Work in the Information Age


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Covers employment trends and the future of work. Prepared for the 10 Faces, 10 Stories project with The Canberra College and the Australian Business and Community Network.

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Work in the Information Age

  2. 2. <ul><li>How employees learn </li></ul><ul><li>The future of work </li></ul><ul><li>Needs of the global economy </li></ul><ul><li>Blogging for 10 Faces, 10 Stories : mentors and students </li></ul>COVERAGE
  3. 3. Masie Center ( 2008) HOW EMPLOYEES LEARN IN 2008 LEARNING METHOD % Reading 70 Online course 58 Web search 58 Classroom seminar 48 On-to-one with colleague 43 Media segment (podcast, video) 31 On-to-one with manager 25 Colleague/friend from outside 20
  4. 4. <ul><li>Employee-to-employee experiences (classrooms, seminars, training with managers) </li></ul><ul><li>Self-directed learning </li></ul>Masie Center ( 2008) HOW EMPLOYEES LEARN
  5. 5. <ul><li>Changes in society and the nature of work </li></ul><ul><li>Impact of technology </li></ul>QCA (n.d.) FORCES FOR CHANGE
  6. 6. <ul><li>Need for greater personalisation and innovation </li></ul><ul><li>Increasing international dimension to life and work </li></ul>QCA (n.d.) FORCES FOR CHANGE
  7. 7. Pabon (2007) THE FUTURE OF WORK <ul><li>Networks : partnerships, alliances, virtual connections </li></ul><ul><li>Co-creation : consumers become research and development assistants </li></ul><ul><li>Globalisation : crossing geographical and cultural boundaries </li></ul>
  8. 8. Pabon (2007) THE FUTURE OF WORK <ul><li>Open innovation : Collaborative tools driving the innovation agenda </li></ul><ul><li>Ubiquitous computing : gets embedded into everything we manufacture and use </li></ul>
  9. 9. Rand (2004) THE FUTURE OF WORK <ul><li>Increased demand for highly skilled workforce -- higher productivity growth </li></ul><ul><li>More rapid transfer of knowledge and technologies </li></ul><ul><li>Mobile populations </li></ul><ul><li>Decentralised, specialised firms </li></ul>
  10. 10. Rand (2004) THE FUTURE OF WORK <ul><li>More individualised employer-employee relationships </li></ul><ul><li>Emphasis on life-long learning and re-training </li></ul><ul><li>Need to respond to rapid technological changes and shifting product demand </li></ul>
  11. 11. Rand (2004) THE FUTURE OF WORK <ul><li>Knowledge-based work : non-routine, cognitive skills such as reasoning, problem-solving, communication, collaboration. </li></ul>
  12. 12. <ul><li>Collaborators : can facilitate global supply chains </li></ul><ul><li>Synthesisers : create new products and services from disparate technologies </li></ul><ul><li>Explainers : explain complexity in simple terms </li></ul>NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])
  13. 13. <ul><li>Leveragers : get the best out of people and computers </li></ul><ul><li>Adapters : to a wide variety of situations </li></ul><ul><li>Personalisers : of digital services to human contexts </li></ul><ul><li>Localisers : bringing global capacities to local markets </li></ul>NEEDS OF THE GLOBAL ECONOMY Friedman (2007 [2005])
  14. 14. <ul><li>Basic (reading, writing, numeric) </li></ul><ul><li>Scientific </li></ul><ul><li>Economic </li></ul><ul><li>Visual </li></ul><ul><li>Technological </li></ul><ul><li>Multicultural </li></ul><ul><li>Global awareness </li></ul>LITERACIES REQUIRED Pletka (2007: 47)
  15. 15. <ul><li>Create new concepts from old information </li></ul><ul><li>Add value to vanilla services </li></ul><ul><li>Can contextualise digital technologies into local markets </li></ul><ul><li>Connect companies, markets and services </li></ul>SUCCEEDING IN THE DIGITAL FUTURE Pletka (2007)
  16. 16. <ul><li>Accessing info (identification, retrieval) </li></ul><ul><li>Managing info (organising, storing) </li></ul><ul><li>Evaluating info (integrity, relevance, usefulness) </li></ul>MCEETYA (2007) ICT LITERACY: KEY PROCESSES
  17. 17. <ul><li>New understandings (creating knowledge, authoring) </li></ul><ul><li>Communicating with others (sharing; creating products) </li></ul><ul><li>Using ICT appropriately (critical, reflective, strategy, ethics and legals) </li></ul>MCEETYA (2007) ICT LITERACY: KEY PROCESSES
  18. 18. <ul><li>Fostering opportunities for informal learning </li></ul><ul><li>Putting students in touch with relevant community members </li></ul><ul><li>Making learning available anywhere, anytime </li></ul>Masie Center ( 2008) FOR MENTORS THIS MEANS ...
  19. 19. <ul><li>Helping students to find sources and learning materials in multiple formats </li></ul><ul><li>Providing timely, relevant feedback on blog posts </li></ul><ul><li>Online reinforcement -- personal and professional </li></ul>Masie Center ( 2008) FOR MENTORS THIS MEANS ...
