04 pss concept development

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04 pss concept development

  1. 1. 06-05-2014 106-05-2014 1 CLICK TO EDIT CLICK TO EDITProviding a toolbox and an instruction manual for PSS BY : Knud Finken kfin@ipu.dk PSS Tools
  2. 2. 06-05-2014 206-05-2014 2 Model/Table Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships • PSS concepts are proposals for a carefully integrated chain of product and service offerings. PSS concepts • REFER TO MAN TRUCK FROM CONF 1 • Conference 1 The MAN example from the first PROTEUS conference
  3. 3. 06-05-2014 306-05-2014 3 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Development Phases
  4. 4. 06-05-2014 406-05-2014 4 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Four Fundamental PSS Dimensions
  5. 5. 06-05-2014 506-05-2014 5 Model/Table Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships • 100+ tools developed or applied for PSS development. • Tried and tested • Maritime focus New tools developed or adapted The right tools for your Company?
  6. 6. 06-05-2014 606-05-2014 6 Model/Table Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships • Support for development phases. • Coverage of all dimensions. PROTEUS Toolbox A. PSS Audit Matrix B. Ecosystem Map C. User Activity Cycle D. Product Life Gallery E. Service Blueprint F. TCO Chart G. Value Strategy Canvas H. PSS Configurator I. PSS Morphology J. PSS Concept Evaluator K. Design For PSS
  7. 7. 06-05-2014 706-05-2014 7 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships B Ecosystem Map
  8. 8. 06-05-2014 806-05-2014 8 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships C User Activity Cycle
  9. 9. 06-05-2014 906-05-2014 9 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships D Product Life Gallery
  10. 10. 06-05-2014 1006-05-2014 10 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships E Service Blueprint
  11. 11. 06-05-2014 1106-05-2014 11 CLICK TO EDIT CLICK TO EDIT BY : Krestine Mougaard kmou@mek.dtu.dk Unveiling of: PSS Configurator
  12. 12. 06-05-2014 1206-05-2014 12 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Mapping new PSS Upgradable services + proactive contact Service agreements + product/service packages Performance + financing “coupon service”
  13. 13. 06-05-2014 1306-05-2014 13 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Affinity mapping 48 offerings + 7 channels = 2970 combinations
  14. 14. 06-05-2014 1406-05-2014 14 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Affinity mapping
  15. 15. 06-05-2014 1506-05-2014 15 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  16. 16. 06-05-2014 1606-05-2014 16 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  17. 17. 06-05-2014 1706-05-2014 17 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  18. 18. 06-05-2014 1806-05-2014 18 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  19. 19. 06-05-2014 1906-05-2014 19 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  20. 20. 06-05-2014 2006-05-2014 20 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  21. 21. 06-05-2014 2106-05-2014 21 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  22. 22. 06-05-2014 2206-05-2014 22 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  23. 23. 06-05-2014 2306-05-2014 23 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  24. 24. 06-05-2014 2406-05-2014 24 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  25. 25. 06-05-2014 2506-05-2014 25 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
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  30. 30. 06-05-2014 3006-05-2014 30 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  31. 31. 06-05-2014 3106-05-2014 31 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  32. 32. 06-05-2014 3206-05-2014 32 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  33. 33. 06-05-2014 3306-05-2014 33 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  34. 34. 06-05-2014 3406-05-2014 34 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  35. 35. 06-05-2014 3506-05-2014 35 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  36. 36. 06-05-2014 3606-05-2014 36 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships PSS Configurator
  37. 37. 06-05-2014 3706-05-2014 37 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Try it out your self.... www.proteus.dtu.dk/result s
  38. 38. 06-05-2014 3806-05-2014 38 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships 11 Tools in context
  39. 39. 06-05-2014 3906-05-2014 39 Click to edit Master title style Presentation titleWorld-Class Servitization, methods, cases and partnerships Developing PSS concepts

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