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Daytime Talks, November 16, 2015, NYC
ADBLOCK IS A BOYCOTT
UXAWARDS.ORG @UXAWARDS
DAVID CARROLL
ASSOCIATE PROFESSOR, PARSO...
adblock IS A boycOTT
David Carroll
@profcarroll
Associate Professor of Media Design
Adblocking is the Biggest Boycott in H...
200,000,000 people
block the ads.
THE Biggest boycott
in human history.
— Doc searls
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
if marketers had
been measuring
the market,
they would have
seen this coming.
— Doc searls
David Carroll (@profcarroll) Ad...
» What	is	it?	
» How	did	it	happen?	
» Why	did	it	happen?	
» What	is	happening	now?	
» What	happens	next?	
» What	can	we	d...
7
Idiocracy (2006) Directed by Mike Judge
8
Minority Report (2002) Directed by Steven Spielberg
Mad Men, Season 7 (2014) Created by Matthew Weiner
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
https://theconversation.com/think-youre-reading-the-news-for-
free-new-research-shows-youre-likely-paying-with-your-
priva...
13
Performance
Video / Rich Media
Targeted Networks / AMPs
Vertical / Custom
Mobile
Publisher
Tools
Data Suppliers
Ad Serv...
14
The Online Advertising Ecosystem
12 34
Anonymizing
network or proxy
Service-oriented
media companies that
do campaign m...
Source: Doc SearlsDavid Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
Source: comScore and Sourcepoint
! " # $ % & '
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
⛔ Ad Blocking...
20%
40%
60%
80%
100%
Age 18-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Age 65+
8%9%9%9%
13%
20%
7%8%8%8%11%16%
US UK
! "
D...
Source: comScore and Sourcepoint
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
1.5%
3%
4.5%
6%
7.5%
9%
US ...
Popovers
Non-skippable mid roll
Display ads with audio
Non-skippable pre-roll
Interstitials
Animated display ads
Skippable...
Not annoying
Respects my privacy
Loads faster
Relevant ad content
Nothing, I will always block ads
20% 40% 60% 80%
21%
42%...
Source: Pew Research Center
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
20%
40%
60%
80%
Cleared cookies ...
22
https://theconversation.com/think-youre-reading-the-news-for-free-new-research-shows-youre-likely-paying-with-your-priv...
Zang J, Dummit K, Graves J, Lisker P, Sweeney L. Who Knows What About Me? A Survey of Behind the Scenes Personal Data Shar...
http://recode.net/2015/10/07/mossberg-the-real-trouble-with-web-ads/ http://adage.com/article/datadriven-marketing/behavio...
http://digiday.com/publishers/publishers-data-trackers/
https://twitter.com/jason_kint/status/571399641469730817
http://www.theawl.com/2015/09/welcome-to-the-block-party
http://www.nytimes.com/interactive/2015/10/01/business/cost-of-mo...
27
http://recode.net/2015/09/24/advertising-2-0-a-call-to-think/
http://www.bloomberg.com/features/2015-click-fraud/
https://hbr.org/2015/11/ad-blockers-and-the-next-chapter-of-the-internet
David Carroll (@profcarroll) Adblock	is	a	boycott...
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
http://idlewords.com/talks/what_happens_next_will_amaze_you.htm
- Maciej Ceglowski
http://www.technologyreview.com/featuredstory/543311/the-ad-blocking-kingpin-reshaping-the-web-as-he-prefers-it/
http://fo...
● ●
●
●
●
●
●
0
2000
4000
6000 2012−01
2012−07
2013−01
2013−07
2014−01
2014−07
2015−01
NumberofFilters
Filter
Category
Res...
https://theintercept.com/2015/11/12/edward-snowden-explains-how-to-reclaim-your-privacy/
http://www.wired.com/2015/11/court-says-tracking-web-histories-can-violate-wiretap-act/ http://www.cnbc.com/2015/11/09/pri...
