Cisco and Service Providers:Reinventing the Television Experience.              Together              White Paper
White Paper                        The Cisco Videoscape Solution                        What You Will Learn               ...
White Paper                        The Challenge: Navigating an Evolving Media Landscape                        Today’s me...
White Paper                        The Solution: Reinvent the TV Experience                        These trends present si...
White Paper                              ●   Assure a consistent quality of experience for consumers, no matter how or whe...
White Paper                        The combination of cloud, network, and clients, working together as one, sets Cisco apa...
White Paper                                  according to your specific plans and infrastructure investments. Each element...
White Paper                              ●   Enhanced VoD capabilities with virtual DVD experiences including menus, chapt...
White Paper                        As a major component of the Cisco Videoscape evolution strategy, the Cisco Videoscape M...
White Paper                        Figure 3.       Cisco Conductor for Videoscape                        Unifying Cloud an...
White Paper                        Cisco Data Center Solutions                        An essential foundation of the Cisco...
White Paper                        Cisco Videoscape clients provide:                              ●   An open, IP-based so...
White Paper                              ●   Improve network efficiency through CDN intelligence: The Cisco DRG 7000 Serie...
White Paper                        For more details about Cisco Videoscape Media Gateways, visit                        ht...
White Paper                        With Cisco Videoscape Soft Clients, you can:                              ●   Provide a...
White Paper                              ●   Assure a consistent subscriber experience over multiple endpoints            ...
White Paper                                  the event and initiate appropriate corrective action. Cisco VAMS is distincti...
White Paper                        Cisco 3G60 Line Cards: Unleash the Power of DOCSIS 3.0                        Cisco cab...
White Paper                        As a primary component of the Cisco Videoscape solution, the Cisco CDS provides:       ...
White Paper                        Figure 4.       Cisco Services for Videoscape Portfolio                        The Cisc...
White PaperPrinted in USA                                                                                        C11-63982...
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Cisco videoscape white paper c11-639820

  1. 1. Cisco and Service Providers:Reinventing the Television Experience. Together White Paper
  2. 2. White Paper The Cisco Videoscape Solution What You Will Learn Cisco is working with service providers to reinvent the television experience, bringing entertainment, social media and communications together with mobility to transform how users engage with video and how providers prosper. This document provides an overview of the Cisco Videoscape solution. It describes: ● The market trends that are moving the industry toward a new generation of media and entertainment ● How Cisco Videoscape can help you deliver and capitalize on new media experiences ● The essential building blocks of the Cisco Videoscape solution, including the video headend and back-office cloud, the video-optimized transport network and content delivery network (CDN), and client solutions that extend new cloud-based entertainment and applications to the consumer Introduction Consumers have more media and communications choices than ever before, and more ways to access them. What they lack is an intuitive, unified experience that encompasses all of the content, applications, and devices they use, wherever they want to use them. ® Now, service providers can bring order to this media chaos with Cisco Videoscape, the comprehensive solution for delivering the next generation of media entertainment. Cisco Videoscape brings together virtually infinite content and applications from pay TV, online, and on-demand sources into a unified, personalized experience that you can extend anywhere, across managed or unmanaged networks and devices. And, it takes advantage of Cisco intelligence throughout the cloud, network, and clients to deliver the premium quality of experience your customers expect. Cisco Videoscape draws upon a proven medianet architecture to deliver this new generation of TV and media experiences. It integrates digital content on and off the network from a vast library of linear and on-demand sources, as well as third-party content and applications, and lets consumers easily search, purchase, and play any content of their choice. Consumers can also communicate, share and manage both their premium content and services and their personal content within the same immersive, multi-screen experience. Cisco Videoscape delivers this experience through an open platform that supports common industry standards, and does not lock you or your customers into specific devices or platforms. By delivering a new world of cloud-based media across multiple screens, Cisco Videoscape helps to position the service provider network as the nexus between consumers, content providers, and web and entertainment applications. As a result, you can: ● Strengthen the value you provide to both consumers and content providers ● Deliver more intuitive, visual, social, and mobile media experiences ● Extend the service provider cloud to multiple IP endpoints, inside and outside the home ● Monetize online content more effectively ● Develop new markets and business partnerships© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 21
  3. 3. White Paper The Challenge: Navigating an Evolving Media Landscape Today’s media marketplace has entered the age of “more” - more video-capable devices, more video services, and more video traffic than ever before. The Cisco Visual Networking Index (VNI) predicts more than 12 billion connected IP endpoints worldwide by 2014, with web content and services expanding across TV sets, tablets, game consoles, and other consumer electronics devices. (For information about the VNI forecast, visit 481360_ns827_Networking_Solutions_White_Paper.html.) More consumer electronics manufacturers are positioning Internet-connected TVs and other devices as gateways to Internet content, and making significant investments in creating online video and application ecosystems. At the same time, new over-the-top (OTT) online video services such as Netflix and Hulu are competing for the consumer’s time and discretionary spending, creating a global online video community that now includes more than 1 billion users. Broadcasters and media companies are seeking to capitalize on this trend, embracing new distribution platforms and interactive content. Many are exploring Hybrid Broadcast Broadband TV (HbbTV) models, such as the CNBC Realtime App, which integrates customized real-time stock quotations and alerts with CNBC financial news shows. These new devices and services are accelerating growth in Internet video traffic. (For more information, visit At peak times, Netflix already accounts for 20 percent of downstream Internet traffic in the United States. By 2014, the Cisco VNI forecast projects that online video will make up 91 percent of consumer IP traffic, generating traffic equivalent to 6 billion DVDs per month. These three trends - more devices, more online video services, and more Internet video traffic - are changing the media delivery landscape as we know it. But these trends are also creating a growing sense of frustration among consumers, content providers, and service providers. ● Consumer media experiences are