Challenging the boundaries


Published on

Kathy Nancarrow
Safety, Health & Environment Advisor,
Spotless Facility Services (NZ) Limited
(P43, Wednesday, NZI 5 Room)

Published in: Health & Medicine, Business
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Challenging the boundaries

  1. 1. Challenging the boundariesSpotless Facility Services (NZ) LtdTRAIN-CORP-OHS-GEN-02-1
  2. 2. In partnership;TRAIN-CORP-OHS-GEN-02-1 page 2 of 22
  3. 3. About Spotless: Spotless is an international services company specialising in outsourced facility managementTRAIN-CORP-OHS-GEN-02-1 page 3 of 22
  4. 4. Spotless divisions; Food Services Cleaning Services Laundry Services Managed ServicesTRAIN-CORP-OHS-GEN-02-1 page 4 of 22
  5. 5. Health & Safety in Employment Act: The Health and Safety in Employment Act outlines responsibilities and expectations for employers and employees in the prevention of harm to people while at work. Spotless has a responsibility to ensure their employees are kept safe while working at our clients sitesTRAIN-CORP-OHS-GEN-02-1 page 5 of 22
  6. 6. The challenge to Spotless: The challenge to Spotless is how we ensure our employees are provided with the practical skills training they require to carry out their work in a safe manner While working on our clients sites, our employees often utilise a mixture of our own systems and our clients systems.TRAIN-CORP-OHS-GEN-02-1 page 6 of 22
  7. 7. How it all works for employees; Specifically relating to the work we carry out at Hospitals throughout New Zealand, moving and handling materials and patients is a large part of a Spotless employees role Moving and handling training and toolbox meetings are in place for employees Orderlies attend DHB practical patient moving training upon induction This practical training incorporates the LITEN up concept; Load Individual Task EnvironmentTRAIN-CORP-OHS-GEN-02-1 page 7 of 22
  8. 8. Refreshing the Liten up programme; How could we keep the practical moving and handling training top of mind with our employees while working on our clients sites? We needed a format that would be; • carried out by supervisors and orderlies at their meetings • quick to carry out • complements the DHB practical LITEN up training but has extra information sitting behind these topics • fits with our Safety@Spotless format for toolbox topics and take 5 conceptTRAIN-CORP-OHS-GEN-02-1 page 8 of 22
  9. 9. Toolbox currently;Monthly meetings where employees are encouraged to participateSuite of toolbox information for managers to use at their meetingsOften employees present the toolbox topicTRAIN-CORP-OHS-GEN-02-1 page 9 of 22
  10. 10. Spotless current toolbox topic format;TRAIN-CORP-OHS-GEN-02-1 page 10 of 22
  11. 11. Tools;TRAIN-CORP-OHS-GEN-02-1 page 11 of 22
  12. 12. TRAIN-CORP-OHS-GEN-02-1 page 12 of 22
  13. 13. Spotless moving and Handling program;TRAIN-CORP-OHS-GEN-02-1 page 13 of 22
  14. 14. Part 1; LoadTRAIN-CORP-OHS-GEN-02-1 page 14 of 22
  15. 15. Part 2; IndividualTRAIN-CORP-OHS-GEN-02-1 page 15 of 22
  16. 16. Part 3; Task The taskTRAIN-CORP-OHS-GEN-02-1 page 16 of 22
  17. 17. Part 4; Environment The environment the person is working in;TRAIN-CORP-OHS-GEN-02-1 page 17 of 22
  18. 18. Further documents behind each section; The patient or item being moved – some further information or tools are provided in the form of awareness about different patients and the items they are working with The person doing the task – factors that can influence the way they perform the task for example are they taking their breaks, feeling fit for work, enough rest, eating well, keeping hydrated (wellness diary, stretching tools) Instructions on the best way to carry out the task – safe work procedures, method of the month tools How the environment the person works in will affect the work they carry out – dark, cramped, lots of other people in the areaTRAIN-CORP-OHS-GEN-02-1 page 18 of 22
  19. 19. How the documents work together; Moving &Handling Part 1; Load + Part 2; Individual + Part 3; Task + Part 4; Environment Method of the Awareness tools Wellness diary Awareness tools month Safe work Stretching tools proceduresTRAIN-CORP-OHS-GEN-02-1 page 19 of 22
  20. 20. How is the message communicated? Toolbox meetings Training sessions Individual demonstrations Behavioural safety observationsTRAIN-CORP-OHS-GEN-02-1 page 20 of 22
  21. 21. Next steps; Further tools to back up the sections Guest speakers at toolbox meetings, for example dieticians, physiotherapists Behavioural observations and feedback to employeesTRAIN-CORP-OHS-GEN-02-1 page 21 of 22
  22. 22. Questions?TRAIN-CORP-OHS-GEN-02-1 page 22 of 22