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TOMATO,TOMA-TAH
Building Interdepartmental Relationships to Benefit the Classroom & the
Institution
Meghan Wendy
Welcome.
Enrollment
Management
• FinancialAid
• Registration
• Admissions
Student Life
• Dean of
Students
• Residence
Halls
• Activ...
So this means…
Count off by 4s!
Enrollment
Management
• FinancialAid
• Registration
• Admissions
Student Life
• Dean of
Students
• Residence
Halls
• Activ...
What are your top 3-5 priorities?
Enrollment Management
• Example
Student Services
• Example
Student Life
• Example
Facult...
What now?
User Experience
Their Motivations
What do
they need?
Why do
they need
this?
How can
they do
this?
Your Objectives
What do
...
What do we want to
happen?
…did it happen?
Data points
Quantifying the intangible
-
or-
1. Define
metrics
2. Define
baseline
3. Start the
process
4. Assess
The more users’ expectations prove
right, the more they will
feel in control of the system
and the more they will like it....
QUESTIONS?
Thank you!
CONTACT
Wendy Dusek
wendy.dusek@witc.edu
Meghan Hatalla
meg.hatalla@century.edu | megtalla.com
Tomato, Toma-tah: Building Interdepartmental Relationships to Benefit the Classroom & the Institution
Tomato, Toma-tah: Building Interdepartmental Relationships to Benefit the Classroom & the Institution
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Tomato, Toma-tah: Building Interdepartmental Relationships to Benefit the Classroom & the Institution

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We've all experienced the sensation of participating in a conversation, yet feeling that the the other party is speaking a different language. It’s not the tomato-tomah-ta syndrome—you’re probably just talking with someone from IT. But truth is, there’s a lot we can learn from each other.

The web-related field of user experience focuses on using elements to build positive online experiences for web users. Many of the principles are relative to building courses, online, in person, or hybrid. This hot topic session will pose a scenario with provocative questions on how cross-functional groups can work together toward a common goal:

- How user experience principles apply not only to websites, but courses
- How creating better experiences in the classroom and online can positively affect institutional culture—and proving it using data
- How successful classroom/instructional design strategies can enable cross functional groups to work together toward a common goal
- How to start applying these principles and techniques

Presented by the archetype of opposing parties—a mother/daughter team from separate institutions, one faculty member and the other an user experience designer—this session promises to give attendees the tools they need to speak tomato and tomah-ta.

Published in: Education
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Tomato, Toma-tah: Building Interdepartmental Relationships to Benefit the Classroom & the Institution

  1. 1. TOMATO,TOMA-TAH Building Interdepartmental Relationships to Benefit the Classroom & the Institution
  2. 2. Meghan Wendy
  3. 3. Welcome.
  4. 4. Enrollment Management • FinancialAid • Registration • Admissions Student Life • Dean of Students • Residence Halls • Activities Faculty & Advising • Course sequence • Advising Student Services • Disability Services • Veteran Services
  5. 5. So this means… Count off by 4s!
  6. 6. Enrollment Management • FinancialAid • Registration • Admissions Student Life • Dean of Students • Residence Halls • Activities Faculty & Advising • Course sequence • Advising Student Services • Disability Services • Veteran Services
  7. 7. What are your top 3-5 priorities? Enrollment Management • Example Student Services • Example Student Life • Example Faculty & Advising • Example
  8. 8. What now?
  9. 9. User Experience Their Motivations What do they need? Why do they need this? How can they do this? Your Objectives What do they need to do? Why do we want them to do this? How do we help them do this?
  10. 10. What do we want to happen? …did it happen?
  11. 11. Data points Quantifying the intangible - or-
  12. 12. 1. Define metrics 2. Define baseline 3. Start the process 4. Assess
  13. 13. The more users’ expectations prove right, the more they will feel in control of the system and the more they will like it. Jakob Nielson
  14. 14. QUESTIONS? Thank you!
  15. 15. CONTACT Wendy Dusek wendy.dusek@witc.edu Meghan Hatalla meg.hatalla@century.edu | megtalla.com

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