increasingly fragmented. All the entertainment in the world seems to be available, but accessing it means navigating a complex web of devices, networks, billing models, and viewing experiences. Consumers want to know why they cannot get all the content they want across all their devices. Why must they constantly toggle between different menus and interfaces for all the ways they watch video? ● As content becomes more accessible, broadcasters and content providers must find ways to preserve the value of their content. The consumer appetite for more video over more platforms is insatiable, and broadcasters and media companies see tremendous opportunities. But current online video offerings diminish the value of content, offering no carriage fees comparable to those of traditional service providers, and lower advertising loads. ● The relevance of the service provider is increasingly questioned. For service providers, new competition means increased churn and increased costs to acquire and retain subscribers. Basic pay-TV services are no longer enough: multi-screen offerings have become a core requirement. But can basic two-screen services compete with OTT providers in a world where consumers already watch 14.4 hours of online video on average each month? (For more information about this comScore estimate, visit .S._Online_Video_Rankings.) How can service providers fund major service upgrades, or even keep pace with the massive growth in IP video traffic, when they have no way to generate revenue from online video in the current media delivery value chain? More fundamentally, how can service providers demonstrate their true value to consumers, broadcasters, and online video partners?© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 21
  4. 4. White Paper The Solution: Reinvent the TV Experience These trends present significant challenges, but they also offer a tremendous opportunity. All point toward a new era of media, where consumer entertainment breaks free from the limitations of closed networks and devices and becomes more visual, more social, and more mobile. Soon, consumers may be able to access all content, applications, and communications - on any device, over any network - as part of a consistent, unified experience. Far from being minor participants in this new media model, service providers are ideally positioned to make the paradigm a reality. As high-definition quality and mobility become more important, the service provider network provides a nexus between consumers, content providers, and web applications that no other competitors in this environment can offer. Different OTT services can offer access to some broadcasters’ premium content, but not others. Connected device content ecosystems are still linked to specific device platforms, with little or no portability between screens. And ultimately, consumer electronics device manufacturers may provide access to online content, but they are not able to control the delivery of that content or assure a consistent consumer experience. Only the service provider - and the service provider network - can deliver the full range of cloud-based media and applications across multiple consumer screens. Cisco can provide a comprehensive solution to help service providers exploit the power of their networks to deliver new media and TV experiences, and create a more profitable media ecosystem. The Cisco Videoscape Solution Cisco Videoscape is both an experience and a solution purpose-built for delivering the next generation of TV experience, simplifying it for consumers, and transforming the opportunity for service providers. Cisco Videoscape joins virtually infinite content, applications, and communications from any source, including linear TV, online video, video-on-demand (VoD), and the user’s digital video recorder (DVR), into an immersive, unified experience. Cisco Videoscape lets you extend this experience across any managed or unmanaged network, to any managed or unmanaged device. And, it draws on Cisco intelligence in the cloud, network, and clients to provide a premium quality of experience that best-effort online video services cannot match. With Cisco Videoscape, you can deliver a consumer experience that is: ● More intuitive, with a consistent interface across multiple devices and universal guide and search capabilities across all content sources ● More visual, with seemingly infinite content and applications available from a range of sources, made easy to navigate on the TV screen or the customer’s screen of choice ● More social, by integrating social networking and telepresence capabilities that let consumers show, share, and engage with video ● More mobile, with the ability to extend this unified experience over the service provider footprint or over unmanaged networks, to almost any managed or unmanaged device For consumers, Cisco Videoscape positions the service provider as the gateway to a vast library of linear, on- demand, and third-party content. Consumers can communicate, share, and manage both premium content and services and personal content on multiple screens, and access an immense ecosystem of online content and applications. Your customers can buy content once and access it however they choose, without having to worry about which devices work with which content. They can see what their friends are watching and get recommendations from the people who know them best. And, they can take their own, personalized TV experience with them, wherever they go, on whichever screen they choose. At the same time, Cisco Videoscape helps service providers unlock new revenue opportunities, monetize online video, and reinforce the value of their networks in the content delivery ecosystem. With Cisco Videoscape, you can:© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 4 of 21
  5. 5. White Paper ● Assure a consistent quality of experience for consumers, no matter how or where they view content ● Bring web applications and online video to a broader audience by easily delivering them to the TV set ● Deliver new levels of interactivity with content using web and social attributes ● Extend services beyond any single device or platform (for example, Apple or Android ecosystem), with an open, standards-based software and hardware platform ● Preserve and extend the value of content by supporting existing carriage fees and advertising-based revenues, in addition to new online video subscription and advertising models ● Provide more value to media companies by offloading the burden of formatting content for a seemingly endless array of devices and screens ● Provide more value to consumers by extending the service provider cloud into the home network and enabling content sharing across managed and unmanaged devices ● Reach new markets by offering premium video services (and even linear TV channels) to new customers within and beyond the service provider footprint ● Exploit business-to-business-to-consumer (B2B2C) services by opening the service provider ecosystem to deliver third-party web-enabled applications, including social media, lifestyle management applications, content marketplaces, home telepresence, games, and advanced advertising Cisco: Your Partner in Reinventing the Consumer Media Experience Cisco can provide the complete solution to deliver these capabilities and benefits (Figure 1). The Cisco Videoscape solution includes: ● The Cloud, encompassing solutions for the service provider’s video back-office and data center ● The Network, including an end-to-end medianet optimized for video, and the Cisco Content Delivery System (CDS) ● Clients, including next-generation media gateways, set-top boxes (STBs), and software clients ● Services to help you develop and deliver new service capabilities more quickly and with less risk Figure 1. Cisco Videoscape Solution© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 5 of 21
