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8 Things I Learnt While Implementing Salesforce Communities | Surf force 2017

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The Community Cloud is getting more and more popular among customers, it is pretty easy to set up and at the same time have some things which you need to be aware of. With a few implementations under my belt I feel that I can share a few things I learnt along the way.

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8 Things I Learnt While Implementing Salesforce Communities | Surf force 2017

  1. 1. 8 Things I Learnt While Implementing Salesforce Communities Martin Humpolec | Senior Consultant @mhumpolec 1
  2. 2. It is super easy 2
  3. 3. Templates are great 3
  4. 4. Templates are great 4
  5. 5. Templates are great 5
  6. 6. Templates are great 6
  7. 7. Templates are great 7
  8. 8. Security is limited 8 Great summary by Caitlin (https://caitlinmarshall.wordpress.com/2013/10/17/sharing-options-in- salesforce-communities/)
  9. 9. Functionality is limited 9
  10. 10. Functionality is limited 10 https://developer.salesforce.com/docs/atlas.en-us.salesforce_vpm_guide.meta/salesforce_vpm_guide/vpm_designer_elements_action_feed.htm
  11. 11. You can shell other components 11
  12. 12. You can shell other components 12
  13. 13. Lightning Bolt is great 13
  14. 14. Lightning Bolt is great 14
  15. 15. Lightning Bolt is great but has limitations 15 ● Navigation Menu items aren’t included ● Only default page variations are included. If a page doesn’t have a default variation—for example, a page with two variations that are both set to audience-based visibility—the page is excluded entirely. ● Branding Editor properties and CSS customizations ● Localized content for multilingual communities ● Community Management settings https://resources.docs.salesforce.com/206/latest/en-us/sfdc/pdf/community_templates.pdf
  16. 16. Winter ‘18 Will be Awesome 16 ● New template - Customer Account Portal & Build your own ● Add website content from Drupal, Wordpress & others ● Dynamic branding based on audience ● Akamai integration and caching ● Community 360 for better support ● Unauthenticated communities even without licences for everyone!
  17. 17. The Community Aspect? 17
  18. 18. Go and find for what you can use it. Because you have something for sure! 18

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