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Workforce Design Projekt 3T

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Workforce Design as a core component of Organizational Development

Published in: Leadership & Management
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Workforce Design Projekt 3T

  1. 1. Workforce Design Erfolgsfaktor für die Organisationsentwicklung
  2. 2. © Projekt 3T GmbH 2018 Inhalt Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 2 01 02 03 04 05 Paradigmenwechsel durch gesellschaftliche und technologische Entwicklungen Neues Verständnis von Workforce Workforce Design als Erfolgsfaktor für die Organisationsentwicklung 3 Workforce-Strategien und deren Operationalisierung Kontakt und Quellen
  3. 3. © Projekt 3T GmbH 2018 Paradigmenwechsel durch gesellschaftliche und technologische Entwicklungen Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 3 Gesellschaftliche und technologische Entwicklungen verändern die Arbeit und die Arbeitsorganisation. Mensch und Maschine begegnen sich in innovationen Kombinationen. Ein neues Verständnis von Workforce entsteht und bietet Chancen für Unternehmen und Menschen. 01
  4. 4. © Projekt 3T GmbH 2018 Neues Verständnis von ‘Workforce’ Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 4 Workforce ist die Summe aller Kräfte (Ressourcen, Services) die für eine Organisation wirken. Dies geht über die Betrachtung von Human Resources in Festanstellung hinaus. 02
  5. 5. © Projekt 3T GmbH 2018 Workforce Design als Erfolgsfaktor für die Organisationsentwicklung Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 5 Workforce Design ist der Akt der Kreation einer expliziten Workforce Kombination für die konkrete Auf- gabenstellung einer Organisation. Organisationsentwicklung wird verstanden als Verbesserung der Fähigkeit einer Organisation zur Nutzung von Ressourcen (Warg, 2018) 03
  6. 6. © Projekt 3T GmbH 2018 3 Workforce-Strategien und deren Operationalisierung Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 6 04 Strategic Adaption … gestaltet proaktiv neue und innovative Workforce Kombinationen für die Organisationsentwicklung Rapid Adaptation … reagiert auf Handlungsdruck mit neuen Workforce Kombinationen Explorative Development … schafft erste Lernerfahrungen von neuen Workforce Kombinationen durch Experimentieren Aufbauend auf einem Managementgespräch und der Wahl der passenden Strategie werden die geeigneten Workforce Kombinationen für die konkrete Aufgabenstellung der Organisation erarbeitet.
  7. 7. © Projekt 3T GmbH 2018 Quellen Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 7 March, J. G. (1991). "Exploration and exploitation in organizational learning." Organization science 2(1): 71-87. Moore, G. A. (2007). "Dealing with Darwin: How great companies innovate at every phase of their evolution." Strategic Direction 23(9). Peffers, K., et al. (2008). "A Design Science Research Methodology for Information Systems Research." Journal of Management Information Systems 24(3): 45–77. Penrose, E. T. (1959). The Theory of the Growth of the Firm. Oxford, Oxford University Press. Spohrer, J. and P. P. Maglio (2010). Service science: Toward a smarter planet. Introduction to service engineering. W. Karwowski and G. Salvendy. Hoboken, NJ, John Wiley & Sons, Inc.: 3-30. Spohrer, J. C. and P. P. Maglio (2010). Toward a Science of Service Systems. Handbook of Service Science. P. P. Maglio, C. A. Kieliszewski and J. C. Spohrer. New York, Dordrecht, Heidelberg, London, Springer: 157-194. Spohrer, J. C., et al. (2008). The Service System is the Basic Abstraction of Service Science. Proc. 41st Hawaii Int. Conf. on System Science. Big Island: 104-114. Vargo, S. L. and R. F. Lusch (2018). The SAGE Handbook of Service-Dominant Logic, SAGE Publications. Warg, M., Frosch, Markus, Weiß, Peter, Zolnowski, Andreas (2018). "Becoming a Platform Organization - How Incumbent Companies Stay Competetive." CUTTER BUSINESS TECHNOLOGY JOURNAL Vol. 31, No.11, 2018(Management, Innovation, Transformation): 12. Warg, M., et al. (2015). Service Dominant Architecture, FH Wedel, University of Applied Sciences Warg, M. Z., Andreas (2018). "Foundations of Organizational Development from a Resource-based Perspective." Whitepaper. Zolnowski, A. and M. Warg (2018). Conceptualizing Resource Orchestration - The Role of Service Platforms in Facilitating Service Systems. 51st Hawaii International Conference on System Sciences (HICSS-51). Big Island, HI. 05
  8. 8. © Projekt 3T GmbH 2018 Kontakt Workforce Design | Grundlagen, Chancen, Gestaltungsoptionen // 8 05 Institut für Service Design Whitepaper ‚Workforce Design – a Resource-based Perspective‘: www.ifsd.hamburg/WORKFORCE-DESIGN/ Markus Frosch Projekt 3T GmbH markus.frosch@projekt-3t.com www.projekt-3t.com

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