  6. 6. White Paper The combination of cloud, network, and clients, working together as one, sets Cisco apart in the marketplace. Other providers can address parts of the back office or offer solutions for the consumer home. Cisco has the technology and expertise to take a unified approach to evolving media experiences, and to bring the full power of the cloud to the customer TV (Figure 2). Figure 2. Cisco Videoscape High-Level Architecture Cisco Videoscape provides the following. ● A truly unified experience: Other entrants in the online video market can offer only a fragmented experience, delivered over discrete devices. Cisco Videoscape converges linear, pay-TV, and online sources into a personalized TV experience with universal search and navigation, and lets you extend that experience across multiple screens. ● No endpoint limitations: Device manufacturers can offer a cloud-based video experience, but only on their particular devices and software platforms. Consumers, however, do not operate that way: They may have an IP-enabled TV set, an Android mobile phone, an Apple tablet, and a PC - all of which they use to consume entertainment, both inside and outside the home. Cisco Videoscape lets you create an experience that extends across the consumer’s entire lifestyle, and even extend network-based DVR functions across multiple screens. ● Consistent, high quality of experience through an end-to-end IP video architecture: Cisco network, back-office, and client solutions integrate entertainment applications and communications into a unified cloud-based experience. These solutions allow you to build a medianet - a video-optimized, end-to-end network infrastructure - that eliminates current silos in voice, video, mobility, and data networks, and lets you deliver consistent quality across multiple screens. ● A clear migration path that protects your investments: Cisco recognizes that your evolution to the full Cisco Videoscape solution will not happen immediately. You have extensive video network, back-office, and client investments in place, and cannot simply overhaul the entire infrastructure in a single upgrade. That is why Cisco Videoscape is designed with the flexibility to be deployed over time and in discrete stages,© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 21
  7. 7. White Paper according to your specific plans and infrastructure investments. Each element of the implementation provides immediate new revenue-generating service capabilities, while serving as the foundation for more advanced cloud capabilities in the future. No matter where you are starting from or which capabilities you want to bring to market first, Cisco offers a clear roadmap to get you to your destination. ● Ability to protect and strengthen the service provider brand: Other online video solutions dilute the service provider brand and diminish the perceived role of the service provider in delivering an immersive experience. Cisco Videoscape lets you deliver service-provider-branded user interfaces and experiences across all types of screens. ● Proven industry leadership: Cisco is an award-winning leader in video system, transport, and consumer client technologies, serving more than 200 million customers worldwide, including the world’s largest service providers and broadcasters. The following sections explore the Cisco Videoscape portfolio in more detail. The Cloud The cloud element of the Cisco Videoscape solution encompasses the service provider’s video back-office. Cloud components include the Cisco Videoscape Media Suite, the Cisco Videoscape Migration Portfolio, and Cisco Conductor for Videoscape. Cloud solutions can be instantiated within a data center architecture composed of Cisco ® ™ Nexus Family switches and the Cisco Unified Computing System . Cisco Videoscape Media Suite The Cisco Videoscape Media Suite is the intelligent cloud engine at the core of the Cisco Videoscape solution, providing full lifecycle content management to deliver immersive media and communications experiences. With this carrier-grade software platform, you can efficiently manage, publish, and monetize many types of content, and deliver that content across almost any screen: TV, PC, tablet, or mobile device. The Cisco Videoscape Media Suite accelerates your transition to next-generation cloud-based services with a solution that has the following characteristics. ● Highly flexible: The Cisco Videoscape Media Suite supports multiple media types (including video, audio, applications, and images) and multiple delivery models (including download, streaming, Macromedia Flash, and Microsoft Silverlight). You can also implement multiple content business models, including advertisement-supported, purchase, rental, and subscription models. ● Fast to deploy and implement: The Cisco Videoscape JumpStart tool kit includes reference user interfaces for PCs, Macs, tablets, and mobile phones, and workflow template libraries for multiple bundle types, devices, and business processes. ● Pre-integrated: The Cisco Videoscape Media Suite metadata aggregation engine supports metadata from a variety of sources, and the included bundle designer simplifies bundle creation. The solution works with leading advertising engines, and billing and transaction services are structured to integrate with your existing operations support system (OSS) and business support system (BSS) infrastructure. The Cisco Videoscape Media Suite also helps you differentiate the experience you provide from that delivered by peers and OTT online video providers, by supporting the following: ● Entitlement across multiple screens and content sources (for example, customers can buy content on their TVs and entitle that content for play on PCs and a mobile devices) ● A customizable user interface experience designed specifically for large-screen TVs and interaction without a keyboard ● Total media integration including linear, on-demand, OTT, and DVR content, and universal search, recommend, and sharing tools© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 7 of 21
  8. 8. White Paper ● Enhanced VoD capabilities with virtual DVD experiences including menus, chapters, extras, and subtitles The Cisco Videoscape Media Suite also provides peace of mind as a proven solution. The media suite technology is already used by four of the five largest North American wireline service providers and two of the five largest North American studios. Cisco Videoscape Media Suite Components Cisco Videoscape Media Suite is a modular solution, giving you outstanding flexibility to deploy customized cloud- based services adapted specifically to your current investments and your customers’ needs. You can quickly start offering immersive cloud services and applications by deploying the entire product suite, or integrate individual best- in-class components with your existing environment. The Cisco Videoscape Media Suite includes the following. ● Cisco Videoscape Media Suite Content Management System (CMS): The CMS handles all steps in the asset workflow, including metadata management, transcoding, encryption, and distribution to the network. The CMS can ingest and manage custom metadata in multiple languages, and transform metadata from a variety of formats into a common, normalized data set. This solution protects content with support for a variety of industry-standard digital rights management (DRM) and encryption methods. The Cisco Videoscape Media Suite CMS also provides a sophisticated media packaging and bundling system, allowing you to model, distribute, and monetize complex packages (such as virtual DVD, TV season, music album, and ringtone) as easily as single assets. ● Cisco Videoscape Media Suite Entitlement: The entitlement element provides a comprehensive framework for protecting, distributing, and monetizing