Open Text Everywhere


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  • Highlight that they are accessing the internet
  • The mobile professional will expect to access the internet as well as their enterprise content and process and people.Its time to move beyond email to in order to drive productivity not just for the individual but for the enterprise as a whole
  • Speaker Notes:Survey the room …. how many of you have a mobile workforce .. Moreover smartphone. Beyond web browsing and email what else are you using it for.Now what if we excluded notebooks and wireless email from the picture would it really be a mobile workforce?
  • Speaker Notes:Its not about providing employees with notebooks and a vpn connection. Could drive costs and not to mention support and maintenance.In fact ….. Most of your employees that have a smartphone are using it because of location flexibility … and really that’s what drives productivity … not just in the individual but in the enterprise as a whole. But what are they using their devices for. I’d argue that beyond email there is not much else.
  • Speaker Notes:Small screen” no longer a barrier to mobile application adoptionDevice capability, battery life, and application intelligence are allowing tablets like the iPad and Playbook to be substitutes for notebooks in the Enterprise. But do not be fooled these are mobile deviceAlways on and ubiquitous mobile access are the trends of the dayFather story
  • What is driving this growth of smartphone adoption is the anticipation of more complex and capable applications deployed to these devicesBeyond email … how does this impact your organization? What challenges are you facing?
  • Whats your current state on mobile deployment s in your enterprise?Where a yourself where are we today?At open text …we were …As you move along the curve the value your mobile solution deployments increases exponentially
  • Business Intelligence problems User who don’t have access to specific content will be forced to make decisions without the information they needwaste time manually copying info into Content Servers or from one application to another like expense trackingVersion control and synchronization problemsDownloading local copies for use on the go, discourages out-of-office workers from having the latest version and from storing content within the ECM system (enterprise library)
  • Not to long ago there were a lack of mobile solutions out there that are truly “enterprise ready” So now we have all these capable device in the market but with a lack of applications ….. Or productivity/business applications.In the Apple App Store you will see applications like expense tracking, battery meter, document editing etc …not really menat for the enterprise but targeted more for the profession consumer.
  • Employee paid devices entering the office .. Imagine your employees covering the costs of their devices .. Furthermore you enable you employee to use their preferred device. Equates to adoption for not only the mobile solution but also drives adoption of the ECM Suite
  • You will need to consider:People: Review the profile of your target audience. Objectives: Decide on your goals and objectives for your mobile solutionsStrategy: Determine your approach to meeting your objectives. Technology: Choose the technologies that will enable you to implement your strategy.
  • Taking all things into consideration Our [Content Server] customers told us what they want out of a mobile productMeaningful mobile access where users find relevant content, faster!And improves overall productivityThat can be deployed –globally usingfewer resources, and of courseThat offers workflow, document management and social media and collaboration capabilities Within their compliance-enabled environment.That doesn’t take an army to upgrade or deploy
  • Native applications are much more robust and can leverage the capabilities of the device Such as Push notification where information is sent to you rather than you needing to go find. I wouldn’t argue that one is better than the other. Consider the goals and objectives of your mobility deployment … which one meets your needs which will provide a greater ROI.
  • What does mobilizing the ECM suite mean ?
  • Give examples
  • Speaker Notes:keep your finger on the pulse of the activity that is happening within Content Server, by viewing things like the Activity Feed for the colleagues you are most interested in, or an Activity Feed for a specific folder location you are interested in. It enables easy, yet secure, collaboration around a piece of content through commenting….everywhere Give examples “Pulse ups”Features:Document centric collaboration Status updatesSee when colleagues' upload new content to CS(activity feeds)Experience an increase in productivity and a reduction in project timelines with the new social interface while still keeping the access controls, auditing, and other familiar capabilities of Content Server. …everywherekeep your finger on the pulse of the activity that is happening within Content Server, by viewing things like the Activity Feed for the colleagues you are most interested in, or an Activity Feed for a specific folder location you are interested in. It enables easy, yet secure, collaboration around a piece of content through commenting….everywhere Discover and Collaborate on New Content and Share Status Updates while Leveraging Content Server’s Capabilities..everywhere
  • Facilitates group collaboration by making it easier to access and share content within the organizationRemoves complexity by focusing on main features of accessing and uploading content and processing workflowsEffective management of contentLeverages the secure infrastructure and pushes Content Server permissions to the mobile deviceA single “out of the box” application that enables access to the ECM suite reliably and securelySupports multiple device types, without modifications on the serverRequires very limited resources and ongoing maintenance
  • Open Text Everywhere

    1. 1.
