Social Reference:
Harnessing the Hive Mind
       Margaret Smith
     New York University
      October 26, 2009


       ...
Meet the Hives!

●   Yahoo! Answers        ●   AskMetafilter
●   Askville              ●   Fluther
●   Wikianswers        ...
Not all hives are equal...

        http://www.flickr.com/photos/arrangingmatches/60987970
Where do deer sleep?
          (from http://www.answerbag.com/q_view/7990)


●   “At a Days Inn if the Hilton is full.”
● ...
Forums/Messageboards
AskMetafilter
http://ask.metafilter.com


Library Society of the World FriendFeed Room
http://friendf...
Wikis
Wikipedia Help Desk
http://en.wikipedia.org/wiki/Wikipedia_help_desk


Wikianswers
http://answers.wikia.com/




   ...
Blogs
BobstRef
http://bobstreference.wordpress.com


Newman Library Reference Blog
http://blsciblogs.baruch.cuny.edu/newma...
Basic hive construction

●   Forum/messageboard: pHpBB, SMF
    GoogleGroup, Tangler, Lefora, FriendFeed

●   Wiki: PBwiki...
Growing your hive

Pollen (what content goes in?)


Honey (what reward/motivation comes out?)




                     htt...
Staffing your hive
Worker bees (who contributes?)
●   Skill level
●   Security
●   Anonymity




                         ...
What if my workplace hates bees
 and beehives and extended
     metaphors generally?
        “Slam the Boards!”




      ...
Thanks!




              Margaret Smith
               @megvmeg
            New York University
          margaret.smith@...
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Social Reference: Harnessing the Hivemind

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This is a presentation I gave at Internet Librarian 2009 in Monterey, CA.

Published in: Technology, Design

Social Reference: Harnessing the Hivemind

  1. 1. Social Reference: Harnessing the Hive Mind Margaret Smith New York University October 26, 2009 http://www.flickr.com/photos/max_westby/8723397/
  2. 2. Meet the Hives! ● Yahoo! Answers ● AskMetafilter ● Askville ● Fluther ● Wikianswers ● Answerbag ● Wiki Answers ● Maholo Answers ● Vark.com ● Wikipedia Help Desk http://www.flickr.com/photos/wheatfields/136409466/
  3. 3. Not all hives are equal... http://www.flickr.com/photos/arrangingmatches/60987970
  4. 4. Where do deer sleep? (from http://www.answerbag.com/q_view/7990) ● “At a Days Inn if the Hilton is full.” ● “actually, deer are arboreal. they create nests high up in the trees from scraps of their prey. ie: squirrels, cats, etc.. also, deer are known for their brachiation abilities. their main method of locomotion through the trees is vertical swinging and leaping.” ● “Why would you want to know? Under bushes.” http://www.flickr.com/photos/nikonvscanon/906727708/
  5. 5. Forums/Messageboards AskMetafilter http://ask.metafilter.com Library Society of the World FriendFeed Room http://friendfeed.com/lsw http://www.flickr.com/photos/calafellvalo/2860952642
  6. 6. Wikis Wikipedia Help Desk http://en.wikipedia.org/wiki/Wikipedia_help_desk Wikianswers http://answers.wikia.com/ http://www.flickr.com/photos/max_westby/8723398
  7. 7. Blogs BobstRef http://bobstreference.wordpress.com Newman Library Reference Blog http://blsciblogs.baruch.cuny.edu/newmanreference/ http://www.flickr.com/photos/max_westby/8723399
  8. 8. Basic hive construction ● Forum/messageboard: pHpBB, SMF GoogleGroup, Tangler, Lefora, FriendFeed ● Wiki: PBwiki, MediaWiki ● Blog: Wordpress, Blogger, Tumblr http://www.flickr.com/photos/wohack/3727256393
  9. 9. Growing your hive Pollen (what content goes in?) Honey (what reward/motivation comes out?) http://www.flickr.com/photos/arimoore/100959827
  10. 10. Staffing your hive Worker bees (who contributes?) ● Skill level ● Security ● Anonymity Beekeepers (who supports?) ● Moderation ● Maintenance
  11. 11. What if my workplace hates bees and beehives and extended metaphors generally? “Slam the Boards!” http://www.flickr.com/photos/che_fox/3002282095
  12. 12. Thanks! Margaret Smith @megvmeg New York University margaret.smith@nyu.edu

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