content across multiple screens. It supports customized product rules and DRM use terms for subscription, rental, enterprise social technology, ad-supported, and entitlement models. You can authorize content access through conditional access or DRM license, and manage customer accounts, devices, domains, and entitlements in a universal “rights locker.” ● Cisco Videoscape Media Suite Publisher: The publisher aggregates catalogs from a variety of sources (for example, the Cisco Videoscape CMS, Hulu, and CBS) and combines them into a single catalog with harmonized categories for search and recommendation. You can configure rules to automatically populate categories, set up and configure downstream advertisement servers and players, publish playlists for service provider-created channels and advertising content, and insert targeted advertising. You can also collect and publish user ratings for content and publish catalogs to multiple devices. The publisher also provides metering and reporting on content usage and advertising metrics. ● Cisco Videoscape Media Suite Streaming Player: The in-browser player supports Flash and Silverlight, with full trick-play (including pause and rewind) and playlist controls, support for multiple resolutions, and integrated social networking and sharing options to allow for and viral distribution. The players supports advertisement insertion, metering, and DRM, and embeddable widgets for catalog and channel browsing. A full software development kit (SDK) lets you customize players to provide a consistent, service-provider- branded experience across all devices. For more information about the Cisco Videoscape Media Suite, visit Cisco Videoscape Migration Portfolio Cisco recognizes that the transition to a full Cisco Videoscape architecture will not happen in a single migration. Even as you develop more sophisticated capabilities in cloud-based and consumer home services, you will likely maintain your installed base of existing STBs for several years.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 8 of 21
  9. 9. White Paper As a major component of the Cisco Videoscape evolution strategy, the Cisco Videoscape Migration Portfolio provides cloud-based solutions to integrate live TV, VoD content, and online video into a unified and immersive experience, and deliver that experience even over older access networks and STBs. With the Cisco Videoscape Migration Portfolio, you can: ● Increase customer loyalty by delivering a more compelling navigation, search, and content experience than existing pay TV offerings can provide ● Build a foundation for next-generation experiences by integrating online video content and social media applications from a broad range of sources into the pay-TV experience ● Develop your network intelligently, making value-wise investments and providing new revenue-generating services at each step in the transition Delivering new cloud-based TV services does not require a major one-time upgrade to your network. With the Cisco Videoscape Migration Portfolio, you can develop your architecture incrementally, delivering more content and interactivity to customers with older STBs, and evolving your network to a full Cisco Videoscape cloud-based solution over time. Cisco Conductor for Videoscape A next-generation media architecture has many parts, but to deliver the full power of the cloud across multiple screens and networks, all elements of the system must function together as one. Cisco Conductor orchestrates the various services, devices, and subscriber management functions across clients, clouds and networks, including both those that are managed by the provider and those that are not. It provides a standards-based communications pathway to support presence, real-time application information, resources, and social networking, and support classic command-and-control functions (Figure 3). In essence, the Cisco conductor addresses four fundamental questions: ● Who is the user and do they have permission to access the content? ● What are the requirements of the network and devices? ● Where is the experience to be delivered? ● How best to orchestrate the delivery of the experience across all different technology elements and variables? With Cisco Conductor for Videoscape linking all elements of the Cisco Videoscape solution, you can: ● Significantly scale services, extending cloud-based experiences to almost any device, across managed or unmanaged networks ● Manage Cisco Videoscape devices across the entire lifecycle, including activation, configuration, diagnostics, and firmware and software updates ● Deliver a new generation of cloud-based applications that integrate capabilities such as presence, social networking, session-shifting across devices, detailed customer usage tracking, and advanced advertising.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 9 of 21
  10. 10. White Paper Figure 3. Cisco Conductor for Videoscape Unifying Cloud and Client Architectures Based on an Extensible Messaging and Presence Protocol (XMPP) real-time messaging bus, Cisco Conductor for Videoscape provides a common communications platform and control services running on that platform. The Cisco Conductor for Videoscape communications platform provides an infrastructure of reusable functions that make it easy to create services for the cloud, including: ● Service discovery ● Persistent data storage ● Administrative user interface and links to operational support, billing, and subscriber management systems ● Social networking infrastructure ● Scalable mechanism to extend cloud-based services to a wide range of managed or unmanaged clients, using common web protocols such as HTTP and XMPP) to access services Conductor control services include: ● Client and network management ● Emergency Alert services ● Service orchestration ● Access, session, policy, and resource management With Cisco Conductor for Videoscape combining all Cisco Videoscape components, applications, and services into a single system, you can deliver immersive cloud-based experiences anywhere, anytime. For more information about Cisco Conductor for Videoscape, visit© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 10 of 21
  11. 11. White Paper Cisco Data Center Solutions An essential foundation of the Cisco Videoscape solution is an evolution toward cloud-based services, in which the definition, rendering, and composition of the user’s experience happens in the service provider cloud, rather than on a STB. By transitioning to this cloud-based model, you can provide a more diverse media experience to your customers, extend that service-provider-branded experience to more screens, and deliver media services more efficiently and with greater scalability. To realize all of these advantages, however, the video back office must begin to take on many of the characteristics of a data center infrastructure. Cisco provides industry-leading data center solutions in which Cisco Videoscape cloud elements are instantiated. Based on the Cisco Unified Service Delivery (USD) model, these solutions integrate server, storage, network, and virtualization resources into a single, unified Ethernet environment. As a result, you can deliver a more diverse range of media services and accelerate the deployment of those services, through a platform that reduces your capital and operational costs. Cisco data center solutions that support Cisco Videoscape include the following: ● Cisco Unified Computing System: The Cisco Unified Computing System provides a common platform for the growing software-based functionality that is becoming critical to media delivery. Whether it’s the unglamorous but critical tasks of applying detailed policy control and digital rights management, or the implementation of a new interactive widget for your user experience, the Cisco Unified Computing