Published author, dynamic international speaker, professional trainer/coach/facilitator who helps accelerate growth in organizations. This is Erlain’s passion and mission. She works to get down to the core of the issues that stand in the way of growth in companies. She emphasizes the need to set personal as well as professional goals. She is certified and a Change Management Specialist as well as a member of the Chicago Writers Association and a featured columnist in the Business Development ezine. One-to-One Business Coach Author: 10 Answer Keys Business Books Certified Associate of LMI Riverside, affiliate of Leadership Management® International, Inc. Co-Facilitator of Entrepreneurs Group Lead Auditor / Trainer (Chicago area) for Sales Audits powered by Verde Martin LinkedIn Coach and Workshop Facilitator Designer and Facilitator of customized workshops

1. Published author, dynamic international speaker,
professional trainer/coach/facilitator, Mary Erlain offers
business professionals the development services they
need to thrive in their business roles.
Erlain founded Peak Development Strategies in 2007.
“Connecting the dots and removing barriers!™”
embodies Erlain’s mission in business.
Accelerating growth in organizations is Erlain’s passion
and mission. She speaks on topics that get down to the
core of the issues that stand in the way of growth in
employees.
Subject matter expert:
• Generational Diversity (5 generations in the
workplace)
• Communication
• Sales
• Customer Service
• LinkedIn
• Time Management
• Customer Directed Focus
• Leadership
• Conflict Resolution
• Entrepreneurship

2. TOPICS / EXPERTISE
Accelerate growth by increasing your knowledge and skills!
Mary Erlain creates interactive workshops and training programs to address pressing issues in business. There are topics available to
enhance the knowledge and skill level of the members of your organization.
Mary Erlain will deliver these workshops and training programs for companies in-house, as public presentations, individually through
One-to-One coaching, and nationally/internationally via webinar.
Topics available:
• Communication
– Communicating with the 5 Generations in the Workplace Bridge the gaps in generational diversity
– Team Dynamics Improve team effectiveness and empower work performance.
– Customer Directed Focus Companies that apply this principle thrive by keeping the customer in the center of everything
they do.
– Customer Service Training Retain and create loyal raving fans as your customers.
– Effective Communication Communication is a two-way process where people understand your meaning and reply in
terms that move the conversation forward…easier said than done! This workshops teaches the basic communication
skills to improve effectiveness.
• Sales
– Is Your Business Winning? Sales Acceleration for Modern Businesses An overview of the Verde Martin® Sales Audit to
grow business 30% or more in a year.
– Serial Prospects & Overcoming Objections in the Sales Process Simple techniques to clean your pipeline and increase
your closing ratio.
– Effective Team Selling Techniques for sales teams when more than one professional is involved in the sales process.
– Effective Business Networking Based on the “10 Answer Keys” book, develop stellar networking skills in sales.
• LinkedIn Comes Alive! Workshops/training/coaching to use LinkedIn as a business building tool.
• Using Microsoft Outlook to Successfully Manage the Time in Your Life Tips and tricks to use MS Outlook more effectively.
• Leadership/Management
– Leadership vs. Management –What is the Difference? Leaders should be focused on developing people, Managers
should be focused on results. You can be good at doing both!
– Women in the Forefront of Leadership Women are ascending the ranks in the organizational chart and starting
businesses every day, access your power within to be successful!

3. Books
It is a giving principle that reaps extraordinary results. It is also a principle that very
few have mastered. 10 Answer Keys business books will give you the secrets, and
once mastered will bring you the success you so rightly deserve and desire in business.
Mary Erlain and Meredith Bromfield joined forces to bring you these powerful
business books. They are written to provide both the methodology as well as real-life
examples in short, high-impact books.
Communicating with the 5 Generations in the Workplace
• This is the root cause of many of the problems in business today that affects
growth, productivity, and profitability on the business level, but more
importantly erodes valuable relationships in the workplace.
• “Communicating with the 5 Generations in the Workplace” will change the way
you view your business world (and maybe help you on the home front too).
• This book topic is available as a presentation or Mary Erlain is available to consult,
coach, and train your workforce to embrace their generational
differences. Combined with other available tools that are used in her
management consulting practice, Erlain will help you grow your company to new
levels you never dreamed possible.
• Purchase book on Amazon – Paperback OR Amazon – Kindle

4. Books
Accelerate your business through networking!
Networking grows increasingly complex with the explosion of
social media channels and technology. In turn, what worked in
the days of our parents and grandparents to bring people
together may not be enough today. We wanted to give you
some key ideas, skills and tools to improve the quality of your
networking efforts.
Networking is not rocket science but people science. Knowing
who you want to help and then finding ways to connect to
those people who are looking for that help. Networking is the
lifeblood of a successful business and those who master it reap
fantastic results.

5. Books
Accelerate your referral business!
This book will teach you how to build powerful strategic
business alliances so that you have the success you so rightly
deserve and desire. People everyday go to networking
events with the hopes of finding the perfect client and score
the big sale. Often these types of events net nothing more
than a drawer full of business cards. Building alliances is the
secret to business success because it goes to the core of
what matters. People do business with people they know,
like, and trust. One connection can open up many doors of
trust and respect, and at the end of the day isn’t that what
every business person wants. This is the pathway to
referrals. It is a giving principle that reaps stupendous
results. It is also a principle that very few have mastered.

6. Services
• WHY? Our mission is help people find their God-given
gifts and talents. We believe everything we do
accelerates growth in your business and you!
• HOW? Has your initial plan begun to fail? Our
services are designed to identify gaps and
inefficiencies and help you develop and implement
your Plan B to get you and your company back on
the path to accelerate sustainable growth.
• WHAT? We accelerate growth through Sales
Audits, Entrepreneurs Groups,Workshops & Training,
and Business Coaching

7. Services
Service Offerings
• Sales Audits
• Business Coaching
• Entrepreneurs Group
• Workshops / Speaking / Training
• Peak Networking Group™ (PNG)

8. Services
• We can work collaboratively with other
industry experts to help you enhance
performance and profitability through:
– developing a solid strategic sales plan
– enriching the skills and knowledge of your
people
– offering a closed and confidential peer
environment for problem solving and support
– identifying strengths and concerns to develop
a customized coaching plan

9. Published author, dynamic international speaker,
professional trainer/coach/facilitator, Mary Erlain offers
business professionals the development services they
need to thrive in their business roles.
Erlain founded Peak Development Strategies in 2007.
“Connecting the dots and removing barriers!™”
embodies Erlain’s mission in business.
Accelerating growth in organizations is Erlain’s passion
and mission. She speaks on topics that get down to the
core of the issues that stand in the way of growth in
employees.
Contact Mary at 630.768.1422
M.Erlain@Peak-ds.com
www.Peak-DS.com
www.the5generations.com
www.the10answerkeys.com
www.MaryErlain.com