage culture.” “If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.” Edgar Schein Professor MIT Sloan School of Management Photo courtesy: http://leadership-tdoerffer.blogspot.com/2010/11/enjoy-interview-with-prof-edgar-schein.html
  • 15. Agile 2012 Agile Tour Toronto 2011
  • 16. What is Agile Culture? @MichaelSahota
  • 21. Most Value Comes from Mindset/Culture, not Practices ~20% Benefit •Ability to manage changing priorities •Improved Visibility •Increased Productivity •Improved Quality •Reduced Risk ~3X Benefit •Customer Delight •Joy at work •Engagement •Innovation, Creativity •Continuous Learning
  • 22. Culture Mismatch will Slow and Ultimately Fail Your Agile Initiative Avoid seductive fantasy that Agile practices will change your Culture. They won’t.
  • 23. Option 1: Work with Existing Culture
  • 24. Option 1a: Incrementally Adopt Agile Practices that fit Culture Find the practice (puzzle piece) that fits your problem. Example: Introducing automated testing to reduce regression test costs and time.
  • 25. Option 1b: Use Kanban Toolkit to Start Evolving Your Process & Practices 1.Visualize Work 2.Add Metrics 3.Make Improvements
  • 27. Option 2: Change Organizational Culture “75% of a company’s management is honestly convinced that business as usual is totally unacceptable.” - John Kotter
  • 29. Scrum • Throw out your existing process • Start with Scrum Framework • Add in elements needed to fit your environment (e.g. UX, Regulatory)
  • 32. Incubate Transformational Leadership Leaders go first! • Live the values • Lead by example • Seek to truly understand their culture • Be as transparent as the teams they lead See presentation: Agile From the Top Down: Executives & Leadership Living Agile by Jon Stahl http://www.slideshare.net/LeanDog/agile-from-the-top-down
  • 33. Temenos: Safety, Trust & Connection  Create deep alignment between leadership team’s personal visions to create compelling shared vision for the organization  Requires first building: • Safety • Trust • Authentic Connection Next Toronto Workshop: Jan 25 & 26, 2014. Register
  • 35. PMI-ACP is about Process, not Culture PMI – ACP (Agile Certified Professional) • “Demonstrate to employers your level of professionalism in Agile practices of project management.” • Covers: Principles, practices and tools and techniques across agile methodologies (Scrum, kanban, XP, lean, etc.) • Understanding of Agile as culture is currently outside of PMI-ACP scope.
  • 37. Get Help with Agile Practices to Avoid Wasting Time & Effort One of about 50 coaches worldwide that know how to help organization succeed with Agile*. * About half of my work is with Kanban
  • 38. Get Help with Culture to Develop a 21st Century Workforce I wrote “the book” on Agile & Culture. Phone me: 416.999.3297 Email me: michael.sahota@agilitrix.com Sign up for my newsletter at: http://agilitrix.com