System offers an outstanding combination of computing power, manageability, and innovation, especially for virtualization. It provides an ideal compute platform to host a wide range of software-based media delivery functions, today and in the future. ● Cisco Nexus Family of data center switches: The Cisco Nexus Family offers the highest throughput available today to accommodate the accelerating growth of content and insatiable subscriber demand for an ever-higher quality of experience. These switches are engineered from the beginning with carrier-class availability and reliability features that set them apart from other products in their class. For more details about Cisco USD and other Cisco data center solutions, visit Clients Today, consumers want to be active participants in shaping how their entertainment, lifestyle applications, and communication experiences are created, managed, and delivered. But despite ubiquitous broadband access, growing social networking and communication options, and ever-expanding content choices, consumers are becoming increasingly frustrated with the lack of connectivity across their devices. As technologies and media experiences become more sophisticated, customer demand for a more simplified, unified experience can only grow. Cisco has the vision, strategy, and solutions available today to empower you to create differentiated consumer experiences and sustainable long-term competitive advantage, as well as to expand into new business models. And you can take advantage of these capabilities using your existing infrastructure. We call it “the Connected Life,” which brings the human network together by unifying consumer experiences within and beyond the home. The Cisco Videoscape Client Architecture The Cisco Videoscape solution builds on Cisco’s history of leadership and innovation in the home device market, ® including Cisco cable and IP STBs, gateways, and consumer electronics devices such as Cisco Linksys networking ™ ™ products, Cisco Flip video cameras, and Cisco ūmi consumer telepresence products. Expanding upon this tradition, Cisco provides a comprehensive client architecture to help you bring the Cisco Videoscape cloud into the consumer experience, at home or on the move, anytime, on any IP device.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 11 of 21
  12. 12. White Paper Cisco Videoscape clients provide: ● An open, IP-based solution that supports delivery of cloud-based and premium video services across almost any consumer device or screen ● A common technology plane that gives you outstanding flexibility and interoperability ● Integration with Cisco Conductor for Videoscape, providing a real-time communication pathway between clients, the network, and the cloud Cisco Videoscape clients include: ● Media gateways to create new service possibilities for consumers, inside and outside the home ● Set-top boxes that unify the video experience, integrating linear, VoD, and online sources ● Soft clients that bring the power of the Cisco Videoscape cloud to a broad range of consumer electronics and unmanaged devices While Cisco Videoscape clients provide the most expansive capabilities and integration, the Cisco Videoscape solution can also support integration of third-party hardware and software clients. Cisco Videoscape Media Gateways Cisco Videoscape Media Gateways continue Cisco’s tradition of innovation in the consumer home. The gateways integrate voice, linear and online video, high-speed data (HSD), mobility, and routing capabilities, providing a centralized hub to deliver entertainment, applications, and communications in the consumer’s home network. Cisco Videoscape Media Gateways also support new cloud-based services such as video streaming across multiple applications and lifestyle management applications. Two gateways are currently available: the Cisco TES 301 IP Managed Services Gateway and the Cisco DRG 7000 Series Videoscape Media Gateway. Cisco DRG 7000 Series Videoscape Media Gateway The Cisco DRG 7000 Series is designed to be the consumer’s central hub for multi-screen media and applications, and the managed services operator’s (MSO’s) gateway into the home network. The platform is optimized for the distribution of IP video and content assets across managed devices, including TV, PC, and mobile devices. The platform is designed specifically for the needs of cable service providers as they migrate to IP video networks. ® To provide a comprehensive home solution, the Cisco DRG 7000 Series combines a DOCSIS 3.0 cable modem, a 2-line embedded multimedia and voice adapter with battery backup, multiple wired and wireless LAN interfaces, internal and external hard disk options, and dual universal series bus (USB) host support. Ultimately, the gateway lets you do the following. ● Provide access to more content on more devices: The Cisco DRG 7000 supports the Multimedia over Coax Alliance (MoCA) and Digital Living Network Alliance (DLNA) home networking standards, allowing delivery of content to a broad range of customer premises equipment (CPE) and consumer electronics devices in the home. Customers can even use the gateways to store and back up personal content from devices throughout the home. ● Deliver a more immersive multi-screen experience: The gateway provides native support for high- definition whole-home DVR distribution, whether DVR functionality is provided by a home device or by cloud- based services. Customers can pause and resume content playback across multiple devices. ● Take advantage of a solution built for cable operators: Channel-bonded DOCSIS 3.0 and 1-GHz tuning features give you tremendous speed and bandwidth optimization.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 12 of 21
  13. 13. White Paper ● Improve network efficiency through CDN intelligence: The Cisco DRG 7000 Series extends CDN caching into the home, letting you pre-position popular content, applications, and targeted advertising. The platform also supports multicast-to-unicast conversion of simultaneous MPEG-4 IP video streams. Together, these features improve network efficiency and optimize WAN bandwidth utilization. ● Use a common software platform to deliver advanced services: The gateway provides an application server in the home, allowing you to offer new IP-based revenue-generating services. The platform’s open application development environment simplifies the development and deployment of new applications. ● Simplify home network management: By extending service provider cloud intelligence into the home network, you can make it easier for customers to add devices to the network and solve problems without calling technical support. You can also give customer service representatives visibility into the entire home network, allowing them to more easily troubleshoot and resolve issues. TES 301 IP Managed Services Gateway This application-centered gateway can be used by cable, telco, or wireless service providers to deliver new advanced IP services over existing HSD deployments and generate more value from your current investments. The gateway is optimized to deliver managed services and third-party lifestyle management applications that go beyond entertainment, such as home security, video monitoring, and energy management, all hosted by Cisco Videoscape cloud, and delivered to the customer’s screen of choice. The TES 301 also supports Digital Entertainment Content Ecosystem (DECE), or UltraViolet, capabilities to link customers to a new open ecosystem of cloud-based content and purchasing options. With the TES 301 Managed Services Gateway, you can deliver: ● Personal content sharing across screens and devices: The TES 301 provides sophisticated home networking options, using standards such as those developed by DLNA and Home Phoneline Networking Alliance (HPNA). Interfacing with the Cisco Videoscape