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Supply Chains for Disaster Response


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If first responders in a disaster do not get the supplies and equipment they need when they need them, then they cannot do their jobs. This presentation explores training of disaster response managers to build and operate supply chains to support disaster relief efforts.

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Supply Chains for Disaster Response

  1. 1. Dennis Duke, Michael Hugos – ITEC 2015 1 Managing First Responders in a Disaster Situation: The Logistics of Using a Web-Based Simulation to Train Decision Makers ITEC 2015, Prague Dr. Dennis Duke ( Michael Hugos (
  2. 2. Dennis Duke, Michael Hugos – ITEC 2015 2 Phases of Disaster Management Life Cycle Pre-Disaster Prevention activities, mitigation and preparedness Response Life saving, search and rescue, medical care, basic needs Recovery and Reconstruction Basic facilities, infrastructure, livelihoods Improved performance in Pre-Disaster and Response phases reduces costs in the Recovery and Reconstruction phase
  3. 3. Dennis Duke, Michael Hugos – ITEC 2015 3 Disaster Response Depends on Supply Chains “...disasters are the embodiment of randomness... This is the ultimate execution of a sophisticated supply chain, particularly from an algorithmic planning basis. Every other supply chain is based on predictability.” (Sowinski, 2003:19) The more cities, counties, townships, parishes, prefectures, provinces, and states involved in a disaster the larger the number of people who want to be involved with decision making. Required coordination between government agencies, military units, NGOs and corporations becomes more challenging, causing frustration among decision makers who are ultimately responsible. All of this requires training!
  4. 4. Dennis Duke, Michael Hugos – ITEC 2015 4 Cloud-Based Supply Chain Training Platform • Cloud-based training platform accessible with standard PCs, laptops, tablets • Supply chain modeling and simulation engine for all to use together online • People learn about supply chains – and about coordination between different disaster response organizations Military Units Corporations Government Agencies Non-Governmental Organizations (Red Cross, etc.)
  5. 5. Dennis Duke, Michael Hugos – ITEC 2015 5 Situational Awareness Promotes Coordination • Map-based user interface provides clear geographical context in which to quickly understand different kinds of detailed data – situational awareness • Enables all parties to see what is happening, explore options, reach consensus • Consensus makes coordination among all parties much more effective
  6. 6. Dennis Duke, Michael Hugos – ITEC 2015 6 Collaborate Online to Build Supply Chain Models • Define different combinations of products, facilities, vehicles and routes • Place them on a map to create different supply chain models Local Aid Station Warehouse Pre-positioned Products Pre-positioned Products Pre-positioned Products Local Aid Station Local Aid Station Local Aid Station Warehouse Products – Facilities – Vehicles – Routes Train Large Truck Medium Truck Depot
  7. 7. Dennis Duke, Michael Hugos – ITEC 2015 7 Simulations Show How Supply Chains Perform • “Virtual gatherings” of disaster response managers from different organizations play out disaster scenarios using simulations to find best responses • Practice same communication and collaboration required in actual disaster responses
  8. 8. Dennis Duke, Michael Hugos – ITEC 2015 8 Plan for Pre-Positioning and Phased Response Do detailed planning for individual cities and likely flooding disaster areas – analyze simulation data Examine local sites for best places to establish aid stations and simulate how local aid stations will support expected demand
  9. 9. Dennis Duke, Michael Hugos – ITEC 2015 9 Learn to Manage Surge Capacity when Needed Challenge disaster response teams to deal with sudden unexpected developments midway into training exercise… Need far more supplies and equipment than originally planned – where will resources come from? What is best way to deliver them? Dam on river may collapse!!!
  10. 10. Dennis Duke, Michael Hugos – ITEC 2015 10 Training Becomes Real-Time Cooperation • When everyone can see what is happening, and everyone can see the best courses of action, consensus emerges quickly – simulations show the way… • Peer group pressure can drive effective coordination when there is no centralized command and control… nobody wants to seem uncooperative or incompetent! Military Units Corporations Government Agencies Non-Governmental Organizations (Red Cross, etc.)
  11. 11. Dennis Duke, Michael Hugos – ITEC 2015 11 Online Simulations Deliver Effective Training • SCM Globe already used in universities and training seminars worldwide to provide beginning and advanced training to students and professionals • Companies and consultants use it to model real supply chains, identify potential operating risks, explore different options, and develop contingency plans • Effective for building consensus and coordinating actions by different parties • Many people at geographically separate locations brought together online for interactive training sessions at cost effective price points Dennis Duke -- Michael Hugos --