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Agile Balanced Scorecard -Agile Tour 2011 Pune

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Balanced Scorecard has traditionally been used across multiple industries for managing the organization performance towards the achievment of it's strategic goals. This session will introduce key performance indicators for a Balanced Scorecard in an Agile context, which can lead to similar strategic focus and organizational alignment and how to capture the typical agile metrics in the overall Balanced scorecard for software projects.

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Agile Balanced Scorecard -Agile Tour 2011 Pune

  1. 1. Balanced Scorecard for the agile enterprise Asheesh Mehdiratta Pitney Bowes
  2. 2. Me?www.agiletour.org
  3. 3. Enterprise ? www.agiletour.org 3
  4. 4. Strategy : GO NORTH ! www.agiletour.org 4
  5. 5. Do you know? ??? ??? www.agiletour.org
  6. 6. I Measure ! Balanced Scorecard www.agiletour.org
  7. 7. Hmm… are you sure ? www.agiletour.org
  8. 8. Constant ? www.agiletour.org
  9. 9. New kid ? www.agiletour.org
  10. 10. What’s Your Frequency?Business UserValue OrientationOperational FutureExcellence Orientation Agile Balanced Scorecard www.agiletour.org 10
  11. 11. Business ValueMajor releases per quarterFeatures per releaseProduct Backlog burndownTechnical Debt burndownProduct flexibility www.agiletour.org 11
  12. 12. User OrientationNet promoter score# Service callsService calls cycle timeCustomer Survey response%#Defects reported (Live/Beta) www.agiletour.org 12
  13. 13. Operational Excellence#Features/developer/release#Projects completed +/-2 sprint# Field issue resolution ~30 days~% Tests passing / daily buildsCycle time & waste removed www.agiletour.org 13
  14. 14. Future OrientationEmployee engagement score# New Competency/employee# Training hours/employee# Cross functional teams www.agiletour.org 14
  15. 15. and some simple scores…#Roles ^ # RulesTime to ValueNew PartnershipsCustomer driven innovations www.agiletour.org 15
  16. 16. www.agiletour.org
  17. 17. Email: asheesh.mehdiratta@gmail.comBlog: http://agilejourneys.blogspot.comTwitter: @amehdirattaSkype: amehdiratta
  18. 18. CreditsEsther Derby and Mike CohnPhoto credits:Sonicstate.comsoundexchange2.comcreditrepairentourage.comfreecircuitdiagrams4u.blogspot.comchart-magic.comkarisburton.wordpress.comgetodd.comTutorialspoint.com05/11/10 www.agiletour.org

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