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www.metropolis.com                                                             $                                          ...
METROPOLIS RESELLERS                                           www.metropolis.comTHE BEST MARGIN IN THE INDUSTRYResellers ...
WHY METROPOLIS                                                 www.metropolis.comOur solutions solve problems your custome...
METROPOLIS PRODUCTS                                                                  www.metropolis.com......................
WHO NEEDS IT?                                                      www.metropolis.comW NEEDS HOMETROPOLISPRODUCTS?Every Bu...
SELLING THE TOTAL SOLUTION                                       www.metropolis.comPositioning: NEW & Existing Business   ...
KEY QUESTIONS TO ASK                                             www.metropolis.comKey Questions: OfficeWatch and ProfitWa...
KEY QUESTIONS TO ASK                                              www.metropolis.comKey Questions: AgentWatch1. Multi-Site...
WE ARE HERE TO HELP                                                  www.metropolis.com1. 24/ SUPPORT     724/7 Technical ...
HIGHEST MARGIN                                            www.metropolis.com     | Reseller Partners| An Easy Fix for Adde...
THE OFFICEWATCH EXAMPLE     | Reseller Partners| An Easy Fix for Added Margin| 2012   11
MAKING IT EASY     W are here to help you every step of the way.      e                        Request a Quote            ...
THANK YOU                                                          Next StepsFOR YOUR                                     ...
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Catalyst part1 easyfix

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Catalyst part1 easyfix

  1. 1. www.metropolis.com $ €AN EASY FIX % 911 ALERTS @ 40% MARGINFOR ADDED BUSINESS 64 EASY ROI TELEMANAGEMENT ©MARGIN ! REVENUE £ :))¥You wouldn’t sell a car without TOLL FRAUD HOTELSa dashboard. Why should phonesystems be different?Metropolis Products Work with AvayaPhone Systems to Bring Visibility to the Enterprise | Reseller Partners| An Easy Fix for Added Margin| 2012 1
  2. 2. METROPOLIS RESELLERS www.metropolis.comTHE BEST MARGIN IN THE INDUSTRYResellers receive 40% margin on productand 100% margin on installation andtraining.EASY INSTALLATIONLess than 20 minutes to install, and24/7 live support from Metropolis.RESIDUAL INCOME40% margin on support sales, EVERYYEAR! | Reseller Partners| An Easy Fix for Added Margin| 2012 2
  3. 3. WHY METROPOLIS www.metropolis.comOur solutions solve problems your customers face everydayDecrease Improve Cut Increaseliability productivity expenses Revenue | Reseller Partners| An Easy Fix for Added Margin| 2012 3
  4. 4. METROPOLIS PRODUCTS www.metropolis.com............................................. ............................................. ............................................. For Businesses For Hotels For Call Centers............................................. ............................................. ............................................. • 911 Alerts • Customize Bill Back • Cradle-To-Grave Views • Toll Fraud Detection • PMS Integration • Call Recording Module • Trunk Analysis • VoIP Hacking Detection • Monitor Hunt Groups • Automated Reporting • Hot Spot Map • Multi-Site Capacity | Reseller Partners| An Easy Fix for Added Margin| 2012 4
  5. 5. WHO NEEDS IT? www.metropolis.comW NEEDS HOMETROPOLISPRODUCTS?Every Business Needsa Dashboard | Reseller Partners| An Easy Fix for Added Margin| 2012 5
  6. 6. SELLING THE TOTAL SOLUTION www.metropolis.comPositioning: NEW & Existing Business 1. Previous clients = Gold mine for potential add-on business 2. Bundle Metropolis products on every quote 3. Setup a demo with Metropolis and your customer 4. Focus on the following vertical markets: | Reseller Partners| An Easy Fix for Added Margin| 2012 6
  7. 7. KEY QUESTIONS TO ASK www.metropolis.comKey Questions: OfficeWatch and ProfitWatch1. 911 Emergency Calls – Does your company have a paper trail and a way to alert if someone dials 911?2. Track Sales Calls – How can your company improve what you cannot measure? How do you track productivity of your employees?3. Marketing Call Tracking – Do you know which marketing campaigns are bringing in the most revenue?4. Bill Back – Does your company bill back by department or to your clients?5. Toll Fraud – How do you prevent and notify management of employee phone abuse or VOIP Hacking? | Reseller Partners| An Easy Fix for Added Margin| 2012 7
  8. 8. KEY QUESTIONS TO ASK www.metropolis.comKey Questions: AgentWatch1. Multi-Site Capacity – Do you have one contact center application to manage your hunt groups from multiple sites?2. Cradle to Grave – Does your company have the data needed to reduce your abandoned calls?3. Intuitive Dashboard – Can you monitor your current service levels in real-time?4. Hunt Group Statistics – How do you track productivity of your agents?5. Call Recording Module – Are you able to easily record and retrieve calls for agent coaching/feedback?6. Threshold Alerts – Are you alerted when your calls begin to back up so you can correct the situation? | Reseller Partners| An Easy Fix for Added Margin| 2012 8
  9. 9. WE ARE HERE TO HELP www.metropolis.com1. 24/ SUPPORT 724/7 Technical support for your clientis included for one year with their purchase 012. SALES SUPPORT 02Demos on demand to help you close 03the sale3. TRAININGMonthly webinar end-user training foryour client and sales training for yourstaff | Reseller Partners| An Easy Fix for Added Margin| 2012 9
  10. 10. HIGHEST MARGIN www.metropolis.com | Reseller Partners| An Easy Fix for Added Margin| 2012 10
  11. 11. THE OFFICEWATCH EXAMPLE | Reseller Partners| An Easy Fix for Added Margin| 2012 11
  12. 12. MAKING IT EASY W are here to help you every step of the way. e Request a Quote Schedule a Demo Submit an Order | Reseller Partners| An Easy Fix for Added Margin| 2012 12
  13. 13. THANK YOU Next StepsFOR YOUR • Call JohannaTIME! (questions, quotes, sales collateral) • Setup a Demo • Attend Part 2:Johanna Monsignore The Avaya Dashboard:954.414.2900 x 656 Unveiling your Datajmonsignore@metropois.com | Reseller Partners| An Easy Fix for Added Margin| 2012 13

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