Modern Communication Forums and
Executive Level Leadership
The Executive Message and Technology
A Study of Communication and Change
Why Study CEO Communication?
Conclusion
Types of ...
•Mode of Interpersonal Relationships
Effective Leadership....
Defines Company Culture
•Communication Changes driven by Tec...
Communication in a Changing Environment.
Problems exist in Organizational
Change
Analysis of Current Research
There is not...
Study Method: Vision, Communication, & Resistance
Types of Communication
Caretaking
Coaching
Type 2Type 1
Interpreting
Nur...
• Effective Communication Characteristics
• Coherent, Facilitate, Positive Valance
• Identification with Change
When is Co...
Matching the Media with the Message
The Importance of the Right Medium
•Forums for Communication
Traditional
Recent Adva...
...and get different results.
The Good: HCL
The OK: Tata
The Ugly: Epsilon
Communication Examples
Three CEOs Use Modern Co...
An Example of CEO Transparency
HCL
Technologies
Reflects the employee first idea
Global employee-friendly site
Consistent,...
Challenges for the Future
• Communication as a:
– Tool
– Process
– Social Transformation
Literature Review of Change Commu...
Questions?
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HR 6640 Final Power Point

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HR 6640 Final Power Point

Modern Communication Forums & Executive Level Leadership

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HR 6640 Final Power Point

  1. 1. Modern Communication Forums and Executive Level Leadership
  2. 2. The Executive Message and Technology A Study of Communication and Change Why Study CEO Communication? Conclusion Types of Communication in a Changing Environment. The Importance of the Right Medium. When is Communication Effective? Communication Examples 7 6 5 4 3 2 1 What Does Research Tell Us?
  3. 3. •Mode of Interpersonal Relationships Effective Leadership.... Defines Company Culture •Communication Changes driven by Technology Important Challenge in a Global Corporation Knowing Best Practices.... Prevent Issues Why Study CEO Communication?
  4. 4. Communication in a Changing Environment. Problems exist in Organizational Change Analysis of Current Research There is not enough Research There is not enough research on the subject. Problem #1 3 The research does not cover spontaneous or continuous change. Problem #2 Monologic vs. Dialogic 2 1
  5. 5. Study Method: Vision, Communication, & Resistance Types of Communication Caretaking Coaching Type 2Type 1 Interpreting Nurturing Type 3 Directing Navigating 531 642
  6. 6. • Effective Communication Characteristics • Coherent, Facilitate, Positive Valance • Identification with Change When is Communication Effective? ….wait, what did the CEO just say?
  7. 7. Matching the Media with the Message The Importance of the Right Medium •Forums for Communication Traditional Recent Advances •Lean vs. Rich Communication
  8. 8. ...and get different results. The Good: HCL The OK: Tata The Ugly: Epsilon Communication Examples Three CEOs Use Modern Communication Forums... Tata HCL Technologies Epsilon
  9. 9. An Example of CEO Transparency HCL Technologies Reflects the employee first idea Global employee-friendly site Consistent, relevant information Open Communication Direct contact through U&I, video conference CEO Decides to Change HCL’s Business Structure Intra-net Transparency
  10. 10. Challenges for the Future • Communication as a: – Tool – Process – Social Transformation Literature Review of Change Communication
  11. 11. Questions?

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