cloud, the TES 301 supports remote services management, providing both consumers and your customer service representatives with advanced service management capabilities. ● Voice services through SIP software for Voice-over-IP (VoIP): Standard capabilities include landline and foreign exchange ports for full analog telephone adapter capabilities. Options include subscriber identity module (SIM) security for 3-GB and 4-GB mobile networks, and the ability to connect handheld cordless phones with a USB dongle. ● DECE content ecosystem option: With the ability to integrate DECE capabilities into the gateway, you can provide search, fulfillment, delivery, and digital rights licensing for third-party content providers and retailers, across multiple consumer devices. ● Home security, video monitoring, and automation: You can allow customers to access third-party applications such as healthcare management, pet monitoring, security breach warnings, and video surveillance, from the gateway or remotely through the Cisco Videoscape cloud. ● Smart grid and energy management applications: Pike Research estimates that by 2015, 28 million homes will contain energy management displays. You can let your customers access third-party power management applications from their local utility or a third-party partner, both at home and on the go, to monitor and control their energy usage. The Cisco TES 301 supports home security and energy management applications through Z-wave and ZigBee wireless signaling, the industry-leading protocols established for these capabilities. Both applications support comprehensive parental controls (such as time of day and website access) and multiple modes for consumers to use these services, including online and mobile notifications, and event alerts that can be sent as text messages, emails, pictures, or videos.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 13 of 21
  14. 14. White Paper For more details about Cisco Videoscape Media Gateways, visit Cisco Videoscape Set-Top Boxes Cisco Videoscape Set-Top Boxes help you redefine the TV experience. These STBs integrate premium programming, linear and on-demand TV, DVR recordings, and online entertainment - combining vast content choices with high-definition quality. The STBs also bring the Cisco Videoscape cloud into the family room, delivering Internet and web applications as part of a “lean back” TV experience. Cisco Videoscape STBs help you bring the power of cloud-based services to your customers and deliver the following. ● A unified video experience: Linear, pay TV, broadcast, and premium content are offered with online entertainment on a single device, powered by the Cisco Videoscape cloud. You can deliver more than just the Internet on TV, and provide your customers with: ◦ Virtually infinite content choices, in high-definition quality ◦ Time-shifted video capabilities ◦ Integrated web content as part of a “lean-back” experience designed for TV viewing ◦ Easily accessible content with no keyboard required ◦ Optional full web browser capabilities ● Interaction with multiple devices: Cisco Videoscape STBs can share secure, authenticated video content with other CPE and consumer electronics devices, with distribution managed by the service provider. You can simplify the interactive entertainment experience for your customers and let them engage with media experiences anytime and anywhere, on any screen, through a single provider. ● More personalized, immersive video experiences: Give your consumers universal search and recommendation capabilities across all content sources, parental controls across all devices, local and cloud- based DVR storage, service provider-branded content stores, and other capabilities. At the same time, Cisco Videoscape STBs help you to: ● Launch new cloud-based services such as universal search, remote scheduling, and home security and monitoring to differentiate your offering in the marketplace ● Support new services and business partnerships with an open ecosystem that offers cloud-hosted content and applications, an open, standards-based application framework, and support for multiple DRM technologies ● Enhance personalization and services over multiple screens with Cisco Conductor for Videoscape capabilities, including user profiles, device management, and presence For more information about Cisco Videoscape STBs, visit Cisco Videoscape Soft Clients Cisco Videoscape Soft Clients reside on a variety of different devices, from televisions to tablets, and provide a common interface between managed and unmanaged devices, and the service provider cloud. These software clients can be embedded in Cisco CPE devices such as Cisco Videoscape Media Gateways and STBs, as well as IP-enabled consumer electronics devices, smartphones, gaming consoles, and more. The Cisco Videoscape Soft Client for Unmanaged Applications is available now for PC and Mac through Cisco Videoscape Media Suite assets. This soft client will be available for Android, iPhone, and iPad applications in the future.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 14 of 21
  15. 15. White Paper With Cisco Videoscape Soft Clients, you can: ● Provide a customized streaming and download experience today on unmanaged devices ● Extend the full menu of cloud-based content to any managed CPE device, including live and on-demand TV, premium high-definition video, online sources, and full trick-play and DVR capabilities ● Enable multiple content monetization models (for example, download to own, rental, and advertisement- supported) ● Give consumers an offline experience with download options ● Deliver an immersive experience with in-browser players in Flash or Silverlight that include: ◦ Full trick-play controls, playlist carousel, and multiple resolutions ◦ Social media tools with the ability to email content or links to a friend, post to social networks, or embed code in a blog ◦ Advertisement insertion and metering ◦ DRM support ● Integrate unmanaged devices into the cloud and the intelligent network, with support for device-specific content delivery ● Create catalog and channel browser widgets to provide intuitive navigation ● Customize the entire experience with a full software development kit ● Enhance home networking and connectivity by giving customers the ability to manage multiple devices and services through the service provider cloud For more details about Cisco Videoscape Soft Clients, visit Cisco IP Next-Generation Network Solutions Tomorrow’s media experiences may be powered by the cloud, but delivering those experiences to consumers, efficiently and with high quality, requires an intelligent network infrastructure. Achieving consistently high quality, however, is not a simple task. Video applications have stringent performance and resiliency requirements. Even a single lost video packet may result in a visible impairment to the end user, especially in modern video services that use compressed video applications and compression algorithms based on frame prediction, such as MPEG. To successfully deliver high-quality cloud-based media services, the network infrastructure must be a lossless video architecture: a highly resilient IP transport network that meets rigorous service-level agreement (SLA) requirements for video. This requires: ● Building the network with ample throughput and capacity ● Minimizing delay, jitter, and network congestion with video-optimized quality-of-service (QoS) and traffic engineering tools ● Eliminating packet loss with high-availability techniques ● Providing end-to-end service monitoring and management tools to verify that SLA requirements are being met and to help you quickly identify and correct problems Cisco can help you meet all of these requirements with Cisco IP Next-Generation Network (NGN) Solutions. These solutions combine embedded video intelligence with exceptional scale, performance, lossless transport, and nonstop availability to provide immersive media experiences. The solutions let you create a medianet - an infrastructure that is network-aware, media-aware, and device-aware, and optimized for video applications and communications. As a result, you can:© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 15 of 21