The Matrix (1999) Directed by The Wachowski Brothers
Where is this headed?
what now?
» Will	big	platforms	swallow	up	
publishing,	advertising,	and	
audiences	in	one	gulp?	
» W...
privacy is not
only the right
to keep a secret.
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
privacy is the right
to construct your
own identity.
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
privacy is the right
to own to your own
identity.
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
privacy by design.
big data rights.
David Carroll (@profcarroll) Adblock	is	a	boycott.	 #UXAwards
U X A W A R D S . O R G
2015 UXIES DAYTIME TALKS
THANK YOU!
@UXAWARDS #UXAwards
NOVEMBER 16, 2015 NYC
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"Adblock is a Boycott" Talk at #UXAwards

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There are 200M people blocking the ads. It's the biggest boycott in history (@dsearls). What caused this, what failed, how can we fix it? What's at stake? A quick talk based on industry and academic research and a call to learn from the failures of the past to build a better future for UX, Big Data, publishing, advertising, marketing, and identity rights.

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"Adblock is a Boycott" Talk at #UXAwards

  1. 1. Daytime Talks, November 16, 2015, NYC ADBLOCK IS A BOYCOTT UXAWARDS.ORG @UXAWARDS DAVID CARROLL ASSOCIATE PROFESSOR, PARSONS 2015 UXIES
  2. 2. adblock IS A boycOTT David Carroll @profcarroll Associate Professor of Media Design Adblocking is the Biggest Boycott in History: How Big Data and UX failed massively and how to fix it. Fair use rights reserved. #UXAwards
  3. 3. 200,000,000 people block the ads.
  4. 4. THE Biggest boycott in human history. — Doc searls David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  5. 5. if marketers had been measuring the market, they would have seen this coming. — Doc searls David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  6. 6. » What is it? » How did it happen? » Why did it happen? » What is happening now? » What happens next? » What can we do about it? We’ll look at industry and academic research on adblocking to address these questions: TALK Agenda A quick take on the latest research David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  7. 7. 7 Idiocracy (2006) Directed by Mike Judge
  8. 8. 8 Minority Report (2002) Directed by Steven Spielberg
  9. 9. Mad Men, Season 7 (2014) Created by Matthew Weiner
  10. 10. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  11. 11. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  12. 12. https://theconversation.com/think-youre-reading-the-news-for- free-new-research-shows-youre-likely-paying-with-your- privacy-49694
  13. 13. 13 Performance Video / Rich Media Targeted Networks / AMPs Vertical / Custom Mobile Publisher Tools Data Suppliers Ad Servers DMPs and Data Aggregators Measurement and Analytics Creative Optimization Media Planning and Attribution Verification / Privacy Ad Servers Retargeting SSPs Tag Mgmt Source: Lunascape by LUMA Partners
  14. 14. 14 The Online Advertising Ecosystem 12 34 Anonymizing network or proxy Service-oriented media companies that do campaign management and audience extension Both premium and long- tail sites and networks Measured impressions Network and Exchanges Buyer of Media Placements ADVERTISER OR AGENCY SOURCES OF BOTS Bot Script PHANTOM LAYER Phantom Websites Sold as clicks, views, video plays, or social media likes Botnet Large PPC Network Impression Handlers (platforms and exchanges) Anonymizing Search Engine Traffic Audience Extension or Other Supplier Network Secondary Phantom Site Ad Ad Ad Ad Broker of Traffic BROKER Buyer and Reseller of Traffic and Clicks PUBLISHER Seller of Traffic Provides what the broker requests, often clicks SUPPLIER Phantom Layer Traffic Mixes with Legitimate Traffic Publisher Publisher Networks Exchanges Verification Service Work to Keep Fraud Out of the System5 https://digitalcontentnext.org/blog/2015/09/28/2015-dcn-bot-benchmark-report-what-makes-a-publisher-premium/David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  15. 