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Putting the UX into D - NUX2

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When designers are under pressure to get work done, user research can feel like another way of making the process slower and more expensive, and without much positive impact on the final design. This talk is about how we’re experimenting with designers doing their own user research, early on, with the aim of turning it from an expensive drudge into an easily accessed source of inspiration.

About Jane

Jane is Head of UX&D (Children’s, User Services and Design Research) at BBC Future Media in Salford. She’s worked at the BBC for over a decade on various projects, such as iPlayer, mobile, connected TV, Knowledge and Learning, social, Cbeebies, and CBBC. Jane is as passionate about her work as she is her employer, so much so that she’s named her children after deceased Blue Peter pets*.

*Shep (4) and Goldie (1) – both girls

Sketchnotes from Jane’s talk
From @ FrancisRowland : http://tiny.cc/nux2-jane-sketch2

Published in: Design, Technology, Business
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Putting the UX into D - NUX2

  1. 1. Putting the UX into D
  2. 2. Is your work good enough?
  3. 3. Ruts
  4. 4. I could eat this every day
  5. 5. Design Research Build
  6. 6. Research Design Research Build
  7. 7. Design Research Design Research Build Design Research Build Research
  8. 8. So, what’s the problem?
  9. 9. Convention is the shortcut we use when we don’t know why something is good.
  10. 10. Design Research Build
  11. 11. Design Research Build
  12. 12. Design Research Build
  13. 13. Making something
  14. 14. Ugly Baby.
  15. 15. UGLY BABY
  16. 16. What are we doing differently?
  17. 17. Design like you’re right Test like you’re wrong
  18. 18. Design like you’re right Test like you’re wrong
  19. 19. Creator mode Editor mode
  20. 20. Design Sprints
  21. 21. Day Day Day Day Day 1 2 3 4 5 Understand Diverge Decide Prototype User Research
  22. 22. Lather Rinse Repeat
  23. 23. Research programmes
  24. 24. Research programmes 4 Days
  25. 25. Research as inspiration
  26. 26. Everybody’s a researcher
  27. 27. Wish us luck
  28. 28. The enemies of good UX are
  29. 29. Prioritising the wrong things
  30. 30. Thinking you’re already doing a pretty good job
  31. 31. Thanks Jane Murison @ mewroh ©BBC copyright 2013

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