Things you can do with social mediaSupporting Create a platform to help customers and let customers help themselves and others
Things you can do with social mediaSupporting Create a place to integrateMeshing customer feedback and input in your product cycles, and show them the result.
Things you can do with social mediaSupportingMeshing Doing web care to know whatListening is said about your products and allowing customers to share their thoughts.
Things you can do with social mediaSupportingMeshingListening Give customers a home base with fascinating tools so theyEvangelizing can promote you / your products
Things you can do with Social Media Communicate to improve theSupporting personality of your brand that Branding is identified by your customers, influencing psychologicalMeshing aspect like thoughts, feelings, perceptions, images, experiences, beliefs, attitudes…ListeningEvangelizing
Things you can do with social mediaSupporting Branding Communicate thoughts,Meshing feelings, perceptions, images, Customer retention experiences, beliefs, attitudes… to improve the personality ofListening your brand that is identified by your customers.Evangelizing
Things you can do with social mediaSupporting BrandingMeshing Customer retentionListening eCommerce Create opportunities to increase your sales revenueEvangelizing
Things you can do with social mediaSupporting BrandingMeshing Customer retentionListening e-commerce Create a multi-platform communication campaign andEvangelizing pull effect to identify new Lead potential customers generation
“You are what you share.” Charles Leadbeater
“You are what you share.” Charles Leadbeater
Synthesis. Social media can supply many benefits to your business. - Customer support - Lead generation - Meshing - Listening to your customers - Evangelizing - Customer retention - eCommerce - Branding The key is to produce added-value. Create more value than you capture. We are seeing this change in business now, from who has the most data, to who can derive the most meaning, creating the greater value.
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