15. Source: Doc SearlsDavid Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  16. 16. Source: comScore and Sourcepoint ! " # $ % & ' David Carroll (@profcarroll) Adblock is a boycott. #UXAwards ⛔ Ad Blocking ADOPTION RATES BY COUNTRY 5% 10% 15% 20% 25% 30% 30% 28% 16%16%16% 13% 12%
  17. 17. 20% 40% 60% 80% 100% Age 18-24 Age 25-34 Age 35-44 Age 45-54 Age 55-64 Age 65+ 8%9%9%9% 13% 20% 7%8%8%8%11%16% US UK ! " David Carroll (@profcarroll) Adblock is a boycott. #UXAwards ⛔ Ad Blocking ADOPTION RATES BY AGE 👨👩 👴👱 👩 👵 Source: comScore and Sourcepoint
  18. 18. Source: comScore and Sourcepoint David Carroll (@profcarroll) Adblock is a boycott. #UXAwards 1.5% 3% 4.5% 6% 7.5% 9% US UK NL ES CA DE FR CN IN # $ % & '! " . / ⛔📲 Mobile Ad Blocking ADOPTION RATES BY Country
  19. 19. Popovers Non-skippable mid roll Display ads with audio Non-skippable pre-roll Interstitials Animated display ads Skippable mid roll Skippable pre roll Test display ads Still image ads 22.5% 45% 67.5% 90% 33% 33% 39% 55% 61% 71% 73% 78% 81% 83% Source: PageFair % of Respondents who are “completely Unwilling” to view various types of ads David Carroll (@profcarroll) Adblock is a boycott. #UXAwards ⛔🚫 👍 👎 🖕
  20. 20. Not annoying Respects my privacy Loads faster Relevant ad content Nothing, I will always block ads 20% 40% 60% 80% 21% 42% 53% 57% 71% Source: AdBlock Plus Which requirements would be sufficient to allow ads? David Carroll (@profcarroll) Adblock is a boycott. #UXAwards ⛔⚙ 🚫 🎯 ⚡ 👁 🕶
  21. 21. Source: Pew Research Center David Carroll (@profcarroll) Adblock is a boycott. #UXAwards 20% 40% 60% 80% Cleared cookies Deleted/edit post Disable browser cookies 32% 17% 42% 37% 24% 56% 41% 39% 70% 49% 71% 74% 18-29 30-49 50-64 65+ % of adult internet users who have done the following as a result of privacy concerns 🚫❌📛 🍪 📝 ⛔👁 🍪 👦👧 👨👩 👴👵👱 👩👵👦 👨👱
  22. 22. 22 https://theconversation.com/think-youre-reading-the-news-for-free-new-research-shows-youre-likely-paying-with-your-privacy-49694
  23. 23. Zang J, Dummit K, Graves J, Lisker P, Sweeney L. Who Knows What About Me? A Survey of Behind the Scenes Personal Data Sharing to Third Parties by Mobile Apps. Technology Science. 2015103001. October 30, 2015. http://techscience.org/a/2015103001 Who Knows What About Me? A Survey of Behind the Scenes Personal Data Sharing to Third Parties by Mobile Apps Jinyan Zang, Krysta Dummit, James Graves, Paul Lisker, and Latanya Sweeney Highlights • We tested 110 popular, free Android and iOS apps to look for apps that shared personal, behavioral, and location data with third parties • 73% of Android apps shared personal information such as email address with third parties, and 47% of iOS apps shared geo-coordinates and other location data with third parties • 93% of Android apps tested connected to a mysterious domain, safemovedm.com, likely due to a background process of the Android phone • We show that a significant proportion of apps share data from user inputs such as personal information or search terms with third parties without Android or iOS requiring a notification to the user Zang J, Dummit K, Graves J, Lisker P, Sweeney L. Who Knows What About Me? A Survey of Behind the Scenes Personal Data Sharing to Third Parties by Mobile Apps. Technology Science. 2015103001. October 30, 2015. http://techscience.org/a/2015103001 Sharing of sensitive data by Android apps (left) to domains (right) http://techscience.org/a/2015103001/
