Design Thinking for Educators Discovery through Prototyping

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The process of design thinking as a professional development resource for educators. This slide deck walks through the discovery through experimentation phase, and uses the design thinking language as it appears in designthinkingforeducators.com

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  • IDEO Student Deskchairs are hooks. Space under desk for a backpackIt has a bucket seat that swivelsWheels!Desktops integrate like a conference table
  • You need to understand the people for whom you are designing. You must build empathy for who they are and what is important to them. Watch how they interact with their environment and look for clues that reveal how they feel. The best solutions come out of the best insights into human behavior.Observe: View users and their behavior in the context of their lives.Engage: Interact with and interview users through both scheduled and short encounters.Immerse: Experience what your user experiences.
  • With our experience may come assumptions, misconceptions and stereotypes. This restricts empathy. Rules: Don’t Judge. Question everything. Be truly curious. Find patterns. Listen. Be intentional with your observations. Use all of your senses to observe. What are you smelling, feeling, seeing through the experience.
  • Ask why. Never say “usually.” Encourage stories. Pay attention to non-verbal cues. Don’t be afraid of silence. Ask questions neutrally. Be prepared to capture.
  • Capture this information in small, self selected groups of 5-8.
  • Capture this information in small, self selected groups of 5-8.
  • Interview a colleague with the questions you have selected. 5 minutes. Everyone else in the group take notes.
  • Gain a fresh perspective.
  • Gain a fresh perspective. SportsOutside activitiesThink Dan Pink’s Drive: Autonomy, Mastery, and Purpose Are we EMPOWERING students?
  • Unpack and synthesize empathy findings and look for insights, and scope a specific challenge to focus on. Develop a deep understanding of the user and come up with an actionable statement. This stage explicitly states the problem that is being addressed through the design efforts. How might we….
  • In self selected groups of 5-8, each team member will come up and talk about what they heard and saw in the field. Compare notes, and share stories. Listen, and jot down one word you heard the team member say.
  • Group post its with words into generalized ideas or concepts. Work in groups 5-8.
  • Say: What were some of the quotes the user said?Do: What actions and behaviors did you notice? (Did their voice change? Did they wring their hands?)Think: What might your user be thinking? Feel: What emotions might your subject be feeling?Identify the needs of the user based on the traits you noticed. Identify insights.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • You need to understand the people for whom you are designing. You must build empathy for who they are and what is important to them. Watch how they interact with their environment and look for clues that reveal how they feel. The best solutions come out of the best insights into human behavior.Observe: View users and their behavior in the context of their lives.Engage: Interact with and interview users through both scheduled and short encounters.Immerse: Experience what your user experiences.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • You need to understand the people for whom you are designing. You must build empathy for who they are and what is important to them. Watch how they interact with their environment and look for clues that reveal how they feel. The best solutions come out of the best insights into human behavior.Observe: View users and their behavior in the context of their lives.Engage: Interact with and interview users through both scheduled and short encounters.Immerse: Experience what your user experiences.
  • This is a COMPOSITE profile of our user base. It’s a semi-fictional character who embodies the human observations the team has made in the field. Includes “typical” characteristics or trends seen across all interviews.
  • Design Thinking for Educators Discovery through Prototyping

