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The Application Service Provider (ASP) model, through which servers and software applications are located and managed off site by a specialist provider, offer many potential business benefits.
To the user community these technologies offer the potential to reduce IT support costs whilst, at the same time, increase the functionality and processing capabilities.
For software developers the same technology opens the door to a much wider user base.
In many cases ASP solutions remove the need for continued capital investment and allows the customers in-house IT team to focus on improving the use of IT within the business.
Another benefit offered by the ASP solution is that flexibility of access it offers. Users can access their systems via the Internet. This enables them to gain access from almost any location (e.g. home, customer sites, on holiday, etc.). This connection flexibility is provided without the need to invest in expensive wide area networks.