How to Drive Sustainable Enterprise Social Adoption #pmiwdc

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How to Drive Sustainable Enterprise Social Adoption #pmiwdc

  1. 1. Video Recording:http://youtu.be/yGT-QY0XYTE
  2. 2. The Enterprise Social Revolution is Here Do More w/ Less Social Collaboration Speed of Business BYOD
  3. 3. Pervasive Adoption of Social Tools 84% of organizations have remote workers Changes how we work 65%of companies are deploying at least one social software tool Always on -- Consumers use an average of 4devices every day 20% expect a response within one hour via social media Rise of the social consumer 44% of consumers complain via social media Humans have an intrinsic drive to engage and connect We organize into communities to get things done - at home, and at work Modern social capabilities remove the barriers of geography and time
  4. 4. enhancing
  5. 5. The Value of Enterprise Social Business Agility Employee Engagement Team Collaboration Connected Organization
  6. 6. Marketing Pilot Net Breeze +
  7. 7. 8 Why won’t 
 this one fit?
  8. 8. Why Training Alone Is Not Working
  9. 9. Sustainable SharePoint Adoption
  10. 10. 5 Steps to Sustainable Adoption
  11. 11. It’s All About Business Value Expedite Innovation Facilitate Engagement Financial Gains $
  12. 12. Social is about empowering bottom-up organization Individuals | Communities | Groups to make 
 top-down business goals successful Increase Revenue | Lower Costs | Reduce Turnover
  13. 13. Xerox accelerates innovation with Yammer Objectives •  Connect employees with the people and information they need in order to excel •  Merge two company cultures following an acquisition Tactics Deployed Yammer as a go-to place for employees to connect globally and innovate together Results •  Accelerated innovation •  Streamlined information flow •  Merged communications across two companies “There’s no question Yammer has helped us reduce the time it takes to go from a new idea or call to action to execution. It accelerates innovation.” - Gregory North, Vice President of Corporate Lean Six Sigma and Business Transformation, Xerox
  14. 14. Identify solutions, don’t showcase features
  15. 15. Go After Low Hanging Fruits
  16. 16. 19 Prioritize
  17. 17. IT Can You Handle This?
  18. 18. Engage Key Business Groups Corporate Communications Human Resources
  19. 19. Leverage Existing Resources Training Industry Practices Governance Plan Use Cases
  20. 20. 24
  21. 21. Essential Components §  §  §  §  §  §  §  §  § 
  22. 22. What Does 
 Winning 
 Look Like?
  23. 23. Deliver Contextual User Training
  24. 24. 32
  25. 25. Self-Service Support
  26. 26. Regular Adoption Activities
  27. 27. Lather, Rinse, Repeat Knowledge Co-Creation Adoption Activities Enterprise Social Journey Contextual Training Business Solutions Governance Executive Commitment Relevant Governance
  28. 28. 5 Steps to Sustainable Adoption
  29. 29. What Does It Take to Win?
  30. 30. Resources Get Started with the SharePoint Use Case Catalog http://aka.ms/spuc Check-out www.DiscoverSharePoint.com and Share ! http://www.discoversharepoint.com Read the SharePoint Adoption Guide by the experts http://aka.ms/spadoptwp 
 Contact Innovative-e to learn more about sustainable adoption info@innovative-e.com
  31. 31. Questions?
  32. 32. thank you thank you

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