  20. 20. <ul><li>Blogging regularly </li></ul><ul><li>Hunting down resources and blogging them </li></ul><ul><li>Blogging stuff that helps focus your story </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  21. 21. <ul><li>Supporting your peers -- comment on each others’ blog posts, share experiences, help each other solve problems </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  22. 22. <ul><li>Problem-solving and critical thinking : analysis, synthesis, interpretation, validation, creativity, assessment </li></ul><ul><li>Being able to create new understanding and meanings </li></ul>Masie Center ( 2008) FOR STUDENTS THIS MEANS ...
  23. 23. <ul><li>Building your ICT literacy </li></ul><ul><li>Learning together </li></ul><ul><li>Communicating and collaborating </li></ul>Masie Center ( 2008) FOR EVERYONE THIS MEANS ...
  24. 24. <ul><li>A blog is a website </li></ul><ul><li>Bloggers make ‘posts’ on a topic </li></ul><ul><li>Readers make ‘comments’ </li></ul><ul><li>Newest material at the top </li></ul><ul><li>Posts are ‘tagged’ & categorised </li></ul><ul><li>A great communication tool </li></ul>BLOGGING WILL HELP YOU GET THERE
  25. 25. <ul><li>Record your ‘ learning journey’ </li></ul><ul><li>Reflect on your experiences </li></ul><ul><li>Demonstrate changes in your thinking </li></ul><ul><li>Share resources and ideas </li></ul><ul><li>Ask for advice </li></ul><ul><li>Use it as an e-portfolio for the future (yay) </li></ul>BLOGGING FOR STUDENTS
  26. 26. <ul><li>Keep track of student progress </li></ul><ul><li>Make regular comments </li></ul><ul><li>Suggest links, resources </li></ul><ul><li>Provide advice and feedback </li></ul>BLOGGING FOR MENTORS
  27. 27. <ul><li>I don’t understand it all </li></ul><ul><li>I have to know it all </li></ul>YOUR FEARS
  28. 28. <ul><li>I don’t need to understand it all </li></ul><ul><li>I don’t have to know it all </li></ul><ul><li>I will learn it when I have to </li></ul>YOUR NEW MINDSET
  29. 29. <ul><li>You can show me how </li></ul><ul><li>BUT </li></ul><ul><li>I need to know why </li></ul>YOUR NEW MINDSET
  30. 30. EDUCAUSE. 2007. The Horizon Report . New Media Consortium and the EDUCAUSE Learning Initiative. Accessed 10 October 2007 . FutureLab. 2007. 2020 and beyond. Future scenarios for educating in the age of new technologies. Accessed 10 October 2007 . FutureLab. 2006. Towards new learning networks. . Accessed 10 October 2007. Friedman, Thomas. 2007 [2005] The World is Flat. A brief history of the 21 st century . Penguin. Hartman, Joel, Patsy Moskal, and Chuck Dziuban. 2005. Preparing the academy of today for the learner of tomorrow. In Diane G. Oblinger and James L. Oblinger (eds) Educating the Net Generation . 6.1 – 6.15. Johnson, Larry. 2006. The sea change before us. EDUCAUSE Review , March/April 2006: 72-3. . Accessed 10 October 2007 REFERENCES
  31. 31. Lankshear, Colin and Michele Knobel. 2006. Blogging as participation: the active sociality of a new literacy. Accessed 10 October 2007 . Masie Center. 2008. The Voice of the Learner. How employees learn in 2008. . Accessed 25 July 2008. Mills, Gareth. 2006. The art of assessment. Looking forward to revision? Vision 3: 15-17. . Accessed 10 October 2007. O’Reilly, Tim. 2005. What Is Web 2.0. Design Patterns and Business Models for the Next Generation of Software. .Accessed 10 October 2007. Oblinger, Diane G. and Brian L. Hawkins. 2006a. The myth about student competency. EDUCAUSE Review , March/April 2006: 12-3. . Accessed 10 October 2007. REFERENCES
  32. 32. Oblinger, Diane G. and Brian L. Hawkins. 2006b. The myth about the digital divide. EDUCAUSE Review , July/August 2006: 12-3. . Accessed 10 October 2007. Pletka, Bob. 2007. Educating the Net Generation. How to engage students in the 21 st century . Santa Monica Press. Prensky, Marc. 2001. Digital Natives, Digital Immigrants. On the Horizon , 9 (5): 1-6. Price, Ken. n.d. . Accessed 10 October 2007. Pabon, Ulises. 2007. The Future of Work: Reflections on the next global stage. .Accessed 25 July 2008. QCA. n.d. Futures. Meeting the challenge. Qualifications and Curriculum Authority. Pamphlett. . Accessed 10 October 2007. REFERENCES
  33. 33. Sachs, Judyth. 2006. Technology as a tool or tyrant: universities responding to the challenges of learning and teaching in an information rich environment. Paper presented at Global Summit 2006: technology connected futures. . Accessed 10 October 2007. Small, Annika. 2007. Welcome to Vision. Vision , Summer/Autumn 2007. Veen, Wim and Ben Vrakking. 2007. Homo Zappiens: Growing up in a digital age . Continuum. Vision. 2006. Here, there and everywhere. The impact of pervasive and ambient technology on education. Vision 3: 1-3. . Accessed 10 October 2007. Vision. 2005. The future of mobile technology: learning ‘on the run’? Vision 1: 11-3. . Accessed 10 October 2007. REFERENCES
  34. 34. LICENCE