    1. 1. DESIGN THINKING FOR EDUCATORS www.thecreativitycollective.com
    2. 2. Design Thinking applies the tools and processes from the design disciplines (architecture, landscape architecture, interior design, graphic design, product design, apparel design and others) to solve problems. www.thecreativitycollective.com
    3. 3. IDEO Shopping Cart Design 5 day Shopping Cart Challenge www.thecreativitycollective.com
    4. 4. An experienced design thinker maintains a mindset which instinctively reframes problems into opportunities. www.thecreativitycollective.com
    5. 5. www.thecreativitycollective.com
    6. 6. www.thecreativitycollective.com
    7. 7. Design Thinking Process Adapted from Stanford d.school and designthinkingforeducators.com www.thecreativitycollective.com
    8. 8. The Process Visualized DIVERGENCE AND CONVERGENCE www.thecreativitycollective.com
    9. 9. www.thecreativitycollective.com
    10. 10. Observe. Engage. Immerse. DISCOVERY www.thecreativitycollective.com
    11. 11. Assume a Beginner’s Mindset Empathy requires intentional Observation www.thecreativitycollective.com
    12. 12. Tactic: Interviews Encourage stories, observe emotion & body language, ask why? www.thecreativitycollective.com
    13. 13. Activity: Sources of Inspiration •Imagine Interesting people to meet •Who are the most motivated students, parents, colleagues, friends you know? •Imagine the Extremes •Who are the least motivated students, parents, colleagues, friends you know? •What are some activities that will allow you to gather information about their intrinsic motivations? Tactic: Interviews Encourage stories, observe emotion & body language, ask why? www.thecreativitycollective.com
    14. 14. Select Participants •What are some specific characteristics? •Quiet child •Dedicated administrator •Gender/ethnicities/ages •Plan your logistics •Survey, Face to Face Interviews, Writing Prompts •Build a Question Guide •No Yes/No Questions •Encourage Storytelling “Tell me about….” Tactic: Interviews Encourage stories, observe emotion & body language, ask why? www.thecreativitycollective.com
    15. 15. Tactic: Interviews Encourage stories, observe emotion & body language, ask why? www.thecreativitycollective.com
    16. 16. Tactic: Analogous Inspiration Maps Create inspiration boards for insights www.thecreativitycollective.com
    17. 17. Create an Analogous Inspiration Board •Where do we find spaces where students are intrinsically motivated? •What do these spaces look like? •Quotes •Photos •Books •Ideas Tactic: Analogous Inspiration Maps Create inspiration boards for insights www.thecreativitycollective.com
    18. 18. Searching for Insights & Scope a Challenge INTERPRETATION www.thecreativitycollective.com
    19. 19. Tactic: Story Share and Capture Unpack Observations and Get Team Members up to Speed www.thecreativitycollective.com
    20. 20. Tactic: Saturate and Group Organize information & Synthesize Data www.thecreativitycollective.com
    21. 21. Tactic: Empathy Map Create a Deep Understanding of the User www.thecreativitycollective.com
    22. 22. Say Do Think Feel Tactic: Empathy Map Say/Do/Think/Feel www.thecreativitycollective.com
    23. 23. Tactic: Composite Character Profile Focus on Salient and Relevant Characteristics of the Composite Character www.thecreativitycollective.com
    24. 24. Tactic: Composite Character Profile Focus on Salient and Relevant Characteristics of the Composite Character www.thecreativitycollective.com
    25. 25. Next Steps As you fully discover and define the problem you want to solve, move into the idea generation or brainstorming stage www.thecreativitycollective.com
    26. 26. Defer Judgment. Go for Quantity. Get wild. IDEATION www.thecreativitycollective.com
    27. 27. TACTIC: Write It, Say It, Slam It (Warm Up) Think of ways that you could improve the modern vehicle. www.thecreativitycollective.com
    28. 28. Tactic: Attribute Listing List shape, texture, feel, size, details. What is 1 attribute you might change/add/remix? www.thecreativitycollective.com
    29. 29. Tactic: SCAMPER Substitute, Combine, Adapt, Modify, Put 2 another use, Eliminate, Reverse www.thecreativitycollective.com
    30. 30. Tactic: Brain Writing Write three ideas. Pass it on. Build on what others have written. www.thecreativitycollective.com
    31. 31. Tactic: Harvest: Cluster & Vote Cluster ideas into themes. Write the theme on one large post-it. Vote (using the small round stickers) on 2 of your favorite themes. www.thecreativitycollective.com
    32. 32. Time to get those ideas out of your head and into your hands. EXPERIMENTATION (PROTOTYPING) www.thecreativitycollective.com
    33. 33. Tactic: Testing with Users Take your idea and remix a current lesson plan. www.thecreativitycollective.com
    34. 34. TACTIC: Prototype to Test What do you hope to test with the users? What sorts of behaviors do you expect? How will you gather feedback? www.thecreativitycollective.com
    35. 35. Before you leave… WHAT WILL STICK WITH YOU AFTER THIS SESSION TODAY? www.thecreativitycollective.com
    36. 36. Thanks for being crazy.

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