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CDW Overview


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General overview of CDW

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CDW Overview

  1. 1. Executive Overview
  2. 2. <ul><li>Leading provider of technology solutions and services for: </li></ul><ul><ul><li>Small business » Government </li></ul></ul><ul><ul><li>Medium/large business » Education </li></ul></ul><ul><ul><li>Non-profit organizations » Healthcare </li></ul></ul><ul><li>WHAT IS CDW? </li></ul><ul><li>CDW is a technology company. </li></ul><ul><li>We are dedicated to supporting businesses and institutions with the Information Technology they need to drive value while managing costs. </li></ul><ul><li>We provide a full range of hardware, software and services from the best the industry has to offer. </li></ul><ul><li>We bring our know-how to bear to make IT work for you no matter what. </li></ul>Executive Overview
  3. 3. <ul><li>Founded in 1984 </li></ul><ul><ul><li>Employs more than 6300 coworkers </li></ul></ul><ul><ul><li>In 2007, CDW generated sales of $8.145 billion </li></ul></ul><ul><ul><li>963,000 square feet in our two Distribution Centers locations </li></ul></ul><ul><ul><li>49,000 square feet in our Configuration Centers </li></ul></ul><ul><ul><li>Largest technology reseller in the U.S. </li></ul></ul><ul><ul><li>Principal source of technology products and services, including top brands like Acer, Adobe, Cisco, EMC, Fujitsu, HP, IBM, Lenovo, Microsoft, Panasonic, Quantum, Samsung, Sony, Symantec, ViewSonic and Xerox </li></ul></ul>Executive Overview <ul><li>ABOUT CDW </li></ul>
  4. 4. Executive Overview <ul><li>Honors and Awards </li></ul><ul><ul><li>Best Places to Work in I.T. — No. 66 Computerworld (July 2008) </li></ul></ul><ul><ul><li>America’s Most Admired Companies — No. 1 Wholesalers: Electronics </li></ul></ul><ul><ul><li>FORTUNE magazine (March 2008) </li></ul></ul><ul><ul><li>America’s Largest Private Companies — No. 39 Forbes magazine (November 2007) </li></ul></ul><ul><ul><li>20 Great Employers for New Grads — No. 19 FORTUNE magazine (May 2007) </li></ul></ul><ul><li>ABOUT CDW </li></ul><ul><ul><li>Top Companies to Work For in 2007 The Black EOE Journal (October 2007) </li></ul></ul><ul><ul><li>Top Companies to Sell For Selling Power (November 2007) </li></ul></ul><ul><ul><li>VARBusiness 500 — No. 13 VARBusiness (June 2007) </li></ul></ul><ul><ul><li>2007 Logistics Management Best Practices Award — Gold Winner Logistics Management magazine (June 2007) </li></ul></ul>
  5. 5. <ul><li>CDW OFFERS INDUSTRY EXPERTISE </li></ul>Executive Overview Healthcare Financial Services Manufacturing Insurance Retail Distribution Food and Beverage Life Sciences
  6. 6. <ul><li>CDW HAS LOCAL PRESENCE AND NATIONAL COVERAGE </li></ul>Enterprise Hosting, Distribution and Configuration Centers Sales and Services Offices Local Sales Coverage Executive Overview From initial assessment and design to onsite installation and managed services, CDW works closely with you to be always at your service, wherever you are located.
  7. 7. <ul><li>Here for your every need… </li></ul><ul><ul><li>Account manager committed to your goals and success </li></ul></ul><ul><ul><li>A team of technology specialists , with expertise in 13 disciplines, offers expertise in designing customized solutions </li></ul></ul><ul><ul><li>Field account executives provide onsite sales representation (face-to-face visibility) </li></ul></ul><ul><ul><li>Advanced technology engineers can assist with the implementation and long-term management of solutions </li></ul></ul><ul><ul><li>Technical support ensures your systems continually operate at optimal efficiency </li></ul></ul><ul><ul><li>My Account on — fast, easy online ordering, industry trends and insights, purchasing and payment selection, order status and history, online asset management, and real-time account team status </li></ul></ul>Executive Overview <ul><li>CDW BELIEVES IN COMPREHENSIVE CUSTOMER SUPPORT </li></ul>