  16. 16. White Paper ● Assure a consistent subscriber experience over multiple endpoints ● Simplify operation with hitless switchover and inline video monitoring ● Reduce total cost of ownership (TCO) through efficient service multiplexing (video, voice, data, and mobility) Cisco IP NGN Video Optimized Transport Solution The Cisco IP NGN Video Optimized Transport Solution provides an intelligent, highly reliable transport network for cloud-based media and applications. Built on a proven medianet architecture, this solution provides embedded media intelligence to let you extend any type of content, over any network, to any consumer device. The Cisco Video Optimized Transport solution draws on the industry-leading scale, resiliency, and embedded video intelligence of the Cisco service provider IP routing and video back-office infrastructure portfolio. These advanced solutions provide: ● Industry-leading scalability and performance to support more high-definition content, more applications, and more immersive consumer experiences ® ● Nonstop availability with the Cisco IOS -XR carrier-class operating system in core and aggregation platforms, supporting lossless reconvergence and hitless in-service upgrades ● Lossless video transport for a high quality of experience ● Service flexibility with the ability to converge all video, data, voice, and mobile services in a single infrastructure ● Video-grade resiliency to assure consistently excellent quality ● Simplified operation with comprehensive management and inline video monitoring tools that eliminate the need for standalone probes ● Lower TCO through an end-to-end IP transport architecture that efficiently converges all services The Cisco Video Optimized Transport portfolio includes the following. ● Cisco Carrier Routing System (CRS) Series Routers: These routers deliver industry-leading performance, advanced service intelligence, and carrier-class availability. As the core network foundation of Cisco Videoscape media delivery, the Cisco CRS-1 router provides outstanding resiliency and lossless video transport. ● Cisco ASR 9000 Series Aggregation Services Routers: Cisco ASR 9000 Series routers are engineered to provide a Carrier Ethernet foundation for video service delivery and to address the massive surges in video traffic through IP networks. ● Cisco 7600 Series Routers: The Cisco 7600 Series is the industry’s first carrier-class edge router to offer integrated, high-density Ethernet switching, carrier-class IP/MPLS routing, and 10-Gbps interfaces, helping you deliver both consumer and business services over a single converged Carrier Ethernet network. ● Cisco DCM: Cisco DCM solutions provide a full range of advanced video processing, transcoding, and gateway functions to support the Cisco Videoscape solution, as well as hitless switchover. ● Cisco Video Assurance Management Solution (VAMS): Cisco VAMS is a standards-based solution that provides real-time monitoring, troubleshooting, and management of video services. The Cisco VAMS modular and integrated architecture helps to promote flexibility and growth to accommodate a broad range of current and future needs. Cisco VAMS combines management and monitoring tools for every layer of the transport network into a single powerful user interface to help you quickly isolate and address issues. For example, one of the defining features of Cisco VAMS is that it provides a direct correlation between the video and IP network identifiers for each program or channel. This allows operators from different disciplines to understand© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 16 of 21
  17. 17. White Paper the event and initiate appropriate corrective action. Cisco VAMS is distinctive in its capacity to correlate network details for each channel in a single alarming system. ● Cisco Inline Video Monitoring: Integrated with Cisco VAMS, Cisco Inline Video Monitoring gives you full visibility into video quality across the entire transport network, including cumulative and historic video metrics on a per-port basis. This solution reduces the total cost of ownership of your network by eliminating the need to deploy and manage a system of standalone video quality probes. To learn more about the Cisco IP NGN Video Optimized Transport Solution, visit Cisco Advanced Video Services Module: Video Intelligence at the Aggregation Edge To help you deliver Cisco Videoscape experiences more easily and cost-effectively, Cisco has embedded Cisco CDS intelligent TV and Internet content delivery capabilities in the Cisco ASR 9000 Series Aggregation Services Router with the Cisco Advanced Video Services Module (AVSM). The Cisco AVSM extends content and media services to the aggregation edge, providing: ● Gigabytes of media-streaming capacity ● Terabytes of content-caching capacity ● Advertisement insertion ● Fast channel-change services ● Bit error correction to assure high quality over error-prone last-mile networks ● Transparent integration into a content delivery network powered by the Cisco CDS The Cisco AVSM eliminates the need for standalone content delivery elements at the network edge, providing intelligent streaming and caching capabilities that support the delivery of content and advanced services closer to the user. By delivering these Cisco CDS capabilities as a blade for the Cisco ASR 9000 Series Routers, the Cisco AVSM benefits from all the high-availability characteristics of the routers, and simplifies your network infrastructure. Cisco Converged Cable Access Network Even as managed services operators move to IP in some parts of their networks, many still rely on previous- generation cable access infrastructures designed to deliver services only to the TV. These older networks carry high operating costs and make it difficult to integrate cloud-based content and applications into the TV experience. The Cisco Converged Cable Access Networkprovides a DOCSIS 3.0 access platform to help you migrate to an end- to-end IP infrastructure. The solution lowers costs, increases scalability, and lets you bring new cloud-based content and applications to the TV experience. The Cisco Converged Cable Access Network provides: ● Industry-leading DOCSIS 3.0 scalability with new 3G60 line cards that deliver 10 times the capacity and 20 times the speed of DOCSIS 2.0 solutions, at a fraction of the cost per channel ● Reduced TCO with the ability to converge all services - digital video, IP video, voice, and broadband data - onto a single shared infrastructure ● Increased service velocity with the ability to develop and rapidly deploy new services with web-based toolkits and capabilities ● Easy migration path to upgrade your deployed cable assets to an all-IP infrastructure© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 17 of 21
