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KSJOC Social Network Information Brief

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KSJOC Social Network Information Brief

  1. 1. UNCLASSIFIED KSJOC Social Network Expanding Our Capabilities forNear-Real time Situational Awareness Joint Operations Center 785-274-1117 UNCLASSIFIED
  2. 2. UNCLASSIFIED Concept of Operation• KS JOC develop social network accounts that provides near-real time situational awareness to a larger scale of subscribers (followers).• Incorporate twitter feeds from current Scouts.• Current Scouts would have the option to create a specific account separate from their personal account.• The KS JOC would follow those scout’s accounts, and the scouts would follow the JOC account. Joint Operations Center 785-274-1117 UNCLASSIFIED
  3. 3. UNCLASSIFIED Requirements• Contact Information – Facebook – AKO email address and a mailing address for the unit. – Twitter – email address only.• Terms of use statement – Each social media presence must have a terms of use statement that informs visitors of what is authorized when interacting on the platform. This terms of use statement should include a general disclaimer, privacy and security disclaimers, and copyright and trademark disclaimer, moderate presence disclaimer and a Freedom of Information Act notice. (goo.gl/ySaQx) Joint Operations Center 785-274-1117 UNCLASSIFIED
  4. 4. UNCLASSIFIED Training RequirementsALARACT – Army Operations Security Training for External Official Presence Sites• Social media managers - JOC (per Army Social Media Handbook 2012) – Social Media and Operations Security Training Course • ia.signal.army.mil/sms.asp – DISA Social Networking Class • iase.disa.mil/eta/sns_v1/sn/launchPage.htm Joint Operations Center 785-274-1117 UNCLASSIFIED
  5. 5. UNCLASSIFIED Benefits• Scouts could provide real-time information to the JOC.• JOC could provide real-time information to anyone subscribed to accounts.• Photos and short information could be instantly transmitted across the state from virtually any platform, ie cell phones, computers, laptops, tablets, etc. Joint Operations Center 785-274-1117 UNCLASSIFIED
  6. 6. UNCLASSIFIED Drawbacks• Would be limited to technologically inclined scouts to provide the feeds of information.• Scouts would be required to use their personal devices without compensation.• Require additional training requirements to JOC personnel. Joint Operations Center 785-274-1117 UNCLASSIFIED
  7. 7. UNCLASSIFIED Design Concept NOAA DHS Scouts ScoutKansas News Networks KSJOC FEMA COP Twitter KS JOC Social Network JOC TECHS JOC SUPERVISOR KSJOC Facebook Twitter Facebook DOMS Users Users Joint Operations Center 785-274-1117 UNCLASSIFIED
  8. 8. UNCLASSIFIED Specs for Twitter• Naming conventions would need to be enforced. – Suggestion: Username => NGKS_Lname_Fname• Additional resources that could be followed to provide SA: – @StormPrediction – @KAKEweather – @femaregion7 – @NoradNorthcom – @KansasGuard Joint Operations Center 785-274-1117 UNCLASSIFIED
  9. 9. UNCLASSIFIED Way Forward• Other platforms could be utilized for training, such as Slide Share, Vimeo, etc.• Utilization of handheld devices to provide reporting requirements to JOC via alternative networks.• Virtual Classroom training environments could be developed for exercises/training purposes. Joint Operations Center 785-274-1117 UNCLASSIFIED
  10. 10. UNCLASSIFIED Outcome Goals• Establish a platform for Scout Network to provide Near-Realtime SA to KSJOC.• KSJOC provide open source unclassified situational awareness to a larger targeted audience. Joint Operations Center 785-274-1117 UNCLASSIFIED
  11. 11. UNCLASSIFIED Annex A Checklist for OPSEC Designate members of the team responsible for posting content to the official online presence and make sure those individuals are current on all OPSEC training. Make sure all content is submitted to and approved by the commander or the organization’s release authority prior to posting. Make sure all content is posted in accordance with organization public affairs guidance and Army regulations. Monitor social media presence and make sure external social media users are not posting sensitive information on our official presence. Monitor wall and comments posted. Produce training materials and conduct regular social media OPSEC training within our team and with scout network. Distribute social media OPSEC training to the families of Soldiers. It is important to keep them just as informed and up-to-date as the soldiers in our unit. Be vigilant. Never become complacent when it comes to OPSEC. Check social media presences within our organization for OPSEC violations. Never stop working to protect OPSEC. Once the information is out there, it can’t be taken back. Joint Operations Center 785-274-1117 UNCLASSIFIED
  12. 12. UNCLASSIFIED Annex B Checklist for Establishing an Official Army Social Media Presence Get command approval (Delegation of Authority memo) Study Army social media policy and read Army resources – Before starting with social media, it is important to understand Army social media policy. Resources can be found at www.slideshare.net/USArmySocialMedia. Determine goals Determine audience Research and select social media platforms Select name and branding information per Army SOP – www.slideshare.net/USArmySocialMedia/army-social-media-standard-operating- procedure-standardization and www.usarmybrandportal.com or www.army.mil/create Draft content strategy Determine site management strategy Develop policies and training Joint Operations Center 785-274-1117 UNCLASSIFIED

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