Soho disaster prep


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  • A computer disaster can come from a devastating event like fire, flood or storm or simply a hardware failure like a hard drive crash or inadvertent deleting of data
  • 3 areas I will cover tonight
  • Your backup plan should include multiple backups stored in different locations
  • Copy data offsite to a cloud storage provider.Depending on the amount of data this can be free to $100’s or $1000’s per year5-10 GB of free cloud storage is available from several sources
  • Don’t rely only on cloud backups, most providers cannot guarantee you will never lose your data
  • Perform local backups along with cloud storage to maintain multiple copies of data stored in different locations
  • Image backups are designed to fully restore a PC or server from “bare metal”, even to dissimilar hardware.
  • Image backups are designed to fully restore a PC or server from “bare metal”, even to dissimilar hardware. A single Windows computer with a crashed hard drive can be restored to full functionality in less than an hour after the hard drive is physically replaced.A data only backup of that same computer would require a re-installation of Windows and all application software along with all the appropriate configuration modifications, re-authenticating/registering and updates for the operating system and applications, then the data can be restored. That process can take hours or even daysAcronis True Image, Norton Ghost, Windows Backup & Restore (Vista, W7, 2003 server) Windows Server Backup (W2008), Symantec System Recovery, Acronis Backup & Recovery
  • Use this 2 tier backup plan of local full image and offsite data backups as a solid defense against catastrophic data loss and long recovery times
  • A firewall helps prevent outside intrusionUse antivirus software EVEN YOU, MAC USERSIf you are sharing data via email, ftp, dropbox, etc that contains sensitive information like health or financial info or moving this data offsite for backup purposes, make sure data is encrypted. There are many options available to protect sensitive data while it is in transition. encryption tools are readily available to protect portable hard drives, thumb drives and encryption is typically used by Cloud storage providers during both the transfer and storage of your data.
  • Computers do not run without clean power. Your Business Continuity Plan may include obtaining a standby generator The wrong generator can damage sensitive electronicsGenerators should include Automatic Voltage Regulation (AVR), better, Digital AVR or best for computers, Inverter technology
  • Include options in your plan for phone and Internet interruption.Cell phones, smart phones, MiFi 4G devices to connect PC’s and tablets
  • By moving core applications to the cloud you may be able to operate your business from anywhere if your office, store or facility is inaccessible.EmailFinance and accountingAccepting payments Square app for android, iphones, ipads to accept credit cards
  • Move critical systems to hosting facilitiesSetup hot or warm backup systems at colo sitesConsider Disaster Recovery Service Providers that can provide temporary space, systems, power and communications or Disaster Recovery as a Service that can create failover systems in a virtual environment
  • Even if your business is making sock puppets in a spare bedroom, a down computer can keep you from taking orders, shipping product and getting paid
  • Soho disaster prep

    1. 1. Disaster Happens!
    2. 2. Backing Up Your DataProtecting and Securing your Systems & DataDisaster Recovery Planning
    3. 3. Backups:Would you suffer financial hardships if youexperienced a loss of data?What data exists on your computers that would bedifficult, if not impossible, to recreate in the case ofloss or damage?A proper backup consists of multiple copies ofdata stored in different locations. If the onlybackup of your data sits on the shelf beside yourcomputer and there’s a fire or theft, chances areyour backup is going to be lost as well.
    4. 4. Offsite Storage and OnlineBackupsCarbonite, Mozy, MyPCBackup,SoHo RemoteFile SynchronizingiCloud, SkyDrive, SugarSync 01100100011 011
    5. 5. In 2009, 7,500 users of online backup providerCarbonite found out the company lost theirbackups.Amazon Cloud Service crash loses customerdata in 2011Megaupload, out of business in 2012,customers lose access to all their dataCloud storage and backup is one toolto use in your data backup strategy,but do not rely on it as the be allanswer to your data backups
    6. 6. Local Backups Utilize local backups along with the cloud to maintain multiple copies of data stored in different locations
    7. 7. Image Backups
    8. 8. • Image backups create a mirror image copy of your computer,• Image backups protect you from hardware failures and severe data corruption from viruses or other malware.• With an optional “restore to dissimilar hardware” an image backup can protect you from loss from theft, fire etc. by enabling a full restore to newer or different
    9. 9. For the Small Business, OnlineCloud Backups combined with Local Image Backups provide your best defense against catastrophic dataloss and prolonged recovery time in the event of disaster!
    10. 10. Don’t be this guy!
    11. 11. Secure your Data Install a firewall between you and the Internet Install and maintain antivirus/antimalware software  Mac users, you are not immune! Use strong passwords on all computers and web services Utilize encryption with sensitive data on mobile devices, offsite data storage, email containing sensitive attachments or content and other methods of data transmission
    12. 12. Secure your Data Physical safeguards; lockup data backups, logoff/lock computers or shutdown, remove from areas with public access Keep plastic sheets or trash bags close by in case of water leaks or sprinkler activations Elevate computers off the floor to protect from flood & floor washings
    13. 13. Business Continuity Planning Continuing operations during and after a disaster Lighting, power surges/sags and outages  Protect computer equipment with battery backups (Uninterruptible Power Supplies) or minimally, surge protectors  Emergency generator power  The wrong generator can damage sensitive electronics  Generators should include Automatic Voltage Regulation (AVR), better, Digital AVR or best for computers, Inverter technology
    14. 14. Super-Quiet EU series. More about generators… Power output quality of brushless, AVR and Inverter generators
    15. 15. Business Continuity Internet access and communications when the lines are down  3G/4G data service from your cell phone provider  Smartphone WiFi “hotspot”  “MiFi” devices  Connect your wireless PC’s, laptops, tablets and other devices through a smartphone or MiFi device  Check that your business phone service can forward calls to your cell phone, home or temporary office space
    16. 16. Business in the Cloud Before disaster strikes, move your business applications to the cloud  Cloud Services or Software as a Service (SaaS)  E-mail, messaging and collaboration  Microsoft Office 365, Google Apps  Accounting, inventory, POS, Merchant services  Quickbooks online  Netsuite (ERP)  Credit card processing from your smartphone or iPad  Project Management  Sales/Marketing/Customer Relationships (CRM)
    17. 17. Business in the Cloud Utilize colocation facilities to host your servers or provide a hot or warm backup site  Secure facilities, hardened building structures  Backup battery and generator power  Multiple Internet carriers  Geographic diversity Disaster Recovery Service Providers  Temporary office space  PC’s workstations and servers (cold backups)  Generators  Satellite communications DRaaS  Hosted Virtual Machine snapshots of the servers at your data center or business location
    18. 18. Disasters are not always the result of highwinds and rain. In the past two years, 52% ofbusinesses experienced an unforeseeninterruption, and the vast majority (81%) ofthese interruptions caused the business to beclosed for one or more days.Source: 2009 Disaster Recovery & Business ContinuitySurvey
    19. 19. Thank you!