  18. 18. White Paper Cisco 3G60 Line Cards: Unleash the Power of DOCSIS 3.0 Cisco cable modem termination system (CMTS) solutions provide industry-leading universal broadband routers and line cards to help you take full advantage of the scale, flexibility, and cost-efficiencies of DOCSIS 3.0. Now, Cisco offers a new cable access solution designed specifically to help you deliver immersive cloud-based experiences to your subscribers. The 3G60 line card for the Cisco uBR10012 Universal Broadband Router provides: ● Industry-leading DOCSIS 3.0 scalability, with support for 576 downstream and 480 upstream channels per chassis - 10 times the channel capacity of DOCSIS 2.0 solutions ● Faster speeds, providing up to 1 Gbps downstream with 24-channel bonding - 20 times the speed of DOCSIS 2.0 solutions ● Lower cost per channel due to a higher channel capacity, delivering services at 1/10 the cost of DOCSIS 2.0 solutions ● High availability with redundancy options for both line cards and RF edge gateways To learn more about Cisco solutions for cable operators, visit and Cisco Content Delivery System Central to the Cisco Videoscape cloud vision is the ability to deliver immersive experiences and any type of IP content to any device. But how can you make this vision a reality? To maintain a high quality of experience, scale services, and keep costs under control, you need to be able to cache multiple types of content close to subscribers and intelligently stream that content to a variety of connected devices. Today, most service providers either outsource these functions to third-party CDN providers or use in-house proprietary streaming systems. Neither option is ideal, however, for implementing the Cisco Videoscape vision of universal content and access. Proprietary systems limit flexibility and content options, and can be difficult and expensive to scale. Outsourced CDN services carry recurring monthly costs and prevent you from realizing the full value of your network infrastructure. Why should service providers outsource CDN capabilities when they already own the most advanced IP networks in the world? Why not use your network as a strategic asset? A Next-Generation Media Delivery Platform The Cisco Content Delivery System provides an intelligent, video-optimized CDN platform to provide personalized media delivery. Cisco CDS incorporates TV streaming for high-quality content delivery to digital TVs and STBs, as well as Internet streaming to deliver content and applications to any connected IP device. Designed for the next generation of cloud-based video experiences, Cisco CDS can ingest, store, and deliver live and on-demand content and applications flexibly, cost-effectively, and with optimal scalability. With Cisco CDS, you can integrate live video and media files from your own hosting centers or from content provider servers. Cisco CDS dynamically duplicates the video streams and distributes them at the closest point to the consumer. You can also cache content within your network close to end users, reducing video traffic on the core network and improving the overall subscriber quality of experience.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 18 of 21
  19. 19. White Paper As a primary component of the Cisco Videoscape solution, the Cisco CDS provides: ● Improved bandwidth efficiency and lower costs with dynamic routing technologies such as proximity, dynamically determining the closest source of any requested content and the lowest-cost route to deliver it ● Total flexibility with an open, flexible architecture that supports almost all common TV and web video formats, such as MPEG, standard definition, high definition, HTTP, Microsoft Windows, Adobe Flash, Apple QuickTime, and Third-Generation Partnership Project (3GPP) ● Advanced streaming through a variety of popular streaming technologies, including all variants of Adobe Flash and Microsoft Windows Media streaming ● Expanded reach with adaptive bit-rate streaming technologies that help you deliver a consistent quality of experience even when customers are accessing content over the unmanaged Internet ● Scalability with embedded intelligence that automatically identifies and caches the most popular content close to subscribers, and lets you scale content storage and streaming resources separately as local needs change Cisco CDS also supports new revenue opportunities and strengthens the value you can provide to content providers and online video partners. With an in-house CDN and advanced traffic management tools, you can maintain full control of content delivery from ingestion to consumption, and assure a high quality of experience. In addition, with an open architecture and broad web protocol support, Cisco CDS provides a versatile platform for supporting new partnerships with almost any content or application provider. To find out more about Cisco CDS, visit Cisco Services for Videoscape Central to delivering the Cisco Videoscape vision is taking a phased, system-level approach to implementation, with the back-office cloud, the network, and clients evolving together as one. To achieve this, you need to be able to plan, design, implement, and operate all aspects of the solution as a single, harmonious system. Most important, you need to be confident that you can bring new capabilities to market at the proper time to stay ahead of competition and do so with as little risk as possible. Your migration to a next-generation video solution will require careful planning, taking into account the architectural, technical, and operational implications of the deployment. As your partner, Cisco Services brings the expertise to help you successfully adopt new architectures, deliver the entire solution, and help ensure a smooth transition as you proceed. Cisco Services offerings cover all aspects of the Cisco Videoscape portfolio - cloud, network, and clients - to deliver a comprehensive solution (Figure 4). Using a lifecycle methodology, Cisco Services can help with: ● Migration of your existing network infrastructure to support IP video ● Integration of the end-to-end video solution, and integration with your operational environment ● Customization of the Cisco Videoscape solution to address your unique requirements The complete suite of professional services also includes postdeployment support to help you operationalize and assure the end-user experience.© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 19 of 21
  20. 20. White Paper Figure 4. Cisco Services for Videoscape Portfolio The Cisco Services organization has a proven track record of successful deployments. Cisco brings together people with deep IP and video expertise, best practices, advanced tools and platforms, along with industry-leading Cisco technologies to deliver a complete solution. With a flexible engagement model customized to address your unique requirements, and assurance backed by SLAs, Cisco Services can help mitigate any risk and accelerate your time to market. Cisco and Service Providers: Reinventing TV. Together The future of TV and media entertainment is here, powered by the cloud. With the Cisco Videoscape solution, you can reinvent the TV experience for your customers and position your network as the main enabler of tomorrow’s immersive, ubiquitous media experiences. Cisco is ready to be your partner in this journey. Only Cisco can provide: ● A comprehensive IP video architecture that encompasses the back-office cloud, the media-optimized network, and client solutions, all working together to deliver unified, immersive experiences ● A premium quality of experience that surpasses “best-effort” media delivery by drawing on embedded intelligence that extends across the cloud, network, and clients ● Investment protection through a clear migration path that lets you develop and monetize new services now, while providing the foundation for more advanced future capabilities ● End-to-end lifecycle services that take you through the preparation, planning, design, implementation, operation, and optimization stages of your cloud-based IP video architecture ● Proven industry leadership providing innovative video back-office, CDN, IPTV, CPE, and data center implementations for many of the largest, most successful service providers For More Information To learn more about the Cisco Videoscape solution, visit© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 20 of 21
  21. 21. White PaperPrinted in USA C11-639820-00 01/11© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 21 of 21