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Lean Coffee


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Lean Coffee is an structured but agenda less meeting that allows participants to gather, build and talk.
Our implementation of Lean coffee was a way to informally discuss what was important to the team and look at ways to improve our efficiency, effectiveness and processes within the service delivery team

Published in: Business, Technology
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Lean Coffee

  1. 1. Lean Coffee Mia Horrigan Director ICT Strategy and Advisory Services Zen Ex Machina
  2. 2. Lean • Production practice that considers expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination • “Value" is defined as any action or process that a customer would be willing to pay for
  3. 3. Lean Goals and Strategy • Improve quality: Understand what customers' wants and needs and design processes to meet their expectations and requirements • Eliminate waste: Waste is any activity that consumes time, resources, or space but does not add any value to the product or service
  4. 4. Need to be able to Recoginise Waste • If some activity could be bypassed or the result could be achieved without it • Partially done coding eventually abandoned during the development process • Extra processes and features not often used by customers • Waiting for other activities, teams, processes • Defects and lower quality • Managerial overhead not producing real value
  5. 5. Value Stream Mapping • Analyse and design flow of materials and information required to bring a product or service to a consumer
  6. 6. 7 Lean Principals • • • • • • • Eliminate waste Amplify learning Decide as late as possible Deliver as fast as possible Empower the team Build integrity in See the whole
  7. 7. What is Lean Coffee? • Structured, but agenda-less meeting. Participants gather, build an agenda, and talk • Discussion is directed and productive because the agenda is democratically generated
  8. 8. Talk about what is Relevant to the Team Replaces standard meeting model where someone shows up with a literal "agenda" that frequently keeps a lot of relevant and important information from arising
  9. 9. How did Lean Coffee Start? • Started in Seattle in 2009. Jim Benson and Jeremy Lightsmith wanted to start a group that would discuss Lean techniques • Wanted a group that did not rely on anything other than people showing up and wanting to learn or create • There are currently dozens of Lean Coffees happening world-wide, including Seattle, San Francisco, Stockholm, Toronto, New York City, and now Canberra
  10. 10. Why Lean Coffee? • • • • • Newly forming team Customer not happy with time delays Quality issues Low morale Wanted an informal session to discuss: – What’s happening – How we can be more efficient and effective – How can we make our processes better
  11. 11. Vision and Values • Fitted in well to vision and values: “deliver maximum value to our customers as efficiently as possible”
  12. 12. Our First Lean Coffee All you need to start: • Good Coffee • Table • Post-it notes & pens • Interest
  13. 13. Getting Started
  14. 14. What to Discuss? • Everybody writes down topics they'd like to discuss on stickies placing them in the centre of the table • These can be literally whatever people want to discuss or follow a theme • Each topic is briefly described by its writer
  15. 15. Vote
  16. 16. Talk • Start having a conversation • It’s really is that simple • The power is that we now have a list of topics everyone at the table is interested in and is motivated to discuss
  17. 17. Roman Vote At the end of 5 mins do a Roman Vote Up = Keep talking Middle = Unsure Down = Next topic
  18. 18. Take notes of the discussion
  19. 19. Let’s have a Lean Coffee
  20. 20. The Mechanics of it All • We spend 2 mins writing down topics people want to discuss • We spend 2 - 5 mins minutes letting people explain their topics (15-30 secs each) • We vote on which topics to discuss in what order. Each person gets 3 votes • We start talking. We let the conversation run for 5 minutes per topic, at the 5 minute mark we take a show of thumbs (up, down, neutral) to see if we want to stay on this topic or move on
  21. 21. Applying Lean Coffee to our Work • Implementing Scrum • Restructuring into multidisciplinary teams • Kanban Boards • Scaling Agile • Contributing to the Lean Lab
  22. 22. The Lean Lab
  23. 23. Our Lean Lab Kanban Board
  24. 24. Benefits of Lean Coffee • • • • • • • • Talk about what is important to my team Team decides how long we discuss each topic Sharing experiences and challenges We are solving problems together Collaboration and team building Visual No preparation required Free coffee on the boss!
  25. 25. Summary
  26. 26. Fin @miahorri Mia Horrigan