    2. 2. Disclaimer Certain statements in this presentation constitute forward-looking statements or forward-looking information within the meaning of applicable securities laws (“forward-looking statements”). Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause the actual results, performance or achievements of Open Text, or developments in Open Text’s business or in its industry, to differ materially from the anticipated results, performance, achievements or developments expressed or implied by such forward-looking statements. The historical increases in the Company's revenues and earnings do not assure the revenues and earnings will not decrease in the future. Forward-looking statements include all disclosure regarding possible events, conditions or results of operations that is based on assumptions about future economic conditions and courses of action. Forward-looking statements may also include any statement relating to future events, conditions or circumstances. Open Text cautions you not to place undue reliance upon any such forward-looking statements, which speak only as of the date they are made. Forward-looking statements relate to, among other things, changes in the ECM market; the market focus of Open Text, Open Text’s revenue mix and margin targets; Open Text’s operations priorities; and Open Text’s strategy for its products and solutions. The risks and uncertainties that may affect forward-looking statements include, among others, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of Open Text's customers, demand for Open Text's products and other risks detailed from time to time in Open Text's filings with the Securities and Exchange Commission and Canadian provincial securities regulators, including Open Text's Annual Report on Form 10-K for the year ended June 30, 2010. Forward-looking statements are based on management’s current plans, estimates, projections, beliefs and opinions, and the Company does not undertake any obligation to update forward-looking statements should assumptions related to these plans, estimates, projections, beliefs and opinions change. 2
    3. 3. Today’s workforce is mobilizing…. Knowledge workers have evolved into mobile professionals
    4. 4. Is your mobile workforce truly mobile?  Do your employees have mobile access to business information and project teams?  Connected to people, process and content - anytime and everywhere?  Is it a safe and secure environment?
    5. 5. Smartphone = Work from anywhere
    6. 6. Notebook vs. “Smart” Devices
    7. 7. “Mobile Workers accessing enterprise systems worldwide will reach ~1 billion mark this year and 1.2 billion by 2013”
    8. 8. Where is your organization? Value Stage of Enterprise Mobility 1. Encourage Adoption 2. Increase Efficiency 3. Efficient Decision Making 4. Enterprise Productivity Single platform support Mostly wireless email (PIM) Multiple platform support Department or User specific mobile apps Flexible platform support Enterprise wide mobile app deployments
    9. 9. Key Challenges …traditionally ECM content and applications tie you down to a computer or internet connection …Accessing Email on the go is not the same as engaging information on the go
    10. 10. Lack of mobility = Inefficient Alternatives Mobile workers have a variety of inefficient options Print out and copy and hope it’s the latest version Wireless email or attach content to emails Go without it , not worth the hassle Write the info down on paper and manually reenter later Download local copy, and haul around a laptop
    11. 11. Barriers to adopting mobile solutions • Risk of compliance lapses and spiraling telecom expenses • Lack integration and scalability for company wide deployment • Silos of mobile solution without integration into the enterprise application infrastructure and content repositories • Availability of meaningful mobile ECM Solutions Copyright © Open Text Corporation. All rights reserved. Slide 12
    12. 12. Mobility doesn’t need to be cost prohibitive “Enterprises are turning away from "one size fits all" organization-owned smartphone mobile strategies in favor of multi-device, employee owned smart phone strategies” Forrester Aug 2010
    13. 13. Moving beyond wireless email – Defining your mobility goals  Encourages adoption of your ECM Suite  Keeping People Connected to High Value Information  Increasing Both Personal and Corporate Efficiency  Being more Responsive to the needs of your Customers
    14. 14. Choosing technology ….  Security?  Reliability?  Adoption?  Deployment?  Cost?
    15. 15. “We listened to what our customers said their must have For a mobile ECM solution “..and then we delivered it.” 16
    16. 16. Copyright © Open Text Corporation 2008 - 2010. All rights reserved. Slide 17
    17. 17. A Smarter Mobile Experience Open Text Everywhere provide easy-to-use, meaningful access and interaction within the ECM Suite Slide 18
    18. 18. Approaches to Enterprise Mobility Native Application • Local cache • Client data store • Offline mode • Performance • OS Specific • Leverage device capability • Alternate Engagement Channel Web • Reduced web • Browser dependent • Smaller form factor • Minimum navigation • Content focused • Consistent information • Bare behavioral necessities • Alternate channel delivery
    19. 19. Open Text ECM Suite010 Mobilizing the ECM Suite Experience
    20. 20. Benefits  Accelerate productivity: turn downtime into uptime  Foster engagement: connect People, Process and Content anytime and everywhere  Deliver content safely: provide end to end encryption, security, and reliability  Encourage adoption: adapt dynamically to reflect your environment Open Text Everywhere 21
    21. 21. Open Text Everywhere - Pulse Keep connected to the pulse of your work team and organization
    22. 22. Open Text Everywhere – Social Communities
    23. 23. Initiate and respond to workflows Initiate and participate in Workflow processes
    24. 24. Web Content Management – Everywhere  Web Content Management creates an interactive Web experience personalized for each visitor to your Web site – delivered to mobile devices and traditional browsers.
    25. 25. What will our Customers need to make it work?  There is an additional server install that will act as a platform/gateway to mobilize the entire suite.  Since it is a middleware, the continuous administration or management is minimal. Copyright © Open Text Corporation 2008 - 2010. All rights reserved. Slide 26
    26. 26. How is Security Managed?  Open Text Everywhere leverages the mobile platform’s secure & reliable connection transportation layer to ensure all wireless communication is fully encrypted.  Furthermore, Open Text Everywhere pushes the permission model of the ECM suite right to the smartphones. Copyright © Open Text Corporation 2008 - 2010. All rights reserved. Slide 27
    27. 27. What Open Text Everywhere is all about  Facilitates group collaboration  Removes complexity  Effective management of content  Leverages the secure infrastructure  Provides access to the ECM suite reliably and securely  Supports multiple device types,  Requires very limited resources and ongoing maintenance Copyright © Open Text Corporation 2008 - 2010. All rights reserved. Slide 28
    28. 28. Thank you
    29. 29.