  24. 24. http://recode.net/2015/10/07/mossberg-the-real-trouble-with-web-ads/ http://adage.com/article/datadriven-marketing/behavioral-advertising-crucial/291858/
  25. 25. http://digiday.com/publishers/publishers-data-trackers/ https://twitter.com/jason_kint/status/571399641469730817
  26. 26. http://www.theawl.com/2015/09/welcome-to-the-block-party http://www.nytimes.com/interactive/2015/10/01/business/cost-of-mobile-ads.html http://www.theawl.com/2015/09/welcome-to-the-block-party
  27. 27. 27 http://recode.net/2015/09/24/advertising-2-0-a-call-to-think/ http://www.bloomberg.com/features/2015-click-fraud/
  28. 28. https://hbr.org/2015/11/ad-blockers-and-the-next-chapter-of-the-internet David Carroll (@profcarroll) Adblock is a boycott. #UXAwards doc searls -
  29. 29. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  30. 30. http://idlewords.com/talks/what_happens_next_will_amaze_you.htm - Maciej Ceglowski
  31. 31. http://www.technologyreview.com/featuredstory/543311/the-ad-blocking-kingpin-reshaping-the-web-as-he-prefers-it/ http://fortune.com/2015/11/12/media-platforms/
  32. 32. ● ● ● ● ● ● ● 0 2000 4000 6000 2012−01 2012−07 2013−01 2013−07 2014−01 2014−07 2015−01 NumberofFilters Filter Category Restricted Blocking Unrestricted Sitekey Added Sedo Sitekey Whitelist Released in ABP 2.0 Added Reddit Added Conversion Tracking for DoubleClick Added Google Search ads Added About.com Added Unrestricted AdSense for Search Figure 3: The growth of the Acceptable Ads whitelist. The whitelist has grown steadily since its introduction in 2011. On average, this filter list is updated every 1.5 days, adding or modifying 11.4 exception filters. The most recent version (Rev. 988 on April 28, 2015) includes 5,936 filters. Among these are exceptions for domain parking services, conversions tracking, and third-party ad networks. 3. ACCEPTABLE ADS In May 2011, Adblock Plus’s creator, Wladimir Palant, outlined Eyeo’s practices have incensed some publishers to such a degree that they have accused the company of “extortion” and “shaking
  33. 33. https://theintercept.com/2015/11/12/edward-snowden-explains-how-to-reclaim-your-privacy/
  34. 34. http://www.wired.com/2015/11/court-says-tracking-web-histories-can-violate-wiretap-act/ http://www.cnbc.com/2015/11/09/privacy-will-hit-tipping-point-in-2016.html http://www.mondaynote.com/2015/11/09/ad-blockers-will-change
  35. 35. The Matrix (1999) Directed by The Wachowski Brothers
  36. 36. Where is this headed? what now? » Will big platforms swallow up publishing, advertising, and audiences in one gulp? » Will adtech and media buying show any restraint? » Will publishers sell direct? » Will people recapture their privacy? David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  37. 37. privacy is not only the right to keep a secret. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  38. 38. privacy is the right to construct your own identity. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  39. 39. privacy is the right to own to your own identity. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  40. 40. privacy by design. big data rights. David Carroll (@profcarroll) Adblock is a boycott. #UXAwards
  41. 41. U X A W A R D S . O R G 2015 UXIES DAYTIME TALKS THANK YOU! @UXAWARDS #UXAwards NOVEMBER 16, 2015 NYC
  • jason_kint

    Nov. 16, 2015

There are 200M people blocking the ads. It's the biggest boycott in history (@dsearls). What caused this, what failed, how can we fix it? What's at stake? A quick talk based on industry and academic research and a call to learn from the failures of the past to build a better future for UX, Big Data, publishing, advertising, marketing, and identity rights.

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