Services Resource Planning Market Review

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The presentation I gave for a webinar on Services Resource Planning (SRP) in the cloud sponsored by Appirio

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Services Resource Planning Market Review

  1. 1. Michael Fauscette, Group Vice President, SBS IDC Sept 29th, 2009 Brought to you by Appirio ©Copyright 2009 IDC 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09
  2. 2. A Little History Manufacturing Resource Planning (MRP) Enterprise Resource Planning (ERP) mfg supply finance chain PRODUCT employee customer etc. © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 2
  3. 3. A Little History Enterprise Resource Planning (ERP) Professional ResourceAutomation (PSA) Services Services Planning (SRP) delivery finance sales PROJECT resources customer etc. © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 3
  4. 4. SRP Forecast 2009 8.4% 2010 12.1% 2011 12.6 2012 11.5% 2013 10.8% ©Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights reserved. 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09
  5. 5. Project-based Solutions © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 5
  6. 6. Types of SRP Businesses Stand-alone Full enterprise solution Embedded Specialty SRP that integrate into ERP © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09
  7. 7. Business Challenges  Economy  Commoditization & profit pressures  Competition  Pricing  Execution  Project & resource management  Talent acquisition & retention © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 7
  8. 8. Business Challenges  Managing complexity  Contracts  Rev-rec  Visibility  End-to-end business process  Purpose built © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 8
  9. 9. SRP Analytics ©Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights reserved. 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09
  10. 10. Applications in the “Cloud”  Ease of deployment  Opex versus Capex  No infrastructure investment and ongoing commitment  Faster time to value  Ubiquitous access  Ease of integration  For project-based biz:  Dispersed & mobile workforce  Need for flexibility  Access from multiple devices © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved 9-09 10
  11. 11. Contact Michael Fauscette mfauscette@idc.com Twitter: @mfauscette Blog: www.mfauscette.com © 2009 IDC . Reproduction is forbidden unless authorized. All rights reserved © 2009 IDC 9-09

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