  8. 8. <ul><li>CDW OFFERS ONLINE TOOLS FOR ANYTIME-ACCESS TO YOUR ACCOUNT </li></ul><ul><ul><li>Resource tool for your business </li></ul></ul><ul><ul><li>Information on the technology solutions that are right for your industry </li></ul></ul><ul><ul><ul><li>Technology trends </li></ul></ul></ul><ul><ul><ul><li>Industry insights </li></ul></ul></ul><ul><ul><li>Account management </li></ul></ul><ul><ul><ul><li>Real-time status of your account team </li></ul></ul></ul><ul><ul><ul><li>Secure 24x7x365 online access and assistance </li></ul></ul></ul><ul><ul><ul><li>Easy online ordering </li></ul></ul></ul><ul><ul><ul><li>Purchasing and payment selection </li></ul></ul></ul><ul><ul><ul><li>View order status and history </li></ul></ul></ul><ul><ul><li>Asset management </li></ul></ul>Executive Overview
  9. 9. <ul><li>CDW OFFERS BEST-IN-CLASS TECHNOLOGY SOLUTIONS </li></ul><ul><ul><li>Resources to build out a complete solution under one roof </li></ul></ul><ul><ul><ul><li>Hardware, software, peripherals, infrastructure and services </li></ul></ul></ul><ul><ul><ul><li>More than 1300 industry-leading brands </li></ul></ul></ul><ul><ul><li>Assessment and onsite installation </li></ul></ul><ul><ul><li>I.T. solutions availability — when you need it </li></ul></ul><ul><ul><ul><li>ISO 9001:2000 certification </li></ul></ul></ul><ul><ul><ul><li>Solution arrives accurately and on time: one more way we serve as an extension of your business </li></ul></ul></ul><ul><ul><ul><li>State-of-the-art Configuration Center = customized solutions, out-of-box ready </li></ul></ul></ul><ul><ul><ul><li>Same day/next day turnaround for most orders </li></ul></ul></ul><ul><ul><li>Dedicated expertise in delivery of new I.T. solutions and help addressing complete I.T. challenges </li></ul></ul>Executive Overview
  10. 10. Executive Overview Networking Mobile POS/AIDC Security <ul><li>CDW HAS A BROAD RANGE OF TECHNOLOGY SPECIALISTS ON STAFF </li></ul>Document Management Software Software Licensing Power Telephony/IP Storage Servers Carrier Services
  11. 11. <ul><li>CDW OFFERS SERVICES TO HELP MAXIMIZE TECHNOLOGY INVESTMENT </li></ul><ul><li>Product Protection </li></ul><ul><ul><li>For out-of-warranty and in-warranty repair services from leading manufacturers — deployment on time and on budget </li></ul></ul><ul><li>Repair Services </li></ul><ul><ul><li>Quick problem resolution </li></ul></ul><ul><ul><li>Factory-certified technicians </li></ul></ul><ul><ul><li>Advanced facilities </li></ul></ul><ul><ul><li>Decades of experience </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Right service levels </li></ul></ul><ul><ul><li>ISVs in compliance </li></ul></ul><ul><ul><li>CDW makes it easy to manage </li></ul></ul>Executive Overview
  12. 12. <ul><li>CDW PROVIDES ADVANCED TECHNOLOGY SERVICES </li></ul>Executive Overview CDW offers comprehensive support and expertise to help customers enhance collaboration, strengthen business resilience, improve workforce mobility and create a more secure, integrated network
  13. 13. <ul><li>CDW HAS A SOLUTION PATH TO HELP YOU MEET YOUR I.T. CHALLENGES </li></ul>Executive Overview I.T. Business Challenges CDW Delivers: Product Availability/ Competitive Pricing Inventory/In Stock/Drop Ship from Manufacturer Right Technology When You Need It Seamless Purchasing Close Vendor Partnerships Pass on Savings Reliable Service and Support Dedicated Account Team/200+ Specialists/ROI Calculator Better Total Cost of Ownership Access to Technical Expertise Asset Tracking/License Management 24x7x365 Online My Account Access Solution Configuration Onsite/State-of-the-Art Configuration Center Improved Operational Efficiencies Post-Sales Support Product Protection Services, Warranties and Support
  14. 14. <ul><li>THE CDW ADVANTAGE </li></ul>Partner with you for effective collaboration and I.T. solutions that work Technology Expertise to help you meet your ongoing I.T. challenges I.T. Support to serve as an extension of your business Executive Overview
  15. 15. Thank You/Questions